Robert Alanis | Page 16
Used Car Sales Manager
Advantage Chevrolet of Hodgkins
9510 Joliet Rd
Hodgkins, IL 60525
179 Reviews
Write a Review179 Reviews of Robert Alanis
November 20, 2020
I brought my car into Advantage Chevrolet on 10/27/2020 with 2 problems. 1. my air condition was not blowing out cold air. 2. Multiple oil leaks in the engine. None of these 2 problems were fixed. Bobby Al with 2 problems. 1. my air condition was not blowing out cold air. 2. Multiple oil leaks in the engine. None of these 2 problems were fixed. Bobby Alanis, General Sales Manager call me on the phone and told the a/c was working ok and he and Mr. Felipe Alfaro, Service Manager decided they were not going to install the 2nd part that Midas recommended. The a/c still does not blow out cold air and nothing was done about multiple engine leaks. I feel I was treated inferior (discriminated against) by Mr. Felipe Alfaro and Mr. Bobby Alanis, because none of the 2 problems were fixed. Bobby Alanis stated he was not doing anything else to my car even though the car was still under warranty until 11/13/2020. I am a 82 years young senior who was treated inferior and was not supposed to understand what was happening to me. More
November 18, 2020
Great dealership! Very friendly didn’t feel like I was being pushed! My salesman was amazing!!! MR McLaughlin helped answer every question I needed answered! being pushed! My salesman was amazing!!! MR McLaughlin helped answer every question I needed answered! More
Other Employees Tagged: Fabian Murillo , Mr. McLaughlin
November 04, 2020
Couldn’t have had a better experience! Completely happy with the purchase of my 2017 GMC Canyon Denali!! Great sales team! Would recommend friends and family. with the purchase of my 2017 GMC Canyon Denali!! Great sales team! Would recommend friends and family. More
Other Employees Tagged: John Mack
October 30, 2020
Shawn was a pleasure to work with, he really made me feel comfortable with spending my money on two newer used vehicles!! I'm going to recommend him to all my friends!! comfortable with spending my money on two newer used vehicles!! I'm going to recommend him to all my friends!! More
Other Employees Tagged: Deshawn Bell
October 23, 2020
Thus far the easiest car buying experience I've ever had. Both our sale rep and financial rep were not pushy on extras! They made the process fast and easy and not stressful at all. Both our sale rep and financial rep were not pushy on extras! They made the process fast and easy and not stressful at all. More
Other Employees Tagged: Fabian Murillo
October 23, 2020
very customer friendly helped me choose the right car for my in my price range Thus far the easiest car buying experience I've ever had. Both our sale rep and financial rep were not pushy on extra service my in my price range Thus far the easiest car buying experience I've ever had. Both our sale rep and financial rep were not pushy on extra services. More
Other Employees Tagged: Joslynn Keys
October 22, 2020
Sales person was busy, going between 3-4 customers so spent time waiting. Driving home after purchasing the car realized it needed an oil change right away. Took the car to my mechanic for an oil change spent time waiting. Driving home after purchasing the car realized it needed an oil change right away. Took the car to my mechanic for an oil change and he noticed 2 leaks. Had to take the car to a dealership near me to get the leaks fixed, which took 3 days. Thankfully it was covered under the manufacturers warranty so I did not have to pay out of pocket but still sucks having to be without the car you just bought due to issues. More
Other Employees Tagged: Fabian Murillo
October 22, 2020
Would have been 5 stars if we didn’t have to wait so long to talk with the finance manager. Otherwise everything was very good. to talk with the finance manager. Otherwise everything was very good. More
Other Employees Tagged: Dan Rekstad , Shawn Bell