Dealership Experience
14 yrs, 8 mos
Industry Experience
18 yrs, 8 mos
Specialties & Trainings
Star Certified
244 Reviews
Write a Review244 Reviews of Ricky Pena
September 25, 2020
Thanks for an enjoyable experience purchasing our first Mercedes-Benz vehicle. Tony Patel did a great job explaining the features of the vehicle, answering all our questions in a friendly, helpful way. Ev Mercedes-Benz vehicle. Tony Patel did a great job explaining the features of the vehicle, answering all our questions in a friendly, helpful way. Even with follow-up texts after we left with our new vehicle. More
Other Employees Tagged: Mark Hoegler, Tony Patel
September 23, 2020
Good experience overall. Drove an hour to get there to buy a particular car and the whole process took four hours. I would shop there again buy a particular car and the whole process took four hours. I would shop there again More
Other Employees Tagged: Mark Hoegler, Michal Regulski
September 22, 2020
My sales experience was wonders! Oleg found me the exact car I was looking for - and that was no easy task. He always had a big smile and was responsive to my every need! car I was looking for - and that was no easy task. He always had a big smile and was responsive to my every need! More
Other Employees Tagged: Oleg Shmuylovskiy
September 15, 2020
Eddie at the service department is the best! Always solves problems. Nick in sales is amazing. He is informative and kind! Ricky also is terrific! solves problems. Nick in sales is amazing. He is informative and kind! Ricky also is terrific! More
Other Employees Tagged: Eddie Garcia , Nicholas Maniatis
September 10, 2020
Honest. No hard sellStand behind promises I don’t want Honest. No hard sell Stand behind promises I don’t want to write any more words. How is the weather today Thanks for this review Honest. No hard sell Stand behind promises I don’t want to write any more words. How is the weather today Thanks for this review More
Other Employees Tagged: Nick Gioulos, Nicholas Maniatis
September 02, 2020
Overall, it was a positive experience. They were very easy to do business with. They had the exact car that we were looking for and we quickly able to come to agreement on a fair price. easy to do business with. They had the exact car that we were looking for and we quickly able to come to agreement on a fair price. More
Other Employees Tagged: Philip Gagerman, Mark Hoegler, Nicholas Maniatis
August 13, 2020
Professional, Experienced, & Friendly Staff I am an out of state buyer. Due to Covid and low inventory in Arizona, I was looking to drive back to my home state. Nick new exactly what I was look I am an out of state buyer. Due to Covid and low inventory in Arizona, I was looking to drive back to my home state. Nick new exactly what I was looking for and found the perfect vehicle. His communication and requirements necessary for a smooth transaction were top notch. Due to my tight schedule, Nick had the vehicle ready as promised. He also spent several hours reviewing the details of the car, setting up my App, and making sure I was completely comfortable before our long drive. He even called the next day to see how we were doing and to check to see if I had any additional questions. Nick is professional, kind and truly cares about the customer. Lastly, I took advantage of the financing promotion being offered. Ricky Pena was also a delight to work with. He was polished, professional and actually made this part of the transaction, which can be daunting, a breeze! They are both definitely assets to your dealership! More
Other Employees Tagged: Nicholas Maniatis
August 06, 2020
Excellent negotiation.Very courteous salesman and finance department. Excellent dealership/ very ice staff. To the point conversations. Would recommend my friends and family members to that dealership department. Excellent dealership/ very ice staff. To the point conversations. Would recommend my friends and family members to that dealership More
Other Employees Tagged: Tony Patel
July 16, 2020
Great service Ricky was always in touch updating about the car worked every well through the deal it’s a great experience will definitely recommend to family and friends . the car worked every well through the deal it’s a great experience will definitely recommend to family and friends . More
July 15, 2020
Service Ken Dunaway You have a great employee named Ken Dunaway Asst Svc manager. Great guy. Looks out for customers. He is a real asset to Autohaus in my opinion. Awesom You have a great employee named Ken Dunaway Asst Svc manager. Great guy. Looks out for customers. He is a real asset to Autohaus in my opinion. Awesome service through him. Main reason I come there. More
Other Employees Tagged: Tom Lood, Ken Dunaway , Prem Parikh, Tony Patel, Working with these 2 employees also.
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