"Went ABOVE & BEYOND to get me what I was looking for!"
Hands down Best Service! Rob was honest, professional, and helped me get the best deal around. Would refer everyone to Rob looking for a Toyota.
"Efficient, personable, fast!"
- Tracy Truzansky
Beth Grady kept our finance process moving quickly and efficiently. We had our six year old with us and we were in and out in under 20 min. MUCH appreciated.
Other Employees Tagged:
"Thank you, Rob!"
A year ago, I went to Heritage Toyota just to check out my options and Rob was super helpful. Although I wasn't making a purchase then, Rob took the time to provide all the information I needed without being pushy or rushing me. Since then, Rob followed up with a couple of brief emails to check in. His thoughtful and respectful approach is what led me to return to Heritage last weekend to buy my Rav4 from him! (I have to echo a previous review- as a single mom with a child tagging along, I greatly appreciated Rob's natural rapport with kids and his efforts to make certain we were comfortable through the process.) Both Rob and Travis took care of all of the details quickly and painlessly! Much appreciated!
"Rob Ploof is A1, first class"
- Shaun King
I'd like to thank Heritage and specifically Rob Ploof (Sales) and Beth Grady (Finance) for making my vehicle transaction among the easiest and best purchasing experiences I've ever had. Extremely straightforward, direct, honest and clear representations all the way around. I'll be back. Thank you, all.
Other Employees Tagged:
"No Hassle No Pressure"
Working with Rob and Travis was very straight forward. Rob found the truck I was looking for and kept me up to date on its arrival. One of the easiest purchases I've ever made!
"Amazing as always"
Megan terry is absolutely amazing, her and Rob proof did an amazing job getting us a great deal and quick and easy service! Hands down will never go anywhere else ever again
"Not your typical salesman.."
We just purchased our second Toyota from Rob. His passion for the Toyota brand has kept us coming back and turned us into believers. We have recommended Rob to several friends and family and they have all been incredibly happy. He goes above and beyond - even entertained our kids that we foolishly took car shopping! Thanks Rob!
"5 star salesman "
It was a pleasure working with Rob. He worked diligently to find a Toyota Highlander within the price range that worked for my budget. I drove away feeling satisfied with the quality of service, professionalism, knowledge, and his willingness to go above and beyond to ensure that I was fulfilled with my purchase.
"Rob was fantastic!"
My wife and visited four dealerships on March 15th and each of them, we did not get the deal or service we wanted. We also had our 4 month old baby with us at the time. As we were driving by Heritage she suggested we stop and take a look. As we got the baby out of the car, Rob met us in the parking lot not with a sales pitch but with general conversation. After going over our budget with Rob, he was able to get us into a beautiful vehicle that fit our budget and family needs. He worked very hard for our business but seemed to make it a point not to try to sell anything but simply inform us of our options. I really appreciated his approach and style. We both felt comfortable throughout the entire process. It is hard to believe he is as good as what he does only being in the industry for such a short time. I will be referring my family and friends to Heritage and Rob Ploof! Well done by all involved; we greatly appreciate it!
After leasing a Toyota Tacoma, we brought in our 2003 Matrix to see what we could do. Rob worked overtime to help us find something that fit our budget. We didn't think we could get another car. But Rob worked a miracle for us. Now I am driving a 2016 Scion iM! I can't imagine anyone working harder than Rob and we are so delighted. We both have safe cars that won't be surprising us with unexpected repairs every month. Thanks to you again, Rob. We couldn't be happier!!
Kathy and Michael Larkin