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Ricky Pena
244 Reviews
Dealership Experience
14 yrs, 7 mos
Industry Experience
18 yrs, 7 mos
Specialties & Trainings
Star Certified
244 Reviews
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244 Reviews of Ricky Pena
January 23, 2019
Good Service from Autohaus Ricky Pena was very responsive to all my e-mail queries and text messages. He handled the whole transaction in a friendly and professional manner. M Ricky Pena was very responsive to all my e-mail queries and text messages. He handled the whole transaction in a friendly and professional manner. My only suggestion would be to improve communications between salesperson and managers. My truck got “buried” Friday in the basement because Ricky was out of the office when someone decided to move all the new cars into the basement ahead of the snow storm, even though Ricky knew I was coming to get the truck on Saturday. And others should have known so my truck would have been accessible Saturday morning without emptying the whole darn basement. Afterall, it could have been a more prized Mercedes customer who would have been stuck wihtout their new car over the weekend. 😀 More
by JOHN
Verified Customer
January 16, 2019
Leased renewal Ricky is truly an exceptional guy; very knowledgeable, respectful and professional. This is my second time that I have gone back to him as my lease wa Ricky is truly an exceptional guy; very knowledgeable, respectful and professional. This is my second time that I have gone back to him as my lease was coming up for renewal. I have been very impressed and satisfied with my experience of dealing with him and everyone else in sales at Autohaus. Thanks More
by ZAHIDRANDHAWA
January 02, 2019
Great experience The car was delayed because of production issues. Ricky Pena kept in touch about the issues and made several calls on my behalf to try to prioritize t The car was delayed because of production issues. Ricky Pena kept in touch about the issues and made several calls on my behalf to try to prioritize the release. Ricky and Tony Patel helped turn the car around for sale within just a few hours of its arrival and to get additional perks from MB to compensate for the delays. Some came even after I took delivery. Great dealership and experience! More
by Ryan Vann
Other Employees Tagged: Mike Mesic, Tony Patel
January 01, 2019
Great Service from Ernie! Erinie at Autohaus Edens is a true professional. Very attentive and especially with details in explaining anything which is asked. He follows throug Erinie at Autohaus Edens is a true professional. Very attentive and especially with details in explaining anything which is asked. He follows through and willing to go the extra mile by working with the best possible solution when needed. More
by BELLATANGO2
Other Employees Tagged: Oleg Shmuylovskiy , Joshua Weil
December 27, 2018
Great sales personnel No sales pressure. Easy negotiation. Explained the details of the car. Very clean when delivered. Both Nicky and Don were very supportive and accommod No sales pressure. Easy negotiation. Explained the details of the car. Very clean when delivered. Both Nicky and Don were very supportive and accommodative. I am sure to visit them again for future purchases. More
by MHKABIR1
Other Employees Tagged: Mike Mesic, Don Storm, Cindy
December 18, 2018
It was a great experience in buying a car The best experience in buying a car. Ricky Pena and Joshua Weil were great! They were efficient, professional, and friendly. It was really easy and The best experience in buying a car. Ricky Pena and Joshua Weil were great! They were efficient, professional, and friendly. It was really easy and straight forward. I know now why my friends and family go to them. More
by KIMJ1
Other Employees Tagged: Joshua Weil
December 07, 2018
Car purchase experience Rating was given because all fazes of the process were handled with professional experties .we know the staff from pervious purchases and are very com Rating was given because all fazes of the process were handled with professional experties .we know the staff from pervious purchases and are very comfortable with them. More
by RONALDB6191
Other Employees Tagged: Nahrain Abraham, Mary Costello, Nick Gioulos, Rick Patel
December 03, 2018
Review of Sales person and Service Contact Both Ricky and Tom are truly caring people as well as being excellent their jobs. I have known them both for a long time now would recommend them high Both Ricky and Tom are truly caring people as well as being excellent their jobs. I have known them both for a long time now would recommend them highly! They are truly the reason why I continue to come back to Autohaus. More
by SUSANMAMAN
Other Employees Tagged: Tom Lood
November 24, 2018
Best experience ever! The process was painless and the pricing negotiation was even better. Autohaus delivers a superior customer experience! I highly recommend Autohaus fo The process was painless and the pricing negotiation was even better. Autohaus delivers a superior customer experience! I highly recommend Autohaus for service and sales. More
by KAREN.BURNS
Other Employees Tagged: Ken Dunaway , Nahrain Abraham, Nick Gioulos, Mike Mesic
November 15, 2018
Autohaus treats you like Family Josh Weil has the patience of a saint. And Mary most helpful finance manager. Nadir knows everything and teaches it well. Ricky thanks for filling in Josh Weil has the patience of a saint. And Mary most helpful finance manager. Nadir knows everything and teaches it well. Ricky thanks for filling in Thank you Autohaus! More
by BETTY
Other Employees Tagged: Mary Costello, Joshua Weil, Nadir
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