Ricky Pena | Page 17

It took a while to get the car in stock but Tony Patel did a great job of keeping me informed. He also made the experience informative and easy from the test drive to the pricing to the delivery and tuto did a great job of keeping me informed. He also made the experience informative and easy from the test drive to the pricing to the delivery and tutorial/setup ! More

by JP38N Verified Customer Verified Customer

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The order was built wrong a couple of times but the dealership worked it out and got me the car. There were certainly some communication issues and sometimes it is difficult to reach out to sales to ge dealership worked it out and got me the car. There were certainly some communication issues and sometimes it is difficult to reach out to sales to get your questions answered especially if you need an answer immediately. More

by LBUDHIR Verified Customer Verified Customer

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Great Mercedes Benz dealer. i will consider this dealership in the future. Nicholas was great and very helpful. Ricky was great too and help me with the financing. dealership in the future. Nicholas was great and very helpful. Ricky was great too and help me with the financing. More

by SORINA1Y Verified Customer Verified Customer

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The entire purchasing process was quick and easy.I The entire purchasing process was quick and easy. I inquired about my vehicle online, scheduled my appointment to go in and test drive it and was hom The entire purchasing process was quick and easy. I inquired about my vehicle online, scheduled my appointment to go in and test drive it and was home with my vehicle within a few hours. My salesperson was Tony P and I was very pleased with buying experience from start to finish! More

by mickygallas Verified Customer Verified Customer

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Kevin is very knowledgeable about every model and the features. He was able to explain what each model offered and why that might be a better fit for me. features. He was able to explain what each model offered and why that might be a better fit for me. More

by SALMARK3 Verified Customer Verified Customer

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very professional , also very friendly,Nicholas was very informative he went over every aspect of the new car and how it differd from the previous one. informative he went over every aspect of the new car and how it differd from the previous one. More

by THESMITHS Verified Customer Verified Customer

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Excellent service from Autohaus staff and manager throughout the sales process. The dealership took it's time to ensure all and everything was communicated in easy manner. throughout the sales process. The dealership took it's time to ensure all and everything was communicated in easy manner. More

by INFO80 Verified Customer Verified Customer

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The experience was the worst I have ever had buying a car. They failed to calculate the sales taxes properly and this resulted in a very last minute drama that included the GM telling me I was responsib car. They failed to calculate the sales taxes properly and this resulted in a very last minute drama that included the GM telling me I was responsible for their financial error. This came after I signed over title from my trade! Shameful amateur employees. Furthermore, it was only after a wild, public, gut wrenching discussion of legal action did they relent and honor the agreed transaction. Without my knowledge of the car business, I would be out thousands due to these sharks. Don't fall victim to this dealership and shop elsewhere. Nothing personal, strictly professional feedback. I have bought and sold more than a hundred cars. This is the last one at Autohaus on Eden. More

by GRATEFULJEFF Verified Customer Verified Customer

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Very pleasant to work with on new lease. Kevin was excellent to work with and was very helpful in walking us through the process. Would recommend again. excellent to work with and was very helpful in walking us through the process. Would recommend again. More

by CNQ Verified Customer Verified Customer

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Even though there was limited supply of the vehicle I was looking for, the sales rep, Phillip G., was very attentive to my requests finding a vehicle with the features I was wanted. looking for, the sales rep, Phillip G., was very attentive to my requests finding a vehicle with the features I was wanted. More

by RLN Verified Customer Verified Customer

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