Robb Banks | Page 12

The sales and service staff are great. They make buying a lu They had 4 cars ready for me to test before I arrived. Very attentive to my driving needs and wish list. The staff is very friendly and kind. Very pro They had 4 cars ready for me to test before I arrived. Very attentive to my driving needs and wish list. The staff is very friendly and kind. Very professional people from the receptionist to the service department. More

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Best car buying experience ever! Mercedes Benz of Owings Mills made buying a car a great experience! My salesman, Kyle was so helpful with everything. No pressure sales at its finest Mercedes Benz of Owings Mills made buying a car a great experience! My salesman, Kyle was so helpful with everything. No pressure sales at its finest. This was my second buying experience with Kyle and I highly recommend him and the dealership! More

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No 1 choice of Mercedes Benz Dealership I highly recommend Reza for buying any Mercedes. He is not only very knowledgeable and professional but provides you with the most personable experie I highly recommend Reza for buying any Mercedes. He is not only very knowledgeable and professional but provides you with the most personable experience. I am so pleased with my experience with Reza and will always seek for his service when it’s time to get another car. More

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Mercedes-Benz Owings Mills-Awesome Experience Kyle, Brett, Fran, Jason,and Robb were all amazing and got me a fantastic deal for the car of my dreams. I highly recommend the team to anyone. Kyle, Brett, Fran, Jason,and Robb were all amazing and got me a fantastic deal for the car of my dreams. I highly recommend the team to anyone. More

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CPO GL450 Bought a GL450 over the phone and the vehicle was exactly as described. Kyle and Robb were terrific to deal with and made it easy. They even arraig Bought a GL450 over the phone and the vehicle was exactly as described. Kyle and Robb were terrific to deal with and made it easy. They even arraigned shipping to my door at a terrific price. More

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Earned my business with flying colors! My experience began with contacting the dealership through Cargurs. I was contacted the very next morning by Robb Banks. He went out of his way to sen My experience began with contacting the dealership through Cargurs. I was contacted the very next morning by Robb Banks. He went out of his way to send me a video of the car to show me more details. This was so beneficial for us as we live over 3 hours South of their location. Robb spent so much time with me over the phone and answered all my questions. His salesman, Matt, was also a great help. Fran, the Finance Manager, was super efficient and a joy to work with. I highly recommend Robb and his team!! They were not only professional but also very respectful. Thanks, Robb!! More

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Thanks you Reza was very helpful in assisting us with this purchase. Don’t normally write.reviews but this guy was very helpful, courteous, and responsive to our Reza was very helpful in assisting us with this purchase. Don’t normally write.reviews but this guy was very helpful, courteous, and responsive to our requests. Had things ready to go! Thanks Reza!! Oh yeah Robb thank you as well. I do not give permission to use my screen name when displaying this response. More

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Outstanding!! I would like to take this opportunity to commend Mercedes-Benz of Ownings Mills and my sales professional for the outstanding service they afforded my I would like to take this opportunity to commend Mercedes-Benz of Ownings Mills and my sales professional for the outstanding service they afforded my wife Diana and in the lease of our new Mercedes Benz. Mr. Kyle Wieman made the process effortless on our part. He answered every question that we could even think of asking I have never experienced the ease of purchasing or leasing a vehicle in the manner that Mr. Wieman provided we were treated like VIP’s for a moment we thought that we were the only customers. I look forward to our next Mercedes Benz from Mr. Wieman, we will not only recommend Kyle but we will bring our friends by their hand to Kyle. We also want to commend Mr. Robb Banks who guided us every step of the way. Sincerely Edward & Diana Morris More

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The Best Experience From the moment we walked into this dealership, we were treated excellently by the entire staff. I had particular requirements for the car I wanted an From the moment we walked into this dealership, we were treated excellently by the entire staff. I had particular requirements for the car I wanted and after careful exploration of the inventory, Dennis found the exact match (something other dealerships and sales consulstants were not able to do)! Dennis was extremely knowledgeable regarding the vehicle I was interested in and patiently took me on a very informative test drive that taught me so much about all of the features. Him and the Sales Manager Robb Banks did everything in their power to make the deal happen without having the typical “sales” personality which can make the car-buying experience not so enjoyable. They treated us like family. I am extremely happy with my vehicle and we got a great deal on it! I shopped around numerous Mercedes Benz dealerships, but the Owings Mills branch with Dennis and Robb was definitely my favorite. Despite living in New Jersey, I will be continuing my business with them. We have been dealing with Mercedes Benz for over 20 years and this team has set a new standard for excellence. More

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Kyle Weiman created the Best Car Buying Experience Ever!!! Like a few others, I was not looking forward to shopping for a new car around the holidays. In the past I haven’t had the best experience car shopping Like a few others, I was not looking forward to shopping for a new car around the holidays. In the past I haven’t had the best experience car shopping and haggling over prices with fast talking sales people that only care about the sale. I was presently surprised by the MB Owings Mills team, especially my salesman Kyle Weiman. Kyle was VERY patient and attentive. He listened to my all my wants to suggest the right car to fit my needs and budget. His calm demeanor, customer service and attention to all the small stuff made it easy to trust that he didn’t just want to sell me any car on the lot, he was committed to finding “my” car no matter how long the process took. Weeks after I purchased my new SUV, Kyle called just to check on things. He wanted to make sure I had registered for all the complimentary promotions such as satellite radio and Mercedes connect. It was nice to see that his customer service extended beyond the completion of the sale. I am not just happy with my new SUV, I happy with my buying experience. Any opportunity I get I share my experience with people in the market for a new car and I tell them all to go see Kyle. In addition to Kyle I also wanted to add that the purchase would not have been possible without the help of Robb. Robb is so personable and funny. I visited the dealership several times before I made a decision and both Kyle and Robb were just as nice on day 6 as they were on day 1. There was never a time where they rushed me or made me feel like I was wasting their time. They treated me like a friend. More

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