Dealership Experience
12 yrs, 2 mos
Industry Experience
16 yrs, 2 mos
Specialties & Trainings
Star Certified
219 Reviews
Write a Review219 Reviews of Ricky Pena
September 01, 2020
Overall, it was a positive experience. They were very easy to do business with. They had the exact car that we were looking for and we quickly able to come to agreement on a fair price. easy to do business with. They had the exact car that we were looking for and we quickly able to come to agreement on a fair price. More
Other Employees Tagged: Philip Gagerman, Mark Hoegler, Nicholas Maniatis
August 13, 2020
Professional, Experienced, & Friendly Staff I am an out of state buyer. Due to Covid and low inventory in Arizona, I was looking to drive back to my home state. Nick new exactly what I was look I am an out of state buyer. Due to Covid and low inventory in Arizona, I was looking to drive back to my home state. Nick new exactly what I was looking for and found the perfect vehicle. His communication and requirements necessary for a smooth transaction were top notch. Due to my tight schedule, Nick had the vehicle ready as promised. He also spent several hours reviewing the details of the car, setting up my App, and making sure I was completely comfortable before our long drive. He even called the next day to see how we were doing and to check to see if I had any additional questions. Nick is professional, kind and truly cares about the customer. Lastly, I took advantage of the financing promotion being offered. Ricky Pena was also a delight to work with. He was polished, professional and actually made this part of the transaction, which can be daunting, a breeze! They are both definitely assets to your dealership! More
Other Employees Tagged: Nicholas Maniatis
August 06, 2020
Excellent negotiation.Very courteous salesman and finance department. Excellent dealership/ very ice staff. To the point conversations. Would recommend my friends and family members to that dealership department. Excellent dealership/ very ice staff. To the point conversations. Would recommend my friends and family members to that dealership More
Other Employees Tagged: Tony Patel
July 15, 2020
Great service Ricky was always in touch updating about the car worked every well through the deal it’s a great experience will definitely recommend to family and friends . the car worked every well through the deal it’s a great experience will definitely recommend to family and friends . More
July 15, 2020
Service Ken Dunaway You have a great employee named Ken Dunaway Asst Svc manager. Great guy. Looks out for customers. He is a real asset to Autohaus in my opinion. Awesom You have a great employee named Ken Dunaway Asst Svc manager. Great guy. Looks out for customers. He is a real asset to Autohaus in my opinion. Awesome service through him. Main reason I come there. More
Other Employees Tagged: Tom Lood, Ken Dunaway , Prem Parikh, Tony Patel, Working with these 2 employees also.
July 02, 2020
Great Experience This is the second car I've leased through this dealership. The sales people are great and the service department is also excellent. I would definitel This is the second car I've leased through this dealership. The sales people are great and the service department is also excellent. I would definitely recommend them. More
Other Employees Tagged: Nicholas Maniatis
June 30, 2020
Excellent service. Autohaus has provided excellent service to our family for a number of years. I want to specifically single out Ed Garcia in service. He is one the mai Autohaus has provided excellent service to our family for a number of years. I want to specifically single out Ed Garcia in service. He is one the main reasons we continue to purchase our cars from Autohaus. More
Other Employees Tagged: Eddie Garcia , Trent Kendrick
June 30, 2020
Excellent. They did everything they promised and were supposed to do as a first class dealership. A pleasure to deal with. Looking forward to continuing servic They did everything they promised and were supposed to do as a first class dealership. A pleasure to deal with. Looking forward to continuing service with Ken and Eddie. More
Other Employees Tagged: Damien Galvin , Nick Gioulos
June 18, 2020
Best dealership that i've ever dealt with The folks here, especially Ricky in particular, have been amazing. He was personable and never tried to upsell me (like other dealerships would). I wo The folks here, especially Ricky in particular, have been amazing. He was personable and never tried to upsell me (like other dealerships would). I would recommend anyone looks for a MB to come here. Trust me, I shopped other local (and in Chicago) MB dealerships and this has been the best experience. More
Other Employees Tagged: Alex Giokaris, Mark Hoegler
June 04, 2020
Great service Ricky Pena is a great sales rep and very knowledgeable. I have bought my prior car and now this new one with your dealership. Very pleased Ricky Pena is a great sales rep and very knowledgeable. I have bought my prior car and now this new one with your dealership. Very pleased More