Rob Ploof
Rob Ploof at Heritage Toyota

Rob Ploof | Page 28

Sales Representative

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

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5.0
346 Reviews

I have been in the business for 8 years, all with Heritage Toyota. Every year I have had the privilege of being recognized by Toyotas National Sales Society for Superior Sales performance. I firmly believe the customer should have a seamless, transparent shopping experience with no pressure. My customers always have full control of the process from start to finish. Away from the dealership I'm a father of 3 girls and a Certified Foster Parent. We have been very fortunate to adopt 2 of our 3 girls through the program. My passions consist of cheering my older girls on from the sidelines of soccer fields or the gymnastics arena. When the time permits (and with my wife's permission), you can find me on the golf course or on the mountain as well.

Employee Video

5.0

346 Reviews

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346 Reviews of Rob Ploof

November 12, 2019

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Employee Rating

Everyone is knowledgeable and friendly . Have had good experiences with Toyota . Rob and Christine are the only two I have dealt with twice. Thank you for your help More

by loriostrout
Recommend Dealer
Yes

Other Employees Tagged: Christine Donahue

Dec 11, 2019

Heritage Toyota responded

It's great to learn that you received excellent service from Rob, Christine and the rest of the team. Thank you for posting! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 26, 2019

Dealership Rating
Employee Rating

I'll make the drive from Montpelier every time. This is my third vehicle from Heritage. Initially, I was in contact with Billy Burke at their website. He was cordial and very helpful. He gathered More

by theo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Burke , Travis Green

Oct 30, 2019

Heritage Toyota responded

Theo, We appreciate your kind words about Billy, Rob and Travis! It's wonderful that they provided such a stellar purchasing experience. Thank you for continuing to choose Heritage Toyota. Enjoy your new Rav4! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

October 16, 2019

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Employee Rating

Purchase Leasing a car. Rob was excellent and very helpful. I would recommend to friends looking for a vehicle to visit Rob. I will go see Rob when I am lookin More

by Rav4
Recommend Dealer
Yes
Oct 24, 2019

Heritage Toyota responded

Glad to learn that you enjoyed working with Rob! We appreciate you posting. Thank you for choosing Heritage Toyota! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

October 08, 2019

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Employee Rating

The absolute best car buying experience I’ve ever had. Rob was amazing. They were transparent and efficient with all of the details. I will continue to be a customer if Heritage Toyota! More

by Tim
Recommend Dealer
Yes

Other Employees Tagged: Ed Larkin

Oct 23, 2019

Heritage Toyota responded

Tim, That's fantastic! Glad you enjoyed working with Rob. We appreciate you posting! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

September 21, 2019

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Employee Rating

Upgraded my Tundra to the Pro! Everyone made upgrading easy! Was happy to do business on the first new truck and was taken care of well on the second. I’ll be back! Thanks guys. Lov More

by HARTT85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Conor McQuade, Christine Donahue , Angus Gunn, Everyone I worked with was awesome!

Sep 25, 2019

Heritage Toyota responded

Glad you enjoyed working with our team! We appreciate you taking the time to post a review. Thank you for choosing Heritage Toyota! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

September 03, 2019

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Employee Rating

Great dealership This is my third lease with Heritage and every time they have gone above and beyond to get me into the vehicle I want for the price I want, without sp More

by aclaflin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angus Gunn, Nick McCarthy

Sep 04, 2019

Heritage Toyota responded

Thank you for taking the time to post! It's very nice to learn that you have had such positive experiences with us. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 13, 2019

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Employee Rating

It was a very good experience! Rob made the car buying process extremely easy. He is down to earth, extremely knowdlegable about vehicles, and understanding. He listened to what I w More

by Melshane25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Donahue , Travis Green

Aug 28, 2019

Heritage Toyota responded

Thank you for posting! It's wonderful that you had such a positive experience working with Rob and the rest of the team. We appreciate your business! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

June 17, 2019

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Employee Rating

Rob and Toyota were so great Rob was so wonderful and helpful through the process. He was patient as I took my time deciding whether or not I wanted to move forward with the new c More

by HayleyVT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Donahue

Jul 03, 2019

Heritage Toyota responded

Hayley, Thank you for your kind words about Rob and Christine! It's very nice to learn that they provided such an excellent purchasing experience. Enjoy your new car! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

June 01, 2019

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Employee Rating

No hassle, very pleasant experience I was welcomed immediately upon entering the building, offered water or coffee, and invited to sit down. I knew what I wanted to look at and test driv More

by Highlandergirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Donahue

Jun 03, 2019

Heritage Toyota responded

Thank you for your detailed review! It's wonderful that Rob made sure you had such a nice experience. We appreciate you posting. #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

January 25, 2019

Dealership Rating
Employee Rating

Rob Ploof is a superstar sales man! This was by far the best, hassle free car buying experience of my life! Love the new car! Thank you rob for making it such an easy process More

by PattiB143
Recommend Dealer
Yes
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