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Rob Carlson
731 Reviews
I have been in the automotive business since 1996. I have worked for Mercedes Benz since May of 2001. I love working for Mercedes Benz and helping clients properly service their vehicles. I live by Mercedes way. The Best or Nothing.
Read moreDealership Experience
10 yrs, 10 mos
Industry Experience
30 yrs, 1 mo
731 Reviews
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731 Reviews of Rob Carlson
April 13, 2018
Tire sensor light on Easy fix! We bought the car off lease from Rallye. Apparently they had touched up the rims before we got it and the paint was chipping off. Easy fix! We bought the car off lease from Rallye. Apparently they had touched up the rims before we got it and the paint was chipping off. More
by OELIZABETH
Verified Customer
April 12, 2018
Another Positive Experience with Rallye I brought my vehicle in for a minor repair and to fix a warranty item. I coordinated with Rob and was able to get a brand new loaner. Everything was f I brought my vehicle in for a minor repair and to fix a warranty item. I coordinated with Rob and was able to get a brand new loaner. Everything was fixed perfectly, the car came out shiny and clean, and best of all, the cost was below the estimate. More
by RTABBOTT74
April 11, 2018
Rallye Service is excellent You will never find a better dealership and service center then Rallye Mercedes Benz. No pressure and always getting it right the first time. I would You will never find a better dealership and service center then Rallye Mercedes Benz. No pressure and always getting it right the first time. I wouldn’t go anywhere else. More
by DAVID.COSTA
Other Employees Tagged: Ramiro Milian, Jay Johanas , Steve Suydam
April 10, 2018
Outstanding Rob Carlson is the best! He got me in and out of the dealership in less than 15 mis because I was on my lunch break and needed to get back to work! I Rob Carlson is the best! He got me in and out of the dealership in less than 15 mis because I was on my lunch break and needed to get back to work! I let him know ahead of time and he set everything up and it’s these things that I greatly appreciate! Rob along with his staff members are great and I appreciate everything they do for me every time I come in. More
by Z Saleh
April 09, 2018
Fantastic and satisfying. As usual, Rob Carlson did a great job on the service for our car. From the time I called for an appointment to the time my car was ready, he kept me As usual, Rob Carlson did a great job on the service for our car. From the time I called for an appointment to the time my car was ready, he kept me in the loop as to what was going on. As a result, I would recommend your service and especially Rob to do any work. Rob is the ultimate professional. More
by TKIAMOS
April 09, 2018
Great friendly service. Rallye gives me a loner car and makes my dropping off the car easy and quick. Rob Carlson my advisor is an asset to the company. He encourages me to c Rallye gives me a loner car and makes my dropping off the car easy and quick. Rob Carlson my advisor is an asset to the company. He encourages me to call him with any problems or even txt him if I have questions. I would highly recommended this dealership to family and friends. I intend to use Robert Bianchi again for sales and he too is an asset to the company. More
by NSK47
Other Employees Tagged: Robert Bianchi
April 09, 2018
Excellent service Immediate, attentive and excellent service. Service Rep. Rob Carlson saw to my immediate needs including a state inspection of my car. Car was finishe Immediate, attentive and excellent service. Service Rep. Rob Carlson saw to my immediate needs including a state inspection of my car. Car was finished and returned when promised. More
by RONSCHWARTZ1
April 02, 2018
Best service manager at Rally Motors Rallye Motors has achieved a new standard in customer service at the service department. All I can say is they need to keep up the great work this is Rallye Motors has achieved a new standard in customer service at the service department. All I can say is they need to keep up the great work this is what makes their dealership Stand Out above all the others but I have ever been to More
by Mb@burnsrealtydev.com
April 01, 2018
The service is fine in general I used the service center this time for two things: One was to do the manufacture recall (2nd recall since I bought the car in November 2016. The othe I used the service center this time for two things: One was to do the manufacture recall (2nd recall since I bought the car in November 2016. The other thing was to fix the broken right side mirror. All went fine and I was even offered a free loaner and my car was washed after the services, After I got my vehicle back and started the engine, however, the steering wheel dropped down to a position that blocked my view of the dashboard. I went back to Rob Carlson, my service advisor, who helped me fixed the problem. The radio dial, etc. were not set back to the setting when I dropped off the car as it was in my previous service appointment. This service experience is entirely different from the previous one. But Rob has been as wonderful as always. More
by HCHU
March 30, 2018
Fantastic Service Mr.Rob explained everything to me, regarding the work needed for my car.He didn't suggest anything unnecessary. He is an excellent and helpful adviser Mr.Rob explained everything to me, regarding the work needed for my car.He didn't suggest anything unnecessary. He is an excellent and helpful adviser. More
by TA5
