Rob Hutt | Page 33

Very pleased We were very happy with the service that we received. It was one of the most pleasant experiences I have had purchasing a car. Both Steve and Rob We were very happy with the service that we received. It was one of the most pleasant experiences I have had purchasing a car. Both Steve and Rob were enjoyable to work with. They invited our dogs to come into the dealership and wait with us for the paperwork. Other staff stopped by to greet us as well. More

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Review Bill was great to work with. Rob was okay. Spencer was super helpful with getting my car set how I wanted it. I love my car. Bill was great to work with. Rob was okay. Spencer was super helpful with getting my car set how I wanted it. I love my car. More

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Overall a positive experience I would give both Rob Hutt and Steve Henigan a 5 star rating, Both were very professional. However, I did have a few concerns: 1. Before I pick I would give both Rob Hutt and Steve Henigan a 5 star rating, Both were very professional. However, I did have a few concerns: 1. Before I picked up the vehicle, I decided to add mudflaps. I was charged full price. In the past with other dealers I have been discounted, for assessories purchased at the time of the vehicle. 2. Toyota now offers a 200000/20 year power train warranty, which should be a great deal. However, I read the policy and it said the oil must be changed and the tires must be rotated every 7500 miles as well as all other scheduled maintenance. My owners manual states to change the oil every 10000 miles. My salesman told me to go with what the manual says, another employee told me to do what the insurance company stated. I emailed the insurance company for clarification, but to no surprise they did not answer. Very disappointing. 3. Last but not least I was surprised that there were no floor mats provided. More

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Will come back! We had been looking at your website which was easy to navigate and saw that you had a number of Rav Hybreds so we made the drive to DSM. From the m We had been looking at your website which was easy to navigate and saw that you had a number of Rav Hybreds so we made the drive to DSM. From the moment we walked in the door we were made welcome. Boomer approached us and understood what we were looking for....we test drove and I expressed my desires....they searched and found a white exterior with grey interior...we had a deal. There was no pressure, no strong arming, just your typical...make a deal banter. We scheduled a pick-up and everything was all ready to go. Rob the Business Manager was very helpful and we felt he was helping us get what we needed, the service person who showed us how to run everything was very friendly and informitive. Years back I used to do testimonial radio commericals for Old Mill Toyota in Omaha...I wouldn't do them if I did not have a good expericence. I can say I would have not problem doing them today for Toyota of Des Moines dealership. So far I really like the Rav!!!! * I don't remember the technician who went of the car with us....he did a good job seems patient! More

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Purchase of 2016 Toyota Camry Ken Bright was helpful and outstanding. He was knowledgeable and did not push us at all. A true professional by all means. Rob was just also a pro. Ken Bright was helpful and outstanding. He was knowledgeable and did not push us at all. A true professional by all means. Rob was just also a pro. More

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Shane Siegle and team are awesome! Shane Siegle and his team did a great job! I have been looking for the perfect car for far too long, but Shane hung in there with me, and I couldn't Shane Siegle and his team did a great job! I have been looking for the perfect car for far too long, but Shane hung in there with me, and I couldn't be happier! More

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Couldn't be better Just turned in my first leased Corolla and leased another one, just as easy as the first time. Can't wait for three years from now to lease again. Just turned in my first leased Corolla and leased another one, just as easy as the first time. Can't wait for three years from now to lease again. More

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Commitment to Satifaction My two separate purchases of new Toyotas, (2015 Camry & 2018 Tacoma) were both actually enjoyable. Unlike some dealers, Toyota of Des Moines personal My two separate purchases of new Toyotas, (2015 Camry & 2018 Tacoma) were both actually enjoyable. Unlike some dealers, Toyota of Des Moines personal from sales to finance to service, everyone have always been very professional and extremely courteous. Now owning two Toyotas, service is a major factor often over looked in a new or used vehicle purchase. Toyota of Des Moines excels in service after the sale. I am probably like most buyers in not enjoying the monthly payments, but every time I drive my new Tacoma the payment pain diminishes. Some might have a little buyer remorse with a new or lease vehicle purchase, but with all my experiences at Toyota of Des Moines this remorse subsides quickly. A big Thank You, to all the personnel at Toyota of Des Moines. Stay being #1 . More

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Professional and courteous service from Bob Staley I've purchased 2 Highlanders from Bob Staley in past 4 years. He responded to my inquiries literally within a minute each time and accommodated my sch I've purchased 2 Highlanders from Bob Staley in past 4 years. He responded to my inquiries literally within a minute each time and accommodated my schedule to meet for test drives. I was given a very fair trade in allowance and he sped up the process so I could finish the deal and drive the new Highlander home within the hour. I appreciate efficiency and professionalism, that's what you get with Bob and Toyota of Des Moines. More

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bought new and leased In the early eighties, I purchased a new Camry from this dealer. I appreciated the quality of the car and the no hassle service. I trust the employe In the early eighties, I purchased a new Camry from this dealer. I appreciated the quality of the car and the no hassle service. I trust the employees of Toyota of Des Moines and would not change to another dealer. Now, I am leasing my second vehicle from Toyota of Des Moines. Go here for consistent quality and reliability, More

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