Rick Riola
Rick Riola at Cortese Chrysler Jeep Dodge RAM Mitsubishi

Rick Riola | Page 6

Sales Consultant

Cortese Chrysler Jeep Dodge RAM Mitsubishi

2400 W Henrietta Rd
Rochester, NY 14623

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4.9
218 Reviews

I spent the last 35 years prior to joining Cortese in the restaurant industry, owning my own place for 25 of those years. The transition to sales was a fairly easy for me. It's all about communicating with your customer, treating them fairly, and giving them the respect that they deserve. Come see me for an awesome buying experience!!!!!!!!!!

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

4.9

218 Reviews

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218 Reviews of Rick Riola

November 14, 2023

Dealership Rating
Employee Rating

I have always received excellent service and communication with updates as the work is in process. More

by karen82
Service Price Transparency
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Recommend Dealer
Yes

October 30, 2023

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Great Customer Service. Appreciated the update throughout the day on the status of the work being done. More

by ngdunn20
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gary Alger

Nov 02, 2023

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for your business. We thank you for the 5 stars!!!!

October 20, 2023

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Employee Rating

Appreciate my sales representative Rick taking the time to locate a Grand Cherokee with tow package to meet my needs! More

by steven.zanon
Recommend Dealer
Yes
Oct 20, 2023

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Steven, we appreciate the opportunity to earn your business. Thanks for the 5 stars!!!

October 17, 2023

Dealership Rating
Employee Rating

Rick located a Grand Cherokee for me with tow package amongst a very limited regional inventory! More

by stzanon
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Recommend Dealer
Yes

Other Employees Tagged: Chris Dunkleberger

Oct 18, 2023

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great review!

October 05, 2023

Dealership Rating
Employee Rating

Everything fixed, quick and pleasant experience. Highly recommend the dealership, first class in every way! More

by wcortese1
Service Price Transparency
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Recommend Dealer
Yes
Oct 20, 2023

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

The kind words mean a lot, thanks for the opportunity to service your vehicle.

October 04, 2023

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Very Satisfied Customer. My Sales Rep Rick Riola was “Exceptional”. Love the vehicle. Cortese is my preferred dealer. More

by ra001300
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Recommend Dealer
Yes
Oct 20, 2023

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks so much for choosing Cortese. We appreciate your business.

August 29, 2023

Dealership Rating
Employee Rating

I recently purchased a used vehicle from Cortese and was beyond pleased with the experience. Everyone there, from the salesman to the finance manager, were extremely helpful and professional. To top it off, More

by jjvroc21
Sales Price Transparency
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Recommend Dealer
Yes
Sep 06, 2023

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the opportunity to work with you on such an important purchase.

August 22, 2023

Dealership Rating
Employee Rating

As always I had a great experience. The service was great and they were very helpful More

by reddishjr
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gary Alger, Samantha Cortese

Sep 06, 2023

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for your business and the kind words.

August 03, 2023

Dealership Rating
Employee Rating

It’s always an easy drop off and pickup, very friendly knowledgeable staff. Would highly recommend More

by Sam
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 07, 2023

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Sam thanks for the great review.

July 31, 2023

Dealership Rating
Employee Rating

Very pleased with the service and attention Appreciated the sales staff keeping in touch with us until we were ready to close More

by Rnaknieser
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bob Harmor

Aug 07, 2023

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks so much for the great review!

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