Robb Reierson
Robb Reierson at Luther Family Buick GMC

Robb Reierson | Page 9

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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832 Reviews
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832 Reviews

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832 Reviews of Robb Reierson

January 06, 2023

Dealership Rating
Employee Rating

My spouse had an oil change performed here. I started it the next morning and could instantly tell something was wrong. It was burning oil. I had to bring the vehicle back for service 8 mile More

by dmpatters
Workmanship
Recommend Dealer
No
Jan 06, 2023

Luther Family Buick GMC responded

I am not pleased to hear of the incident you described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 06, 2023

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Employee Rating

ALWAYS stellar 5-STAR service. Why we always buy our vehicles at Luther GMC, Fargo. More

by Lori Seigel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson

Jan 06, 2023

Luther Family Buick GMC responded

We appreciate your input, Lori. We're glad to hear that you are consistently impressed with the service we offer here at Luther Family Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 30, 2022

Dealership Rating
Employee Rating

Rob our service advisor was great to work with. He listened to the issues we were having and followed up with us to ensure our needs were taken care of. I will have all my future work done with Rob More

by mogomez76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanner Fugle was very pleasant and welcoming.

Jan 03, 2023

Luther Family Buick GMC responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Luther Family Buick GMC special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 29, 2022

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The friendly staff is always ready to take care of the customer in any way possible. The best dealership I have used by far! More

by TECHMANND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Robin Tollefson, Kevin Lindgren, Paul McDonald, Joe Emmerich , Mark Carlson, Sean McPhillips

Dec 30, 2022

Luther Family Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let me know if we can assist you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 26, 2022

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Employee Rating

Rob is the best. Takes car of my kids vehicles anytime they break down. Always gets them in and gets them back on the road. Wouldnt take our vehicles anywhere else More

by jalon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2022

Luther Family Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 23, 2022

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Employee Rating

very prompt quick counter service and scheduling was super easy.shuttle home and pickup were excellent. More

by rrhogueiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2022

Luther Family Buick GMC responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 23, 2022

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Employee Rating

Very helpful and professional…have been working with Luther for over 10yrs now and never had any issues with any department… More

by alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2022

Luther Family Buick GMC responded

Alex, thank you for your loyalty to our dealership and for taking the time to write this review! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 18, 2022

Dealership Rating
Employee Rating

Pleasant atmosphere quick answers to questions check in at service desk is painless Dale in sales dept is easy to deal with when looking for a new vehicle More

by w.b.oberlander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson , Dale Amsbaugh, Mark Carlson

Dec 20, 2022

Luther Family Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 12, 2022

Dealership Rating
Employee Rating

Luther GMC has a clean, comfortable customer lounge. The staff is friendly,efficient and informative. They greet you with a smile. More

by PPFINGSTEN48
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 14, 2022

Luther Family Buick GMC responded

Thank you for taking the time out of your day to share your wonderful experience with us! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 10, 2022

Dealership Rating
Employee Rating

The Service and communication we received was great! We appreciated the updates from Robb. Great customer service. More

by mkflaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren

Dec 13, 2022

Luther Family Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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