Robert Alanis
Robert Alanis at Advantage Chevrolet of Hodgkins

Robert Alanis | Page 16

Used Car Sales Manager

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.9
201 Reviews
4.9

201 Reviews

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201 Reviews of Robert Alanis

April 22, 2021

Dealership Rating

I was very pleased with the service, pricing, Joslynn was great. This was my 2nd car from Advantage they care about the customers. Thank you Advantage More

by sharondps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Armstrong, Joslynn Keys

Apr 26, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review, Sharon. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

March 29, 2021

Dealership Rating
Employee Rating

After lack of communication on the replacement of my broken windshield, Charlie went above and beyond to make sure my windshield was replaced. I appreciate the effort put forward after the misunderstand More

by gtadda65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fabian Murillo , Denise

Mar 29, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss details of your time with us.

Mar 29, 2021

gtadda65 responded

I actually came in to look at another truck. That truck was sold just before my appointment. I understand not your fault first come first serve. Advantage did show me other trucks and I am happy with my purchase but after the GM tells me someone will call you Monday and then tells me someone will call you Wednesday and no call. I just want to know when am I going to get my windshield?

March 27, 2021

Dealership Rating

We found that the staff was excellent to work with. We drove 2.5 hours to get our vehicle and it was worth our time. More

by k.chase1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Drew, Pablo

Mar 31, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

March 20, 2021

Dealership Rating

Giving it a good above average even though 3 stars says average because they did work with my fiancé and I we originally made an appointment to test drive a vehicle and when we arrived the vehicle was not More

by chicanito13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Reily, Dan Rekstad

Mar 23, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate the time you took out of your day to provide this feedback. At Advantage Chevrolet of Hodgkins, our goal is to provide nothing short of a 5-star experience for all our customers and we apologize for falling short in this instance. Please get in touch with us at your earliest convenience so we can learn more about your visit. Thank you! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

March 18, 2021

Dealership Rating

Start out looking at other car dealers, just end up coming back to Advantage Chevrolet. Always friendly service and I been at this same dealer for many years, I will tell everyone definitely buy at Adv More

by missysje
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 23, 2021

Advantage Chevrolet of Hodgkins responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

March 12, 2021

Dealership Rating

I wasn’t planning on purchasing my car but found what I had been looking for. Steve was great to work with, appreciate the help! More

by MChristie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Advantage Chevrolet of Hodgkins! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

March 05, 2021

Dealership Rating

While the staff was helpful overall and friendly to deal with, I did have a couple of things bother me. First, I was there for around 3 hours from when I showed up to when I was able to leave. Almost an h More

by brian.payne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2021

Advantage Chevrolet of Hodgkins responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

March 05, 2021

Dealership Rating

Really good service I was literally in and out despite a little difficultly from the bank but other than that mishap it was okay t. More

by mariahsmith072093
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2021

Advantage Chevrolet of Hodgkins responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

March 01, 2021

Dealership Rating
Employee Rating

I had a small issue but it was handled very quickly and carefully. I can tell Advantage Chevrolet takes their reputation and customer experiences very seriously. I am thankful and glad I bought my car here More

by cameronstephen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ernie

Mar 04, 2021

Advantage Chevrolet of Hodgkins responded

Our team has acknowledged this review.

February 08, 2021

Dealership Rating

It was a cool experience, but they were most definitely the stereotypical salesman. Helpful.. yes, but they dont respect your no. I would say I need to wait, but they still were very inconsiderate. Go in k More

by rakeembr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Krystal Roberts, Mike Armstrong, John Mack, Dennis Reily , Len Paluch, Roberto Parera

Feb 17, 2021

Advantage Chevrolet of Hodgkins responded

We strive to provide a positive car buying experience for every person, and it appears that we did not fully achieve that during your visit. Customer service is a top priority for our dealership, and it's important that our guests feel at ease during the entire process. If you are open to giving me a chance to make things right, I invite you to contact me at your earliest convenience. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

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