Rick Rice | Page 2

5 star your there to by a car there here for you no pressure these people are wonderful no pressure selling is great i love it questions are answered honestly they go above and beyond so you can leave your boxin these people are wonderful no pressure selling is great i love it questions are answered honestly they go above and beyond so you can leave your boxing gloves in the car and have a coffee or what ever they offer you thank patrick weeks our sales rep we will be back More

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Excellent Experience! Thank you so much for your help in helping us to obtain the Hubby’s dream vehicle. We arrived just as you guys were closing and you and your team took the time to help us. Two and a ha helping us to obtain the Hubby’s dream vehicle. We arrived just as you guys were closing and you and your team took the time to help us. Two and a half hours later, we walked out driving the dream vehicle. Thank you Dan Pasco for your help and taking the extra time in showing my husband how the vehicle works and For putting up with my push back. You and your team are the best. Thank you Rick Rice for sending me the links to the available vehicles and not giving up on me. Thank you also to Travis Green. You’re the best! Sorry we missed you Eleni Floyd!!! It’s been awhile. You started us out on our first Toyota and we are still a Toyota family. I recommend Heritage Toyota as the best place to get your vehicle. Thank you again!! More

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Excellent experience!! Jason Dillan went above and beyond in supporting me through this purchase! He was honest and upfront about pros and cons of various vehicles and optio Jason Dillan went above and beyond in supporting me through this purchase! He was honest and upfront about pros and cons of various vehicles and options, and was very friendly and open during negotiations. Heritage Toyota will definitely have my future business as well. More

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Sanity Saver!! After a really bad experience at Alderman’s Toyota in Rutland, we found ourselves on the phone with internet specialist, Rick Rice, to help us recover After a really bad experience at Alderman’s Toyota in Rutland, we found ourselves on the phone with internet specialist, Rick Rice, to help us recover. Rick led us to Liz and Liz led us to our 4Runner SR5 Premium. With great help and service we purchased the vehicle we wanted without the clear and apparent discrimination from Alderman’s Sales Manager. I cannot tell you how relieving it was to end our day happy when it started so horrible. Liz was friendly, knowledgable, relieving and efficient. Heritage took great care of us. We were even fed! 🥰Very happy, very satisfied customers - I will likely be purchasing a second vehicle from her in the next 60days. I highly recommend Elizabeth Bockus! Edit: Just wanted to add that we did in-fact return to Heritage and Elizabeth and purchase a second vehicle - same price range as the first. This time we chose Toyota Financing and Angus Gunn worked with us to get the right plan that worked for us. Thanks again to the wonderful staff and experience at Heritage Toyota in South Burlington. More

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Top of the line service! Efficient vehicle check in process; Proactive communication by service writers to ensure accurate expectation of services with respect to billed char Efficient vehicle check in process; Proactive communication by service writers to ensure accurate expectation of services with respect to billed charges; Timeframe for service completion as promised; All associated staff in service area cordial & friendly; Set up appropriate expectations on next service cycle; Service writer provided personal assistance on a key feature I had trouble with navigating; offered ongoing support for any further questions or clarity; Highly recommend this dealer & service team More

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Best buying experience Everyone at Heritage Toyota was wonderful to deal with. As soon as we walked in the door we felt comfortable. We checked out the car we wanted and the Everyone at Heritage Toyota was wonderful to deal with. As soon as we walked in the door we felt comfortable. We checked out the car we wanted and the deal was made quickly, which was important for us with a 9-month-old in tow. Chuck H. made the experience so simple - the best I've ever felt buying a car. We will definitely come back to Heritage Toyota for our next car. More

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No Pressure First of all, I'm a returning Heritage Toyota customer, and wouldn't have gone back if I'd had an unfavorable experience the first time. This purc First of all, I'm a returning Heritage Toyota customer, and wouldn't have gone back if I'd had an unfavorable experience the first time. This purchase, however, was very close to how I'd imagine the ideal car buying process should go. I presented my wishes regarding the vehicle and my budget, and we were, very quickly, able to reach an agreement. The staff were friendly and helpful throughout the process, and their assistance is very much appreciated. Angus - thanks a ton for taking all of the work out if it for me! A1 service. Thanks also to Rick, Bernie, and Zach, for your assistance. If I'm still in the area when I'm ready to part with my new Tundra, you'll be seeing me again. More

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Knowledgeable, kind and trustworthy Eleni was very comfortable to work with. She was extremely knowledgeable and made certain that I was understanding all the details of the car so that Eleni was very comfortable to work with. She was extremely knowledgeable and made certain that I was understanding all the details of the car so that I would be comfortable driving my new car. Also, I was amazed at all that she was able to help me with so I could take my new Toyota Corolla home the same day. She helped me with my insurance and she showed me how to get a better insurance rate. She introduced me to the gentleman who helped me with the financial pieces. He too was excellent, answered all my questions and provided me with all the information I needed. I am so sorry I can’t find his card to let you know his name too. I received excellent service and my experience while there was relaxed and comfortable - we visited, laughed and I enjoyed both Eleni and gentleman who assisted me with my finances. I had to give Eleni a hug before I left with my new car - I love my new car and I am so pleased to have had Eleni’s expertise and caring nature to help me get the perfect car for me. More

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Casey is the best! Casey really made the process of buying our new car simple and stress free. He even brought the car over to my house (we live close by) in order for m Casey really made the process of buying our new car simple and stress free. He even brought the car over to my house (we live close by) in order for my wife, who couldn't come to the dealership, to take a look at the vehicle before deciding to purchase it. Casey definitely went above and beyond my expectations. We bought a car from Heritage in 2014 which was good experience but this time it was a great one. I definitely recommend them to anyone looking for a Toyota. Will definitely come back in the future when we need another car. More

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Great dealer to work with I have purchased several vehicles from them over the years. They have always given me a deal I was satisfied with and have always stood behind what t I have purchased several vehicles from them over the years. They have always given me a deal I was satisfied with and have always stood behind what they said. Every purchase I have made has started via an Internet or phone contact as they are in Vermont and I am in New York State. It’s always been worth the time to travel over there, ferry and all. Give them a call, you won’t be sorry. More

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