Riondo Russell

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by 2meerx Verified Customer Verified Customer

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Very disappointed with the service. My Ford Explorer XLT 2022 was showing a check engine light and a pre-collision sensor error. At the time, the car had only 32,000 miles and was just My Ford Explorer XLT 2022 was showing a check engine light and a pre-collision sensor error. At the time, the car had only 32,000 miles and was just 2.5 years old, so it should have been eligible for warranty coverage. However, the dealership claimed that the car had been in an accident and therefore denied the warranty, even though there is no evidence of any accident and I have never been in one with this vehicle. Despite speaking with multiple managers, they still refused to cover the repairs under warranty. I ended up selling the car within a few days and will never recommend Ford to friends or family. The customer service was terrible, and they made unfounded assumptions just to avoid honoring the warranty. More

by Shafiur Rahman Verified Customer Verified Customer

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I have bought all my cars and trucks at Wayne Ford since 1988 and will continue. 1988 and will continue. More

by MACH7S Verified Customer Verified Customer

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Although I had a 2 hour day at the service department I did have a FULL service done. I was disappointed that they didn't have the battery I needed. All in all I like the service department when needed. Th did have a FULL service done. I was disappointed that they didn't have the battery I needed. All in all I like the service department when needed. Thank you! More

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Always great service there and a warm welcome when you arrive comfortable waiting area and good coffee arrive comfortable waiting area and good coffee More

by BELLAP123 Verified Customer Verified Customer

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This ford dealership is unwilling to help me with a lock recall. All I want from them is to make it so I can lock the back passenger door at night on my 2015 ford transit connection. I would like to go on t recall. All I want from them is to make it so I can lock the back passenger door at night on my 2015 ford transit connection. I would like to go on to say that I would never buy a another vehicle from this dealership again. More

by rprp07110 Verified Customer Verified Customer

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It was ok, it tool more than 2 hours but it was ok . They did a good job They did a good job More

by Egutierrez.n Verified Customer Verified Customer

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Very professional in all aspects of my visit. Kept me updated on my service and got me out on time Kept me updated on my service and got me out on time More

by geregory.segnello Verified Customer Verified Customer

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Just amazing people , service they provide it has been pleasure to visit place and get top rated service pleasure to visit place and get top rated service More

by MilanStefancik77 Verified Customer Verified Customer

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Everyone is so nice and enjoyable, professional and friendly (Having to write 15 words is annoying tho ;) ) friendly (Having to write 15 words is annoying tho ;) ) More

by TOMSSCHULKE Verified Customer Verified Customer

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