Rob Ploof
Rob Ploof at Heritage Toyota

Rob Ploof | Page 29

Sales Representative

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

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5.0
350 Reviews

I have been in the business for 8 years, all with Heritage Toyota. Every year I have had the privilege of being recognized by Toyotas National Sales Society for Superior Sales performance. I firmly believe the customer should have a seamless, transparent shopping experience with no pressure. My customers always have full control of the process from start to finish. Away from the dealership I'm a father of 3 girls and a Certified Foster Parent. We have been very fortunate to adopt 2 of our 3 girls through the program. My passions consist of cheering my older girls on from the sidelines of soccer fields or the gymnastics arena. When the time permits (and with my wife's permission), you can find me on the golf course or on the mountain as well.

Employee Video

5.0

350 Reviews

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350 Reviews of Rob Ploof

August 13, 2019

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Employee Rating

It was a very good experience! Rob made the car buying process extremely easy. He is down to earth, extremely knowdlegable about vehicles, and understanding. He listened to what I w More

by Melshane25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Donahue , Travis Green

Aug 28, 2019

Heritage Toyota responded

Thank you for posting! It's wonderful that you had such a positive experience working with Rob and the rest of the team. We appreciate your business! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

June 17, 2019

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Employee Rating

Rob and Toyota were so great Rob was so wonderful and helpful through the process. He was patient as I took my time deciding whether or not I wanted to move forward with the new c More

by HayleyVT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Donahue

Jul 03, 2019

Heritage Toyota responded

Hayley, Thank you for your kind words about Rob and Christine! It's very nice to learn that they provided such an excellent purchasing experience. Enjoy your new car! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

June 01, 2019

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No hassle, very pleasant experience I was welcomed immediately upon entering the building, offered water or coffee, and invited to sit down. I knew what I wanted to look at and test driv More

by Highlandergirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Donahue

Jun 03, 2019

Heritage Toyota responded

Thank you for your detailed review! It's wonderful that Rob made sure you had such a nice experience. We appreciate you posting. #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

January 25, 2019

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Employee Rating

Rob Ploof is a superstar sales man! This was by far the best, hassle free car buying experience of my life! Love the new car! Thank you rob for making it such an easy process More

by PattiB143
Recommend Dealer
Yes

January 23, 2019

Dealership Rating
Employee Rating

Wonderful service Taylor was wonderful to deal with very personable and explained our service and what was found during our service made sure we didn't have any questio More

by Cwo247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Taylor Josephson

Feb 12, 2019

Heritage Toyota responded

We appreciate you taking the time to post a review. It's fantastic that Taylor and the rest of the service team provided an excellent experience. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 04, 2019

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Employee Rating

people you can trust This is the second used 4Runner I have bought from Ron Ploof. I ha no trouble with either car. I will comeback for another 4Runner when this one wears More

by KOKINISLINDA5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 01, 2018

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Employee Rating

My new Pruis Rob Ploof was amazing to work with and was honest. I would use him again. Also Travis told me about something called Gap Insurance that I thought was More

by Buw*t25-
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Travis Green

Nov 01, 2018

Heritage Toyota responded

It's wonderful that you had a positive experience working with Rob and Travis! Thank you for posting. We appreciate your business! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

October 26, 2018

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Employee Rating

Thanks Rob Ploof. Rob is very polite and helped a lot in the car transaction. I would highly recommend Rob, he is very responsive and NOT PUSHY at all. Thanks, Rob P More

by sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2018

Heritage Toyota responded

Sue, Thank you for posting! It's wonderful that Rob was so helpful. We appreciate your business. #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

October 20, 2018

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Employee Rating

Thanks Rob Just everything done right..Thank you Rob, I appreciate all you did for us, dealing with our trade in and all the different vehicles you allowed us to More

by KS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Lash

Oct 22, 2018

Heritage Toyota responded

It's fantastic that you had such a positive experience working with Rob! We appreciate you posting. Thank you for choosing Heritage Toyota! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

October 08, 2018

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Employee Rating

Consistently excellent! Rob is wonderful. Truly thinks about what we need and only shows us that. No pressure sales and very honest about what he thinks. We’ve now bought 4 c More

by BurlingtonKate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack Roberts

Oct 09, 2018

Heritage Toyota responded

Kate, That is wonderful to hear! Thank you for your kind words about Rob. We appreciate your business. #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

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