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Rob Ploof
Rob Ploof at Heritage Toyota

Rob Ploof | Page 20

Sales Representative

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

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5.0
350 Reviews

I have been in the business for 8 years, all with Heritage Toyota. Every year I have had the privilege of being recognized by Toyotas National Sales Society for Superior Sales performance. I firmly believe the customer should have a seamless, transparent shopping experience with no pressure. My customers always have full control of the process from start to finish. Away from the dealership I'm a father of 3 girls and a Certified Foster Parent. We have been very fortunate to adopt 2 of our 3 girls through the program. My passions consist of cheering my older girls on from the sidelines of soccer fields or the gymnastics arena. When the time permits (and with my wife's permission), you can find me on the golf course or on the mountain as well.

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5.0

350 Reviews

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350 Reviews of Rob Ploof

June 10, 2023

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Employee Rating

Joe, our salesperson, listened to what we were looking for and diligently searched for a car that met our needs when there wasn’t something on the lot. The entire process of buying a car at Heritage was More

by MSilver
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joe Agresti

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Jun 19, 2023

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Joe and our team to shop for your new Toyota, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 06, 2023

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I purchased a used truck site unseen. Because I was in California, James was my eyes. He looked over the truck for me in detail, sent detailed photos and videos of the truck, truck option More

by Rod2131
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Boyd

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Jun 06, 2023

Heritage Toyota responded

Rod, Thank you for taking the time to share your feedback, and for choosing Heritage Toyota! We are so glad to hear that you enjoyed working with James to shop for your new Toyota, and that he was able to help make your cross-country purchase process a smooth one. While we are sorry that we won't see you for your regular maintenance, please feel free to let us know if you have any questions in the future, Safe travels back home, and enjoy your new Toyota!

June 06, 2023

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Jason was recommended to us and was great to work with. Very communicative and understanding. More

by Sienna buyer
Recommend Dealer
Yes

Other Employees Tagged: Jason Dillon

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Jun 06, 2023

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jason, and that he and our team were able to make shopping for your new Sienna a smooth and stress-free experience. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 24, 2023

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It was wonderful and professional from walking through the door, meeting Joe, purchasing my car, finalizing with Rob! More

by evie.a.trono
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joe Agresti

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May 25, 2023

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for your kind words for our team! We are so glad to hear that you enjoyed working with Joe and Rob to shop for your new Toyota, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 02, 2023

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Employee Rating

The car arrived much sooner then expected but we figured it out and got it. Great people and team More

by skysthelimat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Messenger

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May 05, 2023

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Matt and our team to shop for your new Toyota, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 02, 2023

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I have had Toyota trucks for a number years, but have not had any experience with Heritage Toyota. Burying a truck from Heritage was a great experience. Seth Giffin, the salesman that sold me the Tacoma, was More

by robjn
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Seth Giffin

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May 05, 2023

Heritage Toyota responded

Thank you for taking the time to share your feedback, and welcome to the H-Team family! We are pleased to hear that you enjoyed working with Seth to shop for your new Tacoma, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 28, 2023

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When I first walked into Heritage Toyota, I was greeted by Frankie who was friendly, enthusiastic and a good listener. I put him through his paces by test driving 3-4 used cars to find a vehicle that suit More

by jmbrad
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

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May 05, 2023

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie to shop for your new Toyota, and that he was able to help navigate the process and find the perfect fit for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 24, 2023

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Employee Rating

Professional, courteous, efficient, and a well coordinated team effort! A genuine, feel that the customers best interest is there a priority and genuine concern! Is More

by Grateful
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Spinner

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Apr 25, 2023

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Chuck and our team to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 14, 2023

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Employee Rating

Frankie never once made us feel pressured to buy the car or anything extra. He made sure everything went smoothly. More

by Sburlington6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

Print
Apr 17, 2023

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 08, 2023

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Employee Rating

Always available, friendly, and efficient. Service is tops and the follow up on service with new vehicles is a plus. I have purchased 5 Toyotas from this dealer. Highly recommended. More

by margaretmathauer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Messenger

Print
Apr 10, 2023

Heritage Toyota responded

Margaret, Thank you for taking the time to share your feedback, and for making Heritage Toyota your dealership of choice! We are so glad to hear that you enjoyed working with Matt and our team to shop for Toyota #5, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

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