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Rob Robb
34 Reviews
Love helping others, from opening a door, helping someone understand features in their vehicles to making sure "Mom" feels comfortable here at our store. Growing up I had interest in taking apart electronics and small engines which grew into working on vehicles. Started at Bockers as a technician, turned master technician to team leader to Service Manager. Making you smile makes my day better!
Read moreDealership Experience
29 yrs, 5 mos
Industry Experience
32 yrs, 5 mos
Specialties & Trainings
Customer Service
GM warranty
34 Reviews
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34 Reviews of Rob Robb
November 22, 2018
Recall on steering module Great customer service. After dropping off my truck for the necessary repairs, I was taken to my job. When the truck was finished, it was brought ba Great customer service. After dropping off my truck for the necessary repairs, I was taken to my job. When the truck was finished, it was brought back to me. More
by G.TRUCKENMILLER
Verified CustomerOther Employees Tagged: April Fyock
November 19, 2018
Good they have always been They have always been fair, friendly and honest with me and my wife when buying our car and servicing our car. Would recommend them anytime. They have always been fair, friendly and honest with me and my wife when buying our car and servicing our car. Would recommend them anytime. More
by rhughes6
November 05, 2018
We DID IT!!!! We leased the Terrain!!!! It was awesome from start to finish. Even though the 2019 Terrain was a loaner, that I was initially terrified to drive, it became like a member of th It was awesome from start to finish. Even though the 2019 Terrain was a loaner, that I was initially terrified to drive, it became like a member of the family. I told them they were going to have to pry it from my cold dead hands, so...Brandon made it happen. On Halloween, we leased the car. We have never leased a car before. Brandon made it painless. Everyone was brilliant, from Brandon to Financial manager, to the Service Department. Would recommend them, BIGTIME! More
by cook1097
Other Employees Tagged: Heather Lampros, Brandon Busker, April Fyock, Brad Leverton, Wayne McCarthy , Danny Busch, Caitlyn Flanagan, Mike Haffele, Kyle Sieffert, Aaron Krogull and EVERYONE I missed
October 30, 2018
Goosd people to deal with. They know their jobs. I have delt with Bocker before and have always been very satisfied. They always have what I have been looking or they will find what I want. I have delt with Bocker before and have always been very satisfied. They always have what I have been looking or they will find what I want. More
by john.goldhagen
Other Employees Tagged: Delbert Bunker, Brandon Busker, Gary Shorter, April Fyock, Brad Leverton, Wayne McCarthy , Caitlyn Flanagan, Mike Haffele, Chuck Hays
August 20, 2018
Service This was my second free oil change & tire rotation after buying my new Impala. They always do an excellent job. I needed a car wash as I had road ta This was my second free oil change & tire rotation after buying my new Impala. They always do an excellent job. I needed a car wash as I had road tar on the car which I cannot get off. Jill mad sure I was able to get the car washed & not have to wait for hours. Your entire service crew is excellent! More
by cmleider
Other Employees Tagged: Dean Obert, Brad Leverton , Jill
August 20, 2018
new car purchase I had been searching for a vehicle that I wanted, I found one but it was not within my range for travel for buying. I talked to The Bocker folks told I had been searching for a vehicle that I wanted, I found one but it was not within my range for travel for buying. I talked to The Bocker folks told them what I wanted the price that I had found. They found the one I wanted and met the price I needed. They also helped secure a lower interest rate on the loan. I thought this was also great. I am quit happy with the treatment I received and will be returning for future purchases and service. Thank you Bockers More
by mpdomini
Other Employees Tagged: Dean Obert , Mike Haffele, Chuck Hays
July 17, 2018
Perfect ....everything done timely, reasonably priced, quality work, friendly knowledgeable staff. Kept informed. Great place to wait. Everyone looking out fo ....everything done timely, reasonably priced, quality work, friendly knowledgeable staff. Kept informed. Great place to wait. Everyone looking out for your comfort. Recommend to everyone. More
by Denali pjc111
Other Employees Tagged: Delbert Bunker, Gary Shorter
July 09, 2018
Professional, polite, and fast service...5 stars! Another great experience at the Bocker group...what can I say, each and every time they do an excellent job and on time everytime...Thanks Bocker for Another great experience at the Bocker group...what can I say, each and every time they do an excellent job and on time everytime...Thanks Bocker for being a full service dealership one can enjoy in northern Illinois. More
by madmetzger
Other Employees Tagged: April Fyock , Rich, in quicklube
July 03, 2018
Dean Obert best salesman ever Dean Obert goes above and beyond to make sure you are 110% satisfied. We have never had any issues with with any of their other service. The entire Dean Obert goes above and beyond to make sure you are 110% satisfied. We have never had any issues with with any of their other service. The entire staff is friendly and there to please More
by sheila.erb
Other Employees Tagged: Delbert Bunker, Dean Obert, Wayne McCarthy , Danny Busch
June 11, 2018
Clean & fast service Love it that no appointment is needed for oil changes! Friendly service techs and great clean waiting area with tv, newspapers, and magazines. Thank y Love it that no appointment is needed for oil changes! Friendly service techs and great clean waiting area with tv, newspapers, and magazines. Thank you. More
by rodnan
Other Employees Tagged: Delbert Bunker, Brad Leverton , Denny Rackow
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