Robert Alanis
Robert Alanis at Advantage Chevrolet of Hodgkins
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Robert Alanis | Page 16

Used Car Sales Manager

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.7
179 Reviews
4.7

179 Reviews

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179 Reviews of Robert Alanis

November 20, 2020

Dealership Rating
Employee Rating

I brought my car into Advantage Chevrolet on 10/27/2020 with 2 problems. 1. my air condition was not blowing out cold air. 2. Multiple oil leaks in the engine. None of these 2 problems were fixed. Bobby Al More

by LJSTEW38
Quality Of Work
Recommend Dealer
No
Nov 25, 2020

Advantage Chevrolet of Hodgkins responded

We acknowledge your review and are currently looking into the events you’ve detailed.

November 18, 2020

Dealership Rating

Great dealership! Very friendly didn’t feel like I was being pushed! My salesman was amazing!!! MR McLaughlin helped answer every question I needed answered! More

by Juan Alcantar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fabian Murillo , Mr. McLaughlin

Nov 20, 2020

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 04, 2020

Dealership Rating
Employee Rating

Couldn’t have had a better experience! Completely happy with the purchase of my 2017 GMC Canyon Denali!! Great sales team! Would recommend friends and family. More

by Rosaenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Mack

Nov 05, 2020

Advantage Chevrolet of Hodgkins responded

We cannot thank you enough for your wonderful review of Advantage Chevrolet of Hodgkins and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 02, 2020

Dealership Rating

No non-sense deal price was valid from the website. Quick and painless deal. Josh did a great job and thanks to the rest of the staff that helped More

by tripleh2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2020

Advantage Chevrolet of Hodgkins responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 31, 2020

Dealership Rating

Salesman didn't sell, unfamiliar on features. Only one key available, not made aware of this until handoff. Was expecting two. Much room for improvement. More

by rbase00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 04, 2020

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 30, 2020

Dealership Rating

Shawn was a pleasure to work with, he really made me feel comfortable with spending my money on two newer used vehicles!! I'm going to recommend him to all my friends!! More

by ewirag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Deshawn Bell

Nov 04, 2020

Advantage Chevrolet of Hodgkins responded

I sincerely thank you for going out of your way to write this review about Advantage Chevrolet of Hodgkins. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new vehicles. If you have any further needs, please come back to see us. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 23, 2020

Dealership Rating

Thus far the easiest car buying experience I've ever had. Both our sale rep and financial rep were not pushy on extras! They made the process fast and easy and not stressful at all. More

by Tahelizr7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fabian Murillo

Oct 28, 2020

Advantage Chevrolet of Hodgkins responded

Tahelizr, thank you, and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Krystal Roberts | Director of Variable Operations | 708-215-2530

October 23, 2020

Dealership Rating

very customer friendly helped me choose the right car for my in my price range Thus far the easiest car buying experience I've ever had. Both our sale rep and financial rep were not pushy on extra service More

by montini.corp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joslynn Keys

Oct 28, 2020

Advantage Chevrolet of Hodgkins responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Krystal Roberts | Director of Variable Operations | 708-215-2530

October 22, 2020

Dealership Rating

Sales person was busy, going between 3-4 customers so spent time waiting. Driving home after purchasing the car realized it needed an oil change right away. Took the car to my mechanic for an oil change More

by jbrm0817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fabian Murillo

Oct 26, 2020

Advantage Chevrolet of Hodgkins responded

We appreciate you sharing details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me at your earliest convenience so we can resolve your concerns. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

Oct 28, 2020

jbrm0817 responded

Hi Len, Sent you a message from my personal email on the same day you responded but I have not heard back.

October 22, 2020

Dealership Rating

Would have been 5 stars if we didn’t have to wait so long to talk with the finance manager. Otherwise everything was very good. More

by ckittel4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Rekstad , Shawn Bell

Oct 27, 2020

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had a good experience with us. Please let us know if we can help you with anything else. Krystal Roberts | Director of Variable Operations | 708-215-2530

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