Robb Banks
Robb Banks at Mercedes-Benz of Owings Mills

Robb Banks

Sales Manager

Mercedes-Benz of Owings Mills

9727 Reisterstown Rd
Owings Mills, MD 21117

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5.0
142 Reviews
5.0

142 Reviews

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142 Reviews of Robb Banks

September 29, 2025

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Employee Rating

I had a fantastic experience working with Christene on the purchase of my new car. The team was professional, knowledgeable, and genuinely helpful. They took the time to answer all of my questions, and he More

by Tina McIntyre
Recommend Dealer
Yes
Oct 02, 2025

Mercedes-Benz of Owings Mills responded

Hello Tina, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Owings Mills so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

September 07, 2025

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The team I worked with at Mercedes Benz of Owings Milll, MD (Elliott Bourne, Courtney Devilbliss, Rob Banks and the finance dept) are amazing! My customer service experience was phenomenal! The entire team More

by Toni Griffin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2025

Mercedes-Benz of Owings Mills responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy.

July 22, 2025

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This is my second purchase from Mercedes Benz of Owings Mills, coordinated by Elliott Bourne. In both instances, his devotion to customer satisfaction, beyond the purchase, has been exceptional. Because of More

by mecryor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 23, 2025

Mercedes-Benz of Owings Mills responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

May 14, 2025

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Always a warm and family environment. Every one of my purchase experiences has been a great one. Much appreciation for Jason (mgr.), Robb (mgr.-fly guy), Kolo (finance) Stephanie (serv.) More

by qsliving
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jason Sponseller, Dennis Epps, Mahaman Kolo , Saad Ali

May 16, 2025

Mercedes-Benz of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. Please don't hesitate to reach out if there's anything additional we can do for you.

February 28, 2025

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Employee Rating

My experience with buying this new vehicle was a great one. Elliott could not have been more helpful and informative. I would definitely recommend him to anyone buying a new car. More

by hgoldberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 03, 2025

Mercedes-Benz of Owings Mills responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Owings Mills so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

November 17, 2024

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Dennis, Robb, Jonathan and Saad took great care of me. They went above and beyond and were very attentive. Great communication More

by justin
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Epps, Jonathan Logue , Saad Ali

Nov 19, 2024

Mercedes-Benz of Owings Mills responded

Hi Justin, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

Nov 21, 2024

Mercedes-Benz of Owings Mills responded

Hi Justin, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

October 28, 2024

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Employee Rating

Everyone at the dealership were very friendly and professional, excellent buying experience. I’ll recommend it More

by Juanlugs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Epps , Saad Ali

Nov 01, 2024

Mercedes-Benz of Owings Mills responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

October 18, 2024

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Employee Rating

I went to Mercedes Catonsville and Cocekysville, I walked the lot and not one representative acknowledged me. I went to Owings Mills and here comes Elliot. Acknowledging me and wanting to assist. That's what More

by dontrelllnelson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elliott Bourne III , Saad Ali

Oct 20, 2024

Mercedes-Benz of Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 07, 2024

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Employee Rating

Elliott Bourne at Mercedes-Benz of Owings Mills is an exceptional sales consultant. He was extremely attentive to my requests, and handled all matters of the process in a friendly, professional manner. H More

by kgbuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elliott Bourne III

September 16, 2024

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Employee Rating

Everyone was so helpful and welcoming and worked together to make sure I got what I was looking for. Dennis helped me from start to finish and couldn’t have been better. I made my price clear from the start More

by Ally_warren13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Epps, Tony Pozderac

Sep 20, 2024

Mercedes-Benz of Owings Mills responded

Hi, we are very happy to have provided you with such a positive experience! Safe travels!

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