Rick Riola
Rick Riola at Cortese Chrysler Jeep Dodge RAM Mitsubishi

Rick Riola | Page 5

Sales Consultant

Cortese Chrysler Jeep Dodge RAM Mitsubishi

2400 W Henrietta Rd
Rochester, NY 14623

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4.9
218 Reviews

I spent the last 35 years prior to joining Cortese in the restaurant industry, owning my own place for 25 of those years. The transition to sales was a fairly easy for me. It's all about communicating with your customer, treating them fairly, and giving them the respect that they deserve. Come see me for an awesome buying experience!!!!!!!!!!

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

4.9

218 Reviews

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218 Reviews of Rick Riola

March 23, 2024

Dealership Rating
Employee Rating

Mike was very helpful and explained everything clearly so I could understand. He is great! More

by mattmachew50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Mike thanks for the great review. We appreciate your business.

March 08, 2024

Dealership Rating
Employee Rating

Rick Riola was so pleasant to work with. Everyone at Cortese is amazing. Both sales and service are first class. More

by dcortina2
Recommend Dealer
Yes
Mar 13, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for the kind words, both Rick and Cortese appreciates and thanks you for your business.

March 02, 2024

Dealership Rating
Employee Rating

working with Rick was great. Very happy with the experience from start to finish. Thanks! More

by ETHAN25
Recommend Dealer
Yes
Mar 07, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We appreciate your business and the great review!

February 26, 2024

Dealership Rating
Employee Rating

Hats off to Rick, for finding a vehicle that would fit not only a budget, but the need for a long term relationship with an auto dealership. More

by Jerrydipaola2004
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Dunkleberger

Feb 26, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hi Jerry, thanks for the kind words. We appreciate your business.

February 23, 2024

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I do not care for any of the sales personal at this dealership. They are rude and extremely arrogant. I don’t understand how you can be so arrogant when you don’t know half of the information on the pr More

by nabraham
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gary Alger

Feb 26, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for the great review, we appreciate your feedback!!! If there is something I can help with as far as the sales department concerns please feel free to reach out! Michelle @Cortese Customer Relations

February 17, 2024

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I was extremely happy with the dealership. The experience from start to finish was awesome. More

by LMH
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: James Lorio

Feb 19, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for the 5 stars. We appreciate your business.

February 16, 2024

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Employee Rating

Hi Everything was great Rick Riola did a great job! We was surprised that you guys have a playroom for kids So Rick make it so easy for us and we did all the paperwork in the playroom so kids have f More

by Giuseppe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 19, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Giuseppe, you are a 10 as well, thank you so much for the great review! Thanks for your business.

January 31, 2024

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Employee Rating

Easy to schedule online, service was good, nice lounge with WiFi, relatively quick. Thank you. More

by steve
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Gary Alger

Feb 01, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Steve, thanks for the great review!

January 08, 2024

Dealership Rating
Employee Rating

Rick Riola took care of all my needs from start to finish. Cortese over-delivered at some aspects of the process as well. More

by Marie Goldstin
Recommend Dealer
Yes
Jan 11, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Marie, we thank you for your business!

Mar 06, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Marie thanks for the great review. We appreciate your business and the kind words,

January 01, 2024

Dealership Rating
Employee Rating

This dealership seems to operate smoothly and seems to have the concerns of the costumer in mind More

by wedearcop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for the kind words. We thank you for your business.

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