I have been in the automotive business since 1996. I have worked for Mercedes Benz since May of 2001. I love working for Mercedes Benz and helping clients properly service their vehicles. I live by Mercedes way. The Best or Nothing.
Read moreDealership Experience
10 yrs, 8 mos
Industry Experience
29 yrs, 11 mos
717 Reviews
Write a Review717 Reviews of Rob Carlson
May 02, 2018
Very professional organization.. Excellent service.. Took the time to find a squeak in the car, not easy, but they found it and fixed it.. Rob my go to guy was great and got the job d Excellent service.. Took the time to find a squeak in the car, not easy, but they found it and fixed it.. Rob my go to guy was great and got the job done.. More
Other Employees Tagged: Larry Greco
April 30, 2018
Continuing good service As always dependable service, quality care, friendly people. We will continue to use them for all of our service related issues as we have been doin As always dependable service, quality care, friendly people. We will continue to use them for all of our service related issues as we have been doing More
April 30, 2018
Premiere Severice Called needing immediate replacement of my car brakes. I was given immediate attention, including a loaner car. Car was completed in timely manner and Called needing immediate replacement of my car brakes. I was given immediate attention, including a loaner car. Car was completed in timely manner and returned even washed. More
Other Employees Tagged: Robert Gershowitz
April 26, 2018
Professional and thoughtful The service I received at Rallye was outstanding. Every step of the service process was professional and genuinely thoughtful. I was most appreciative The service I received at Rallye was outstanding. Every step of the service process was professional and genuinely thoughtful. I was most appreciative for the time taken to explain what needed to be done, what would be covered by insurance and finally what my responsibility would be. There were no surprises and I believed people were working in my behalf. More
April 26, 2018
Service evaluation I recently brought my vehicle in due to a malfunctioning tire sensor. During a preliminary inspection of the vehicle Rob Carlson showed me that the fr I recently brought my vehicle in due to a malfunctioning tire sensor. During a preliminary inspection of the vehicle Rob Carlson showed me that the front tires were wearing unevenly due to a misalignment. He advised me that by doing the alignment it would save me on the cost of having to replace the tires. Not only did he give me sound advice but my car now rides better as well. More
April 25, 2018
My experience with the service department Beas good. Because the service was fine. My advisor Rob was great. He kept me informed with,what was going on with my car which was very helpful. What a wonderfu Because the service was fine. My advisor Rob was great. He kept me informed with,what was going on with my car which was very helpful. What a wonderful person. More
Other Employees Tagged: Anthony Galtieri, John Ciccotelli, Ramiro Milian
April 23, 2018
service advisor Service advisor have good Knowledge on all question when I asked. Always happy to answer all my questions. After visit always doing follow up. Alwa Service advisor have good Knowledge on all question when I asked. Always happy to answer all my questions. After visit always doing follow up. Always take extra step to help More
April 20, 2018
FABOLUIS!! My service advisor was GREAT!! Mr. Rob Carlson communication skills is the best I have ever encountered. I am completely Satisfied and would highly re My service advisor was GREAT!! Mr. Rob Carlson communication skills is the best I have ever encountered. I am completely Satisfied and would highly recommend. More
April 19, 2018
Fabulous client serivce I was helped by Robert Carson for my maintenence service. He was very courteous and professional from the stary to the end and followed througn for th I was helped by Robert Carson for my maintenence service. He was very courteous and professional from the stary to the end and followed througn for the whole process. He even moved my two bulky carseat back! I felt very respected here. Great job! More
April 18, 2018
GREAT SERVICE FROM BEGINNING TIL THE END. MY FIRST TIME AT RALLYE IS A GOOD ONE. IWENT TO HELMS AND HAD A BAD EXPERIENCE AND RALLYE WAS ABLE TO FIX MY PROBLEM. THE PROBLEM WITH SERVICE THESE MY FIRST TIME AT RALLYE IS A GOOD ONE. IWENT TO HELMS AND HAD A BAD EXPERIENCE AND RALLYE WAS ABLE TO FIX MY PROBLEM. THE PROBLEM WITH SERVICE THESE DAYS IS THE CONSISTENCY. RALLYE SERVICE SO FAR WAS GOOD FROM EVERY ASPECT. I LIKED THE FACT I WAS ABLE TO SPEAK TO A MECHANIC WHO IS KNOWLEDGEABLE. THEN MY SERVICE ADVISER, ROB CARLSON. More

