Rick Stern | Page 10

" New HR-V" This was our first visit to Dover Honda. We were greeted by Paula and Rick who I can not say enough on their friendly and warm welcome. They were very This was our first visit to Dover Honda. We were greeted by Paula and Rick who I can not say enough on their friendly and warm welcome. They were very helpful and understanding through the process of our purchase. Rick explained in great length the features of the car. We took a test ride that allowed me to get the feel of the car, especially with the features that I did not previously have on my CRV. I greatly appreciated the time Rick gave to my husband and I. I would recommend a visit to this dealership to anyone searching for a car. More

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Always Great Service We’ve been customers for many years and have always been impressed with the service and respect all of the employees have shown us. Always a pleasure. We’ve been customers for many years and have always been impressed with the service and respect all of the employees have shown us. Always a pleasure. More

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Competitive price and helpful staff Even though it was the great price that put my signature on a check, I was blown away by the extremely knowledgeable sales rep (Rick Stern) Even afte Even though it was the great price that put my signature on a check, I was blown away by the extremely knowledgeable sales rep (Rick Stern) Even after the sale was complete and just prior to driving off, he spent at least 20 min with us helping to configure all of the vehicle's features, and showing us how they all worked. More

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Knows his stuff I have bought several cars from Rick and each time he's on top of his game. He's more of an adviser than "sales guy' and helps me make the best decis I have bought several cars from Rick and each time he's on top of his game. He's more of an adviser than "sales guy' and helps me make the best decision for what I need. He went over the Ridgeline with me from the in bed trunk to setting up my phone. I send family and friends to Rick and will purchase my next car (or truck) here. More

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Excellent to work with. Easy to do business with and made the whole process of buying a car as enjoyable as possible. I would go there again for sure to work with. Easy to do business with and made the whole process of buying a car as enjoyable as possible. I would go there again for sure More

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Simple and Trustworthy Rick and the staff made this process simple. I knew that he was looking out for what was best for me. His friendliness and efficiency ensures that I w Rick and the staff made this process simple. I knew that he was looking out for what was best for me. His friendliness and efficiency ensures that I will always return. More

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New Car Purchae and Trunk Tray Purchase Great experience with both sales and parts. Highly recommended! Friendly, fast, and knowledgeable. Rick went over all the options and car. Tony gave m Great experience with both sales and parts. Highly recommended! Friendly, fast, and knowledgeable. Rick went over all the options and car. Tony gave me a great deal on the EX-L. More

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5.15.18 Lease turn in My wife, Elise, and I came in on 5.15.18 with our 3 year old leased car to talk with Rick Stern about what to do when turning it in at lease end. Rick My wife, Elise, and I came in on 5.15.18 with our 3 year old leased car to talk with Rick Stern about what to do when turning it in at lease end. Rick was very knowledgeable and helped us a lot as we had tons of questions that he answered without delay. My wife and I discussed our options, we then decided to lease a new CRV with Rick. We had to wait a very long time to see Sarah Northrup in the business office and that was very frustrating. By the time we did get in to see her and when we first sat down, she immediately presented us with a list of 'add on items to buy' (we felt that was not the time or place) as we thought we were there to go over the lease conditions and sign papers and we felt rushed with paperwork and terms and conditions were not explained as well as they could have been. More

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Always great service We always communicate well, great service and we couldn’t be happier with the Honda Pilot we have.nice to have a place to go where we trust the work a We always communicate well, great service and we couldn’t be happier with the Honda Pilot we have.nice to have a place to go where we trust the work and advice. More

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Knowledgable Recently purchased a Civic Sport from Dover Honda. Dealt with Rick Stern.....Rick has been around awhile (I mean that in a good way)...he is knowled Recently purchased a Civic Sport from Dover Honda. Dealt with Rick Stern.....Rick has been around awhile (I mean that in a good way)...he is knowledgable, professional and made the buying experience go smoothly. They didn't have my exact car but he located it fast and I had it in a day. The paperwork involved couldn't have gone smoother. Signed, sealed and Delivered. More

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