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Rob Ploof
348 Reviews
I have been in the business for 8 years, all with Heritage Toyota. Every year I have had the privilege of being recognized by Toyotas National Sales Society for Superior Sales performance. I firmly believe the customer should have a seamless, transparent shopping experience with no pressure. My customers always have full control of the process from start to finish. Away from the dealership I'm a father of 3 girls and a Certified Foster Parent. We have been very fortunate to adopt 2 of our 3 girls through the program. My passions consist of cheering my older girls on from the sidelines of soccer fields or the gymnastics arena. When the time permits (and with my wife's permission), you can find me on the golf course or on the mountain as well.
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348 Reviews
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348 Reviews of Rob Ploof
December 11, 2019
Excellent service. I was greeted promptly and felt like my needs were listened to. Was able to get upfront honest answers to my questions and was able to get into the vehicle I wanted! Great experience! my needs were listened to. Was able to get upfront honest answers to my questions and was able to get into the vehicle I wanted! Great experience! More
by Msnaef
Other Employees Tagged: Angus Gunn
November 17, 2019
Liz was great! She was understanding about the safety and price I wanted! I would definitely recommend her to friends and family. Also Connor made my deal happen that I expected and Christine was great and p price I wanted! I would definitely recommend her to friends and family. Also Connor made my deal happen that I expected and Christine was great and patient with my baby, as he was there for closing. More
by linzcary
Other Employees Tagged: Conor McQuade, Christine Donahue , Elizabeth Bockus
November 12, 2019
Everyone is knowledgeable and friendly . Have had good experiences with Toyota . Rob and Christine are the only two I have dealt with twice. Thank you for your help experiences with Toyota . Rob and Christine are the only two I have dealt with twice. Thank you for your help More
by loriostrout
Other Employees Tagged: Christine Donahue
October 26, 2019
I'll make the drive from Montpelier every time. This is my third vehicle from Heritage. Initially, I was in contact with Billy Burke at their website. He was cordial and very helpful. He gathered This is my third vehicle from Heritage. Initially, I was in contact with Billy Burke at their website. He was cordial and very helpful. He gathered all the necessary information for me; and, set me up with Rob Ploof who called me; and, we had a nice talk. He arranged for a test drive: it was a no hassle/no push kind of experience. That's the way it's been in prior purchases/leases that I've had at Heritage; and, I expected nothing less. I'm convinced they understand that the customer is in 'the driver seat'. Rob was there to guide me through all the twists and turns of auto purchasing/leasing. And, when I left with a new RAV4, I felt there was no way I could've done any better anyplace else. Rob is excellent at his business, his knowledge is expansive, and he's just a nice fellow. I highly recommend Rob in sales and Travis in financing. Look these fellows up; and, relax. They'll work very hard for you. No pressures. No problems. No headaches. More
by theo
Other Employees Tagged: Billy Burke , Travis Green
October 16, 2019
Purchase Leasing a car. Rob was excellent and very helpful. I would recommend to friends looking for a vehicle to visit Rob. I will go see Rob when I am lookin Leasing a car. Rob was excellent and very helpful. I would recommend to friends looking for a vehicle to visit Rob. I will go see Rob when I am looking for my next car in three years. More
by Rav4
October 08, 2019
The absolute best car buying experience I’ve ever had. Rob was amazing. They were transparent and efficient with all of the details. I will continue to be a customer if Heritage Toyota! Rob was amazing. They were transparent and efficient with all of the details. I will continue to be a customer if Heritage Toyota! More
by Tim
Other Employees Tagged: Ed Larkin
September 21, 2019
Upgraded my Tundra to the Pro! Everyone made upgrading easy! Was happy to do business on the first new truck and was taken care of well on the second. I’ll be back! Thanks guys. Lov Everyone made upgrading easy! Was happy to do business on the first new truck and was taken care of well on the second. I’ll be back! Thanks guys. Love the products and people. More
by HARTT85
Other Employees Tagged: Conor McQuade, Christine Donahue , Angus Gunn, Everyone I worked with was awesome!
September 03, 2019
Great dealership This is my third lease with Heritage and every time they have gone above and beyond to get me into the vehicle I want for the price I want, without sp This is my third lease with Heritage and every time they have gone above and beyond to get me into the vehicle I want for the price I want, without spending all day at the dealership. More
by aclaflin
Other Employees Tagged: Angus Gunn, Nick McCarthy
August 13, 2019
It was a very good experience! Rob made the car buying process extremely easy. He is down to earth, extremely knowdlegable about vehicles, and understanding. He listened to what I w Rob made the car buying process extremely easy. He is down to earth, extremely knowdlegable about vehicles, and understanding. He listened to what I wanted and needed. He was professional. He has a great personality that makes the car buying process not stressful and actually fun!!! Everyone at the dealership was nice to work with. More
by Melshane25
Other Employees Tagged: Christine Donahue , Travis Green
June 17, 2019
Rob and Toyota were so great Rob was so wonderful and helpful through the process. He was patient as I took my time deciding whether or not I wanted to move forward with the new c Rob was so wonderful and helpful through the process. He was patient as I took my time deciding whether or not I wanted to move forward with the new car. When it came time to move forward, Rob was honest and kind and respectful. I could not recommend him- or Toyota- more. During the finance process, Christine was warm, clear and patient as we went through all the paperwork. They made the process- dare I say it- enjoyable! More
by HayleyVT
Other Employees Tagged: Christine Donahue
