Robb Reierson
Robb Reierson at Luther Family Buick GMC

Robb Reierson | Page 10

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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832 Reviews
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832 Reviews

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832 Reviews of Robb Reierson

December 10, 2022

Dealership Rating
Employee Rating

Very clean dealership and friendly people. I feel Rob went out of his way for me. More

by gaxlen67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2022

Luther Family Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 09, 2022

Dealership Rating
Employee Rating

Friendly, keeps you informed, very efficient and stands behind their work. A very happy customer. More

by DIANEI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2022

Luther Family Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 08, 2022

Dealership Rating
Employee Rating

My service was completed satisfactorily after an extra trip back to your shop. But...the service person who set up my initial service appointment after inspecting the needed items forgot to order the part More

by leetwpfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 09, 2022

Luther Family Buick GMC responded

Thank you for leaving this review. Your comments are important to us, and we appreciate all feedback, as it helps us grow as a dealership. Please contact me so we can further discuss your visit. I look forward to speaking with you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 07, 2022

Dealership Rating
Employee Rating

Very pleased with the service I was given at Luther. Will continue being their customer. More

by NELSONTL56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Paul McDonald, Larry Mitchell , Luther Representative

Dec 09, 2022

Luther Family Buick GMC responded

Thank you for your kind words. I feel our service department is what makes Luther Family Buick GMC special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and I look forward to seeing you for your next service appointment. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 04, 2022

Dealership Rating
Employee Rating

Wonderful experience! This is my first time ever getting mechanical work done at a dealership, and everything went very smoothly. They fixed a recall issue for free withou More

by Mbdrae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2022

Luther Family Buick GMC responded

Thank you for your kind words. I feel our service department is what makes Luther Family Buick GMC special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and I look forward to seeing you for your next service appointment. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 04, 2022

Dealership Rating
Employee Rating

Helpful and Courteous. Communicated well regarding work being done and time to complete work on vehicle. More

by ch
Recommend Dealer
Yes
Dec 06, 2022

Luther Family Buick GMC responded

Thanks for this great review! I can't tell you enough how much we appreciate our service team. They do a fantastic job and I am very happy that they were there to take care of you! Thank you again and I look forward to working with you in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 02, 2022

Dealership Rating
Employee Rating

I had a great speedy experience with Luther gmc and a great service from the employees there. More

by BARTLETARAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2022

Luther Family Buick GMC responded

I cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 02, 2022

Dealership Rating
Employee Rating

Pleasant atmosphere, explained everything well, prompt service and friendly demeanor. Washed my vehicle after service. More

by buck294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Loose

Dec 02, 2022

Luther Family Buick GMC responded

We are glad to hear you enjoyed your recent visit to our service department. At Luther Family Buick GMC we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 01, 2022

Dealership Rating
Employee Rating

Luther services three vehicles for us and always have had kind and considerate interaction with service agents. More

by nubs1620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Joe Emmerich

Dec 02, 2022

Luther Family Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 01, 2022

Dealership Rating
Employee Rating

Rob, Robin, and Paul are awesome! ! They greeted me and got me in and repair quicker than expected and when I picked my pickup it was cleaned and ready to go!! Thanks guys!! More

by brad_mattson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Paul McDonald

Dec 01, 2022

brad_mattson responded

THANK YOU!!

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