Rob Flowers

Howard and I, purchased a 2013 Jeep Grand Cherokee Trail Hawk from Criswell in Gaithersburg, and were overly impressed with the helpful, supportive, friendly welcoming staff and service we received on top of a Mint shape, super clean vehicle with the car history and everything we needed to know about the car before the start of the process. I am overly blessed and thankful for Kerry Hughes, taking his time to help with the whole process of getting the Jeep Hassle free and for the overall price/quality of the vehicle, and the Satisfaction of everything 🙌 I'd Definitely recommend buying a vehicle from this dealership to Anyone who is considering another vehicle 😀 Thank you so much again ❣

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The most stress free auto purchase I've ever seen. Very happy right now. Mario Adams made the process just great. He basically helped me to fulfill a life long dream.

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Chup was absolutely amazing to work with. I will be going to him for as long as I drive! Thanks to everyone who helped! Tim

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Excellent service!! Excellent sales person, fast, friendly, I highly recommended this place, very nice, clean, they work with you, Excellent customer service. The sales man showed me options but when I saw the Jeep I wanted I didn’t want to see anymore, so we did the paper work and I’m a very happy customer

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Was a leery about purchasing a vehicle without physical being there but Mario made the process so easy. And keep me informed ever step of the way.

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Chip, my Sales rep, was great. Email and text.... then visit to test drive and close the deal. He was great to work with and not high pressure at all. Best car buying experience I've had in a long, long time. Finance person, Rob was straightforward, provided options and helped me ( i live an hour away) pick what made sense.

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Dealt with Mario Adams who was fantastic! I would buy a car from him every time!! However, the online ad stated the vehicle had Sirius radio and it didn't. Not a deal breaker, but disappointing. Major dissatisfaction occurred when we wrote a check for the balance and asked that it not be deposited until Friday so funds would be in the account. We were promised this by the finance officer. They deposited our check on Wednesday and it bounced so we had a $25 NSF fee for the check and a bounced check on our credit record. Criswell did pay us the $25 fee but still can't help the credit issue. We would have gladly come back later to pick up the vehicle when the funds were there but relied on their finance officer's (untrustworthy) promise.

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Had possibly the most pleasant and quick experience of my life buying a car from Criswell. It was fast and painless and I feel I got a great deal on the Tahoe I was looking for. We will definitely be back in the future.

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I was in the market for a Toyota 4 runner. So I called Mario Adams, I bought a car from him before and he provide the best customer service you can get. I was truly impressed with him before so I called him at Criswell Chevrolet and told him what I was looking for and he had it. So this is my second car I bought from him and I’m still impressed with how great and efficient he was I was in and out in a hour. The car looks great.

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Very professional and friendly at the same time. Answered all of my questions with patience, all while making sure I was taken care of with my purchase. Highly recommend this salesman and dealership!

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