Rob Hemond | Page 10

Good morning Donna, Not so pleasant experience currently as I received my 2022 Jeep Gladiator on Wednesday with multiple minor scratches on hood and fender flares. I then returned Thursday morning currently as I received my 2022 Jeep Gladiator on Wednesday with multiple minor scratches on hood and fender flares. I then returned Thursday morning (keep in mind, taking personal time) to have them removed and did not want my vehicle back until spotless. I received a call later that morning to come pick up my vehicle as it was complete. However same issues were still there and some not even addressed. Too say the least I am highly unsatisfied as I purchased a ~$60k brand new un-driven vehicle and have only been driving it back and forth to your dealership for repairs (that still have yet to be complete). Keep in mind that I have already signed papers to purchase the vehicle and have already started payments for a vehicle I’m completely unsatisfied with presently. Not to mention all the subscriptions the vehicle came with have been activated that I am unable to take advantage of as it will be in your shop for final repairs. I will need to take more personal time to drop off your/my purchased vehicle this coming Monday with no knowledge as to when I will receive back. This is both disheartening and completely unacceptable. At this point I would like to figure a way to reverse the purchase until I receive a completely satisfactory vehicle that’s worthy of both Bonneville standards and my own. Purchasing a brand new vehicle should have zero issues such as scratches or other flaws. My family have purchased several vehicles from your establishment and have received excellent vehicles. I hope this is an isolated incident. I would like to know how Bonneville can not only make this right but receive compensation for valued time, effort and anguish I have expelled currently. Keeping in mind that I have no knowledge of when I will received back a 100% satisfactory vehicle that upholds Bonneville’s reputation and standards. More

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I have purchased a dozen new vehicles in the last 45 years, and this was by far the best buying experience I ever had. Rick G went way above and beyond, and their Finance Office is very squared away and years, and this was by far the best buying experience I ever had. Rick G went way above and beyond, and their Finance Office is very squared away and makes the whole procedure painless. This is a great, no pressure, very helpful and patient Dealership. Salesman had a lot of experience in his field which was helpful for someone like me who researches everything before I buy. Definitely impressed by Bonneville Ram. More

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Everything went smooth. Loved my experience! Everyone was very friendly. Would definitely recommend purchasing from Bonneville & Sons Inc Loved my experience! Everyone was very friendly. Would definitely recommend purchasing from Bonneville & Sons Inc More

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I want to thank Matt and Gary on the purchase of my 2020 Jeep Gladiator. Bonneville and Son dealership made my car buying process super fast and easy. I traveled from New York to New Hampshire for a specifi Jeep Gladiator. Bonneville and Son dealership made my car buying process super fast and easy. I traveled from New York to New Hampshire for a specific Gladiator trim and they were able to deliver. More

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We have bought and leased vehicles from Bonneville for over 30 years and always had a very good experience! This time around we bought our lease Grand Cherokee the process went very smoothly with the help over 30 years and always had a very good experience! This time around we bought our lease Grand Cherokee the process went very smoothly with the help of Mike Raymond and Devon Chabot they both went above and beyond!! Thank you for all your help and love my Jeep!! More

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I felt like a customer and not just a number. They were friendly, welcoming, and very informative They were friendly, welcoming, and very informative More

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