Rick Stern | Page 9

Great customer service and efficient Paula (and Rick Stern) were great to work with. They helped me out on a trade and gave me a good and fair deal on a new car. I was crunched for time o Paula (and Rick Stern) were great to work with. They helped me out on a trade and gave me a good and fair deal on a new car. I was crunched for time on the transaction and pick up and they did a nice job of accommodating my schedule. Throughout the process, Paula listened well and I felt taken care of. I also appreciate Dover Honda's no pressure environment and approach. More

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Car purchasing made a breeze. This was a very easy relaxed experience. Rick was extremely nice, and came in on his day off for the delivery. I was running late, unfortunately, bu This was a very easy relaxed experience. Rick was extremely nice, and came in on his day off for the delivery. I was running late, unfortunately, but he was very patient and did not make me feel like I was inconveniencing him. He was also a good tutor for my car and all of the new bells and whistles that came with it. I've always liked this dealership and have brought my car into the shop even when I didn't own a Honda! My experience in the sales arena has been equally pleasant. Everyone is super nice. My only negative review is that Charlie, Paula's frenchie was not on the show room floor for the purchase or the delivery. ;) I know she is a part timer, but Charlie is good for morale for both customers and employees alike! I will buy again and recommend to other people. Thanks to everyone for making it so painless. Sincerely, Amanda Northrop More

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Pleasurable experience I purchased a new Honda Civic. Everyone I dealt with was excellent. Rick was my salesperson and was very knowledgeable. He spent a good amount of time I purchased a new Honda Civic. Everyone I dealt with was excellent. Rick was my salesperson and was very knowledgeable. He spent a good amount of time going through all the features of the car. If I were to buy another car, I wouldn’t hesitate to come back to Dover Honda. Thanks for a pleasurable experience. More

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Great experience All personnel were knowledgable, friendly and helpful. Rick Stern was great. Ric Rynerson was also helpful. The Ridgeline lives up to all my expectati All personnel were knowledgable, friendly and helpful. Rick Stern was great. Ric Rynerson was also helpful. The Ridgeline lives up to all my expectations would highly recommend Dover Honda More

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Courteous and Low pressure The team at Dover Honda allowed us to look into buying our new vehicle over the course of a month. Periodically, they checked-in and were courteous. The team at Dover Honda allowed us to look into buying our new vehicle over the course of a month. Periodically, they checked-in and were courteous. We ended up purchasing our new Pilot with them. Thanks! More

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Anthony is great service consultant It’s nice to talk with someone when I call to plan an appointment. Anthony will suggest the best way for me to have my car serviced eg wait or leave i It’s nice to talk with someone when I call to plan an appointment. Anthony will suggest the best way for me to have my car serviced eg wait or leave it. When I arrive, Anthony always has a smile on and greets me. He tells me how much time they’ll need, the estimated expense. I really liked that at the 1 hour wait time he came out toupdste me on what was done and how much longer. He respects me as a female car owner and offers suggestions. He’s the best service consultant since I left Volkswagen service in 2008. (That’s when I purchased an Element and then my FIT. ). More

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New car purchase We purchased our CR-V recently and were very happy with the staff and great service we received. Would recommend this dealership to family and friend We purchased our CR-V recently and were very happy with the staff and great service we received. Would recommend this dealership to family and friends. More

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Dover Honda is great! We have been dealing with Rick Stern and Dover Honda for our past 3 leased cars. We have been very happy and although we live in Massachusetts we con We have been dealing with Rick Stern and Dover Honda for our past 3 leased cars. We have been very happy and although we live in Massachusetts we continue to go to New Hampshire. Everyone is great. Rick answers all our questions..before and after we lease. Very pleased. A terrific lease experience. I love my "red" Honda Accord EX. Pat and Bob Lanciani More

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They really listen I have bought three cars from this dealer. Each purchased new. They went out of their way to find the car I was looking for each time. Nuff Said? I have bought three cars from this dealer. Each purchased new. They went out of their way to find the car I was looking for each time. Nuff Said? More

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Purchased new Ridgline Rick Stern was knowledgeable about the vehicle. He explained all of the features of the Honda Ridgeline. He was polite and answered all our questions. Rick Stern was knowledgeable about the vehicle. He explained all of the features of the Honda Ridgeline. He was polite and answered all our questions. More

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