"Rob Ploof is A1, first class"
- Shaun King
I'd like to thank Heritage and specifically Rob Ploof (Sales) and Beth Grady (Finance) for making my vehicle transaction among the easiest and best purchasing experiences I've ever had. Extremely straightforward, direct, honest and clear representations all the way around. I'll be back. Thank you, all.
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"No Hassle No Pressure"
Working with Rob and Travis was very straight forward. Rob found the truck I was looking for and kept me up to date on its arrival. One of the easiest purchases I've ever made!
"Amazing as always"
Megan terry is absolutely amazing, her and Rob proof did an amazing job getting us a great deal and quick and easy service! Hands down will never go anywhere else ever again
"Not your typical salesman.."
We just purchased our second Toyota from Rob. His passion for the Toyota brand has kept us coming back and turned us into believers. We have recommended Rob to several friends and family and they have all been incredibly happy. He goes above and beyond - even entertained our kids that we foolishly took car shopping! Thanks Rob!
"5 star salesman "
It was a pleasure working with Rob. He worked diligently to find a Toyota Highlander within the price range that worked for my budget. I drove away feeling satisfied with the quality of service, professionalism, knowledge, and his willingness to go above and beyond to ensure that I was fulfilled with my purchase.
"Rob was fantastic!"
My wife and visited four dealerships on March 15th and each of them, we did not get the deal or service we wanted. We also had our 4 month old baby with us at the time. As we were driving by Heritage she suggested we stop and take a look. As we got the baby out of the car, Rob met us in the parking lot not with a sales pitch but with general conversation. After going over our budget with Rob, he was able to get us into a beautiful vehicle that fit our budget and family needs. He worked very hard for our business but seemed to make it a point not to try to sell anything but simply inform us of our options. I really appreciated his approach and style. We both felt comfortable throughout the entire process. It is hard to believe he is as good as what he does only being in the industry for such a short time. I will be referring my family and friends to Heritage and Rob Ploof! Well done by all involved; we greatly appreciate it!
After leasing a Toyota Tacoma, we brought in our 2003 Matrix to see what we could do. Rob worked overtime to help us find something that fit our budget. We didn't think we could get another car. But Rob worked a miracle for us. Now I am driving a 2016 Scion iM! I can't imagine anyone working harder than Rob and we are so delighted. We both have safe cars that won't be surprising us with unexpected repairs every month. Thanks to you again, Rob. We couldn't be happier!!
Kathy and Michael Larkin
We worked with Rob Ploof to get a Toyota Tacoma. My husband has wanted a Tacoma for years and we never could make it work. Rob made it work! He is excellent and worked diligently to make everything work! He helped in every way possible and we very much appreciate his efforts and enjoyed working with him very much.
Michael and Kathy Larkin.
"Top in Class and service"
- Jason and Shawn
Wonderful buying experience! Low pressure atmosphere, professional and excellent customer service. Rob Ploof and Megan Terry are simply awesome. We walked away feeling comfortable about our decision and knew we were working with a dealership who stands behind their product. Highly recommend!
I used this dealership when I bought my first car and then went to a different dealer. After a pretty poor experience, I returned to this dealership for help in my next vehicle lease. Rob was hands down the kindest, most informed, available/responsive salesperson my fiancé or I have ever worked with. He explained everything so clearly and walked us through many car options, wasn't pushy or aggressive, and helped us get the perfect car. If I could give more stars to Rob, I would. I wasn't as big of a fan of the finance guy, but that was only like 10 minutes. I think we are officially Heritage lifers!
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