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Rob Carlson
717 Reviews
I have been in the automotive business since 1996. I have worked for Mercedes Benz since May of 2001. I love working for Mercedes Benz and helping clients properly service their vehicles. I live by Mercedes way. The Best or Nothing.
Read moreDealership Experience
10 yrs, 8 mos
Industry Experience
29 yrs, 11 mos
717 Reviews
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717 Reviews of Rob Carlson
March 26, 2018
service call had annual service call and inspection. It was a pleasure to work with Rob. Made the entire experience very easy. I was in and out in 10 minutes. Inc had annual service call and inspection. It was a pleasure to work with Rob. Made the entire experience very easy. I was in and out in 10 minutes. Including the paperwork for the loaner. Rob is a complete professional. More
by HJA95_2000
Verified Customer
March 25, 2018
Praise for service and rob Carlson. Rob Carlson is the most courteous and efficient person I have ever worked with at Rallye. He gets the car fixed properly the first time, never makes Rob Carlson is the most courteous and efficient person I have ever worked with at Rallye. He gets the car fixed properly the first time, never makes you wait getting in and always makes sure the loaner car is always ready. More
by MMANDELCPA
March 25, 2018
Recall Notice Timely appointment schedule. Loaner car was included. Recall service and inspection was performed. Additionally, a minor transmission leak was resol Timely appointment schedule. Loaner car was included. Recall service and inspection was performed. Additionally, a minor transmission leak was resolved. Pickup up and drop-off times were both within 30 minute. Great service experience! More
by tone2
March 23, 2018
Robert Carlson I had a flat tire one evening and drove to the dealership very early to following morning to get it fixed. I was given a loaner car, without any issue I had a flat tire one evening and drove to the dealership very early to following morning to get it fixed. I was given a loaner car, without any issues, and was on my way to work quickly. Robert is very pleasant to work with and kept me abreast of the progress of my car. Excellent job! More
by MLDELAY
March 23, 2018
Check up They are amazing! The people are courteous and honest. Everything that was discussed was completed. They are reliable and answered all of my question They are amazing! The people are courteous and honest. Everything that was discussed was completed. They are reliable and answered all of my questions. I did not have to wait very long. More
by BONNZIE313
March 22, 2018
Excellent I would like to commend Mr. Robert Carlson (my Service Advisor) for his exemplary work. He goes far and beyond his scope of duty to help resolving co I would like to commend Mr. Robert Carlson (my Service Advisor) for his exemplary work. He goes far and beyond his scope of duty to help resolving complex situations. He is very intelligent and he always makes the customer feel calm and comfortable. He is really excellent and provides an outstanding quality of service. More
by CEKOSMAS1
March 22, 2018
fix sunroof malfunction Always a pleasure dealing with Rob Carlson. He's extremely professional, courteous and responsive. the issue was resolved quickly with no interruption Always a pleasure dealing with Rob Carlson. He's extremely professional, courteous and responsive. the issue was resolved quickly with no interruption in my daily routine. Much appreciated More
by CAPPA4
March 22, 2018
Excellent quick work Very knowledgeable service manager easy to deal with amazing service walked in service provided in one day very good job I will recommend of the frien Very knowledgeable service manager easy to deal with amazing service walked in service provided in one day very good job I will recommend of the friends also More
by SYEDHOCKEY
March 22, 2018
Service Rob Carlson is always a pleasure to work with. He is timely, patient, and cooperative. He always goes above and beyond to make sure all concerns are t Rob Carlson is always a pleasure to work with. He is timely, patient, and cooperative. He always goes above and beyond to make sure all concerns are taken care of. More
by GTAGERAM
March 22, 2018
Excellent And fu and Rob Carlson are friendly and provide great service and followed up I will recommend to my friend and my family Thank you very much And fu and Rob Carlson are friendly and provide great service and followed up I will recommend to my friend and my family Thank you very much More
by ylc113
Other Employees Tagged: Andy Fu
