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Rob Carlson
Rob Carlson at Rallye Motors

Rob Carlson | Page 10

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

Contact Me
4.9
717 Reviews

I have been in the automotive business since 1996. I have worked for Mercedes Benz since May of 2001. I love working for Mercedes Benz and helping clients properly service their vehicles. I live by Mercedes way. The Best or Nothing.

Dealership Experience

10 yrs, 8 mos

Industry Experience

29 yrs, 11 mos

4.9

717 Reviews

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717 Reviews of Rob Carlson

March 22, 2025

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Employee Rating

Rob Carlson is the best service advisor regardless of dealership or car brand. Everytime I come in he makes me feel like family! Rob provides me with detailed updates while my car is being worked on and More

by TLAMPERT13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 22, 2025

Rallye Motors responded

Thank you for such an incredible review! We're thrilled to hear that Rob consistently provides you with exceptional service and makes you feel like family. He truly goes above and beyond, and we’re lucky to have him on our team. We appreciate your trust in us and look forward to continuing to take care of you and your car!

March 22, 2025

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Employee Rating

The best in its class, from the moment you pull up until the moment you pull off, it's 100% customer diamond class service More

by DCLANCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Augustine, Rodni Teimourian, Richard DeAngelo, Liz Vagueiro, Harez Fedaie, Trentino Manco

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Mar 22, 2025

Rallye Motors responded

Thank you for the amazing feedback! We’re thrilled to hear that you received top-notch service from start to finish. We always aim to provide a diamond-class experience, and we truly appreciate your kind words!

March 14, 2025

Dealership Rating
Employee Rating

Thanks a lot to Adina who does the scheduling for me to receive the incredible Service ! More

by AVIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adina from apointment schedule

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Mar 14, 2025

Rallye Motors responded

Thank you for your 5-star review! 🌟 We're so glad to hear that Adina provided excellent scheduling service for you. We appreciate your kind words and look forward to serving you again!

March 05, 2025

Dealership Rating
Employee Rating

Rob Carlson is excellent. He was able to fix all my issues quickly and without any trouble. I highly recommend him! More

by RFREE84201
Recommend Dealer
Yes
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Mar 05, 2025

Rallye Motors responded

Thank you for the wonderful feedback! We're so glad to hear Rob Carlson was able to resolve all your issues quickly and efficiently. We appreciate your recommendation and are thrilled to have him on our team!

March 01, 2025

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Employee Rating

Ease of scheduling, courtesy of staff, knowledge of all members with whom I had contact, service completed in a timely manner with frequent updates More

by JUDIROSS814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 01, 2025

Rallye Motors responded

We’re so glad to hear you had a smooth and efficient experience with our team! Thank you for your kind words—we appreciate your support!

February 20, 2025

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Employee Rating

Rob Carlson is the best, knowledgeable and fair minded! !! Always polite and a pleasure to work with!!! More

by LEWISBAZAKOS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Diana Chuisano , Larry Greco just the best!!! 30 years of excellent salesmanship

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Feb 20, 2025

Rallye Motors responded

Thank you for the great feedback! We're so glad to hear that Rob made your experience pleasant and that his knowledge and professionalism stood out. We truly appreciate your kind words and look forward to working with you again soon!

February 16, 2025

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Employee Rating

Rallye has been in my family for 40 years. I’m welcomed and taken care of. More

by CHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Vachris, Stephen Augustine, Lisa Chea, Doug Foss, Richard DeAngelo

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Feb 17, 2025

Rallye Motors responded

Thank you for being a loyal part of the Rallye family for so many years! We’re so glad to hear that you always feel welcomed and well taken care of. We appreciate your continued trust and support!

February 06, 2025

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Excellent customer service and took care of my wants and needs. I reccomend Rallye to anyone buying or leasing a mercedes More

by TLAMPERT13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Bianchi

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Feb 07, 2025

Rallye Motors responded

Thank you for your wonderful feedback! We're thrilled to hear that our team at Rallye took great care of your needs and provided excellent customer service. Your recommendation means a lot to us! If you ever need anything in the future, don’t hesitate to reach out.

February 06, 2025

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Employee Rating

Robert Carson always consistent and never fails to deliver excellent service , answers all my questions and is extremely helpful More

by hansauto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 07, 2025

Rallye Motors responded

Thank you for your kind words! We're so glad to hear that Robert Carson continues to provide you with excellent service and helpful assistance. Consistency is key, and we’re thrilled that he’s been able to meet your expectations. If you ever need anything else, don’t hesitate to reach out!

February 06, 2025

Dealership Rating
Employee Rating

Highly professional stuff, very attentive to details and customer needs. We are using this dealership almost thirty years and change eight or nine cars. Quality of service and personal attention is the reas More

by DragonLady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Lyons, Vincent Vetere, Patrick Ripley

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Feb 06, 2025

Rallye Motors responded

Thank you for your kind words and loyalty over the years! We're thrilled to hear you've had such a positive experience with us. We truly appreciate your continued trust in our team and look forward to assisting you for many more years to come!

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