Rob Sylvia | Page 2

More than a dealer it’s a help you, be there for you kind of place that gives you a sense of security that is priceless.Rob Sylvia was fantastic and has been there for every question with a helpful hand and of place that gives you a sense of security that is priceless.Rob Sylvia was fantastic and has been there for every question with a helpful hand and big smile every time!! More

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My experience with the team of salespeople at Jannell Ford car dealership in Hanover, has FAR EXCEEDED all of my expectations! They were the most professional, polite and patient team of sales persons, Ford car dealership in Hanover, has FAR EXCEEDED all of my expectations! They were the most professional, polite and patient team of sales persons, I have ever had to deal with. They went the extra mile to accommodate all of my needs, making me feel extremely comfortable and a valued customer as well. I can’t say enough good things about how well they treated me, especially after having to deal with another dealership that was pushy, condescending and not interested in your business if you were not pursuing the vehicle they tried to force you into purchasing. Without question, the sales team at Jannell Ford car dealership treats its customers with so much respect and professionalism that you can’t help but leave feeling positive and good about the people on their staff and the excellent service they provide. Two thumbs up for the whole team at Jannell Ford in Hanover, Massachusetts !!! More

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My experience has been a positive one from start of discussions from the start of the 3 year lease and the final disposition of the vehicle. They are always prompt to respond to any question. In partic discussions from the start of the 3 year lease and the final disposition of the vehicle. They are always prompt to respond to any question. In particular, I recommend Rob in sales to any prospective buyer or lessee More

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I'll start off with I have purchased or referred 8 cars in 8 years with Jannell. Eddie Clark in sales has been an absolute dream to work with! His attention to detail, understanding my needs and making t in 8 years with Jannell. Eddie Clark in sales has been an absolute dream to work with! His attention to detail, understanding my needs and making the entire purchase process as easy as possible. For service, Shawn Hillegass has consistently gone above and beyond to ensure my vehicles are serviced, safe and stands behind his departments work! I will never go anywhere else! Thank you Jannell!!! More

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We were very happy with our entire experience at Jannell Ford! From a friendly salesperson in Rob who was able to work with us and our needs, to the family-owned nature of the dealership, we will recommend Ford! From a friendly salesperson in Rob who was able to work with us and our needs, to the family-owned nature of the dealership, we will recommend them to any friend of ours looking for a vehicle. More

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I went in on 4-15-22 just to look. I found a 2019 Ford Edge anf fell in love. My experience with Rob Sylvia, Eddie Clark & Billy Hoyle was amazing. On 4-16-22 I left the Lot with my I found a 2019 Ford Edge anf fell in love. My experience with Rob Sylvia, Eddie Clark & Billy Hoyle was amazing. On 4-16-22 I left the Lot with my new vehicle. They were so amazing to me and beyond helpful. I felt like I was treated like an old friend. I would recommend anyone looking for a new vehicle go here. I recently went through a terrible divorce after 30 years. My X did a number on my credit. I gave them a copy of my divorce decree and with that I was approved for a loan. Thank you again for a great experience. More

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This was my first time purchasing from Jannell and it wont be my last. I live over an hour away and it was completely worth the drive to do business with them. I had my heart set on the 2021 Bronco Sport wont be my last. I live over an hour away and it was completely worth the drive to do business with them. I had my heart set on the 2021 Bronco Sport, which has been nearly impossible to find on a lot. I knew I was in the right place when I was greeted by the adorable furball Lola! Rob Sylvia in sales was hands down AWESOME! He was able to juggle multiple customers while still making me feel completely taken care of. He made my trade in of my Focus and purchase of the Bronco Sport seamless and fast. He even made sure I was able to pick it up the next morning, on a Saturday too boot. Wilfredo in finance was also spectacular. Both gentlemen were down to earth and made the experience fun and enjoyable. It was like speaking to people I had known for forever. Jannell has a rockstar team who knows what they are doing and it shows. 10/10 will shop here again because of these guys! More

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Harry was fantastic. He didn’t chase me around the lot when I was browsing for a vehicle which can be extremely annoying. He told me to take my time looking around and if I had any questions, to let him k when I was browsing for a vehicle which can be extremely annoying. He told me to take my time looking around and if I had any questions, to let him know. Very very professional and efficient. Jannell is lucky to have him. Keep up the good work both Harry and Jannell Ford! I’ll definitely recommend the location for people in the market. -Tommy Spillane More

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These guys were amazing - they took the high pressure out of the truck buying experience. Rob and Eddie were awesome - willing to go the extra mile and work with you even after the deal was done. This dealer of the truck buying experience. Rob and Eddie were awesome - willing to go the extra mile and work with you even after the deal was done. This dealership is very laid back and creates a relaxed atmosphere. Also wanted to give a shout out to Bill in finance - he was very helpful with warranty options. Overall these guys deserve 10 stars!!!!!! More

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Rob Silva was excellent, prompt, and more the willing to answer any questions. I recommend him to anyone looking for a new or used vehicle. We have found our new ford salesmen. answer any questions. I recommend him to anyone looking for a new or used vehicle. We have found our new ford salesmen. More

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