Ricky Pena | Page 18

The experience was the worst I have ever had buying a car. They failed to calculate the sales taxes properly and this resulted in a very last minute drama that included the GM telling me I was responsib car. They failed to calculate the sales taxes properly and this resulted in a very last minute drama that included the GM telling me I was responsible for their financial error. This came after I signed over title from my trade! Shameful amateur employees. Furthermore, it was only after a wild, public, gut wrenching discussion of legal action did they relent and honor the agreed transaction. Without my knowledge of the car business, I would be out thousands due to these sharks. Don't fall victim to this dealership and shop elsewhere. Nothing personal, strictly professional feedback. I have bought and sold more than a hundred cars. This is the last one at Autohaus on Eden. More

by GRATEFULJEFF Verified Customer Verified Customer

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Very pleasant to work with on new lease. Kevin was excellent to work with and was very helpful in walking us through the process. Would recommend again. excellent to work with and was very helpful in walking us through the process. Would recommend again. More

by CNQ Verified Customer Verified Customer

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Even though there was limited supply of the vehicle I was looking for, the sales rep, Phillip G., was very attentive to my requests finding a vehicle with the features I was wanted. looking for, the sales rep, Phillip G., was very attentive to my requests finding a vehicle with the features I was wanted. More

by RLN Verified Customer Verified Customer

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Nick M and Ricky P were very helpful in making my lease smooth and easy. Both went above and beyond to make this sale. Great job! smooth and easy. Both went above and beyond to make this sale. Great job! More

by VICTORMAR21 Verified Customer Verified Customer

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My overall sales and service experience was a good one. The annoying part for me was trying to reach anyone in the sales department. Nick Gioulos sent me numerous emails telling me that my lease was abou The annoying part for me was trying to reach anyone in the sales department. Nick Gioulos sent me numerous emails telling me that my lease was about to expire and I should reach out to him. Yet, whenever I called sales no one answered the phone ... literally I must have called for him or Tony a dozen times. All I got was voice mails of other people, or, I think, a janitor, who answered once and told me he would get someone to call me, and yet, no-one did. IT WAS VERY ANNOYING! More

by TUCKERAA Verified Customer Verified Customer

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This is the 7th car I have bought from them - why do I come back - because of service - and friendliness - all was terrific! Do have a couple comments on the auto I bought - no Sirius offered in the mode come back - because of service - and friendliness - all was terrific! Do have a couple comments on the auto I bought - no Sirius offered in the model and no sunglass storage - did not like! More

by linda77 Verified Customer Verified Customer

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Thanks for an enjoyable experience purchasing our first Mercedes-Benz vehicle. Tony Patel did a great job explaining the features of the vehicle, answering all our questions in a friendly, helpful way. Ev Mercedes-Benz vehicle. Tony Patel did a great job explaining the features of the vehicle, answering all our questions in a friendly, helpful way. Even with follow-up texts after we left with our new vehicle. More

by PKROMM Verified Customer Verified Customer

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Good experience overall. Drove an hour to get there to buy a particular car and the whole process took four hours. I would shop there again buy a particular car and the whole process took four hours. I would shop there again More

by ABRAHAM.THOMAS Verified Customer Verified Customer

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My sales experience was wonders! Oleg found me the exact car I was looking for - and that was no easy task. He always had a big smile and was responsive to my every need! car I was looking for - and that was no easy task. He always had a big smile and was responsive to my every need! More

by BETSYBRINT Verified Customer Verified Customer

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Eddie at the service department is the best! Always solves problems. Nick in sales is amazing. He is informative and kind! Ricky also is terrific! solves problems. Nick in sales is amazing. He is informative and kind! Ricky also is terrific! More

by JIM@JPELTS.COM Verified Customer Verified Customer

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