Rob Robb
Rob Robb at Bocker Auto Group

Rob Robb | Page 4

Service Manager

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

Contact Me
4.6
37 Reviews

Love helping others, from opening a door, helping someone understand features in their vehicles to making sure "Mom" feels comfortable here at our store. Growing up I had interest in taking apart electronics and small engines which grew into working on vehicles. Started at Bockers as a technician, turned master technician to team leader to Service Manager. Making you smile makes my day better!

Dealership Experience

29 yrs, 7 mos

Industry Experience

32 yrs, 7 mos

Specialties & Trainings

Customer Service

GM warranty

4.6

37 Reviews

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37 Reviews of Rob Robb

July 09, 2018

Dealership Rating
Employee Rating

Professional, polite, and fast service...5 stars! Another great experience at the Bocker group...what can I say, each and every time they do an excellent job and on time everytime...Thanks Bocker for More

by madmetzger
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: April Fyock , Rich, in quicklube

Jul 09, 2018

Bocker Auto Group responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Bocker Chevrolet Buick GMC Team

July 03, 2018

Dealership Rating
Employee Rating

Dean Obert best salesman ever Dean Obert goes above and beyond to make sure you are 110% satisfied. We have never had any issues with with any of their other service. The entire More

by sheila.erb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Dean Obert, Wayne McCarthy , Danny Busch

Jul 06, 2018

Bocker Auto Group responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Dean and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Bocker Chevrolet Buick GMC Team

June 11, 2018

Dealership Rating
Employee Rating

Clean & fast service Love it that no appointment is needed for oil changes! Friendly service techs and great clean waiting area with tv, newspapers, and magazines. Thank y More

by rodnan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Brad Leverton , Denny Rackow

Jun 12, 2018

Bocker Auto Group responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, The Bocker Auto Group

June 07, 2018

Dealership Rating
Employee Rating

Great vehicle buying experience from start through delivery. Ben Marten and the rest of the Bocker Staff did a great job for Stone Mill Construction. I would recommend them to anyone looking for a new or used ve More

by Stonemillbuilds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Gary Shorter, Brad Leverton , Mike Haffele, Chuck Hays, Ben Marten

Jun 12, 2018

Bocker Auto Group responded

Thank you for writing about your visit with us, and congratulations on your new truck! Ben is an asset to Bocker Auto Group, and it is great to hear he impressed you by delivering our trademark service. Thank you for your recommendations. Best, The Bocker Auto Group

May 04, 2018

Dealership Rating
Employee Rating

Painless My experience was painless everyone was professional I highly recommend come on down see what I went through you enjoy it it was quick but not rushed More

by Carol Reineke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Bowser , Mike Haffele, Chuck Hays

April 23, 2018

Dealership Rating
Employee Rating

satisfied great sales and service dept would recommend to others which i have sent two other people for prices, the best service is when work has to be done on More

by tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 16, 2018

Dealership Rating
Employee Rating

CadillacCT6 I purchased a 2018 Cadillac CT6 in October 2017. Brandon Busker was our salesman. This is second Cadillac I have purchased from Brandon. He is the More

by Pargolfer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Brandon Busker, April Fyock, Brad Leverton, Wayne McCarthy , Mike Haffele, Chuck Hays, Rich Wallace

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