Dealership Experience
14 yrs, 8 mos
Industry Experience
18 yrs, 8 mos
Specialties & Trainings
Star Certified
244 Reviews
Write a Review244 Reviews of Ricky Pena
January 30, 2021
I had an issue that I addressed to management and they responded immediately. The Service Department jumped into action and quickly solved the problem. Tom Lood reached out to me as did Cindi Link. Cindi responded immediately. The Service Department jumped into action and quickly solved the problem. Tom Lood reached out to me as did Cindi Link. Cindi kept me up to date each step of the way until the problem was solved. Thank you again for showing me why Mercedes is best in class. More
Other Employees Tagged: Mark Tames, Tom Lood, Cindi Link , Prem Parikh, Terry Stailey
January 20, 2021
Excellent service from Kevin the sales person and from Ricky in the financing department. They notified me immediately once the car arrived and Ricky arranged the financing in an hour. Ricky in the financing department. They notified me immediately once the car arrived and Ricky arranged the financing in an hour. More
Other Employees Tagged: Mark Hoegler, Kevin James
January 12, 2021
Had a very good experience with Authaus. Purchase process was hassle-free, and vehicle delivery was comprehensive. Got an excellent value on my new Mercedes. was hassle-free, and vehicle delivery was comprehensive. Got an excellent value on my new Mercedes. More
Other Employees Tagged: Philip Gagerman, Mark Hoegler, Nicholas Maniatis
January 05, 2021
Received information from Mercedes Finance regarding trading up on my 2018 lease. Spoke with Phil on the phone and came in on 12/31/20. He showed my wife & I the new GLA & GLB models for 2021. As usual, trading up on my 2018 lease. Spoke with Phil on the phone and came in on 12/31/20. He showed my wife & I the new GLA & GLB models for 2021. As usual, the entire event was quick and easy. I have purchased/leased vehicles from many different manufacturers, & MB makes it extremely difficult to go anywhere else. Thanks Autohaus for all that you do. You have a lifelong customer with me. More
Other Employees Tagged: Philip Gagerman
January 02, 2021
The outstanding Autohaus on Edens Service team has been working on my various Mercedes Benz cars for the last 12 years. They have been consistently excellent. working on my various Mercedes Benz cars for the last 12 years. They have been consistently excellent. More
Other Employees Tagged: Oleg Shmuylovskiy, Eddie Garcia, Ken Dunaway, Cindi Link , Prem Parikh
December 29, 2020
My experience with my recent purchase at Autohaus on Edens was great. My salesperson, Trent Kendrick, was knowledgeable and patient with me as I explored several options. I remain a happy and loyal Auto Edens was great. My salesperson, Trent Kendrick, was knowledgeable and patient with me as I explored several options. I remain a happy and loyal Autohaus customer. Thank you. More
Other Employees Tagged: Mark Hoegler, Trent Kendrick
December 18, 2020
Sales/Leasing Consultant, Nicholas Maniatis answered all my questions with complete honesty. Very professional. Thank you for being extremely patient with me. Great experience. GREAT JOB! my questions with complete honesty. Very professional. Thank you for being extremely patient with me. Great experience. GREAT JOB! More
Other Employees Tagged: Nicholas Maniatis
December 07, 2020
It took a while to get the car in stock but Tony Patel did a great job of keeping me informed. He also made the experience informative and easy from the test drive to the pricing to the delivery and tuto did a great job of keeping me informed. He also made the experience informative and easy from the test drive to the pricing to the delivery and tutorial/setup ! More
Other Employees Tagged: Tony Patel
December 03, 2020
The order was built wrong a couple of times but the dealership worked it out and got me the car. There were certainly some communication issues and sometimes it is difficult to reach out to sales to ge dealership worked it out and got me the car. There were certainly some communication issues and sometimes it is difficult to reach out to sales to get your questions answered especially if you need an answer immediately. More
Other Employees Tagged: Philip Gagerman, Nick Gioulos
December 02, 2020
Great Mercedes Benz dealer. i will consider this dealership in the future. Nicholas was great and very helpful. Ricky was great too and help me with the financing. dealership in the future. Nicholas was great and very helpful. Ricky was great too and help me with the financing. More
Other Employees Tagged: Nicholas Maniatis
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