Rob Ploof
Rob Ploof at Heritage Toyota

Rob Ploof | Page 23

Sales Representative

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

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5.0
342 Reviews

I have been in the business for 8 years, all with Heritage Toyota. Every year I have had the privilege of being recognized by Toyotas National Sales Society for Superior Sales performance. I firmly believe the customer should have a seamless, transparent shopping experience with no pressure. My customers always have full control of the process from start to finish. Away from the dealership I'm a father of 3 girls and a Certified Foster Parent. We have been very fortunate to adopt 2 of our 3 girls through the program. My passions consist of cheering my older girls on from the sidelines of soccer fields or the gymnastics arena. When the time permits (and with my wife's permission), you can find me on the golf course or on the mountain as well.

Employee Video

5.0

342 Reviews

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342 Reviews of Rob Ploof

September 18, 2022

Dealership Rating
Employee Rating

The sales professional and finance expert made the process easy and efficient. We're happy with our second Toyota vehicle from Heritage. More

by BrianTurbideTherapy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Burke

Sep 19, 2022

Heritage Toyota responded

Brian, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and our team to shop for your new Toyota, and that they were able to make taking home your newest Toyota a smooth and stress-free experience. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

September 15, 2022

Dealership Rating
Employee Rating

Very pleasant helpful not pushy clean building treated me well willing to work with me to get what I wanted More

by Kathygebo6
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Ellis

Sep 19, 2022

Heritage Toyota responded

Kathy, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jim and our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 30, 2022

Dealership Rating
Employee Rating

This was a much smoother process than I had anticipated! The communication at Heritage was excellent! More

by StephanPaul10
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Burke

Aug 31, 2022

Heritage Toyota responded

Stephan, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and Rob to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 25, 2022

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Employee Rating

Derek was amazing to work with. This was my second vehicle purchase with him. He makes the process very easy and is extremely knowledgeable. He takes the time to make sure you are g More

by Carol
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Blood, Travis Green

Aug 26, 2022

Heritage Toyota responded

Carol, Thank you for taking the time to share your feedback, and for making Heritage Toyota your dealership of choice! We are so glad to hear that you have continued to enjoy working with Derek, and that shopping for your newest Toyota was once again a smooth and enjoyable experience. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

August 14, 2022

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Employee Rating

Excellent experience with Jason Dillon throughout the entire buying process. ⭐️⭐️⭐️⭐️⭐️ I highly recommend working with him when looking for your next ride. More

by Kariswierz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Dillon

Aug 15, 2022

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jason to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 07, 2022

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Employee Rating

This was the first time I've purchased from Jason and Heritage after 6 long years of not going Toyota :) It was super easy... he was very communicative while waiting for the vehicle to arrive and then t More

by beccacolchester
Recommend Dealer
Yes

Other Employees Tagged: Jason Dillon

Aug 08, 2022

Heritage Toyota responded

Becca, Thank you for taking the time to share your feedback, and welcome back to the Toyota family! We are so glad to hear that you enjoyed working with Jason to shop for your new vehicle, and that he and Rob were able to make sure everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 04, 2022

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Employee Rating

I have known Jason on a personal level for quite some time but want to say how professional and respectful and knowledgeable he was. We had a little "bump in the road" with my previous lease getting in More

by susan.perrier
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Dillon

Aug 05, 2022

Heritage Toyota responded

Susan, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jason and our team to transition to your new Toyota, and that despite the bump in the road along the way, everything went smoothly for you! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

July 29, 2022

Dealership Rating
Employee Rating

The team was great, very helpful and friendly. Made the process easy and quicker than expected! Would definitely recommend this dealership to someone. More

by Gus4ever
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Heritage Auto, Jason Dillon, Rob was in finance

Jul 29, 2022

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jason and our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 19, 2022

Dealership Rating
Employee Rating

Derek was awesome! He jumped into my sales venture head first and was eager to help answer questions or concerns I had. Super friendly and down to earth! More

by Ahm200
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2022

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Derek to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

Jul 21, 2022

Heritage Toyota responded

Good afternoon, Thank you for taking the time to share your feedback from working with our staff. We truly appreciate it. I wanted to touch base with you regarding the employee tagged in your review, Bill Burke. He wondered if you may have mistakenly tagged him, and if it all possible, you might consider removing the tag. As you might imagine, DealerRater reviews, and their accuracy are of great importance to our team, and potential mistaken tags often negatively affect that. Thank you for your kind consideration. Please feel free to let me know if you have any questions, Ross Mickel Heritage Toyota DealerRater Administrator

May 30, 2022

Dealership Rating
Employee Rating

Beautiful building very comfortable. We went to see a salesman friend. He was honest and said he couldn’t help us. Then got us in touch with another salesman in the dealership that could More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Donahue , Turner Ede works next door at Ford

May 31, 2022

Heritage Toyota responded

Mike, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with our team, and that they were able to help find the perfect new Toyota to fit your needs! We look forward to seeing you again when it's time for your first scheduled maintenance visit, Until then, safe travels!

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