Robert Alanis
Robert Alanis at Advantage Chevrolet of Hodgkins

Robert Alanis | Page 15

Used Car Sales Manager

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.9
199 Reviews
4.9

199 Reviews

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199 Reviews of Robert Alanis

May 22, 2021

Dealership Rating

Salesperson was great - very well versed in product. Made the process extremely easy. However, Finance guy, Mr Bear (sp?) took a few hours to get paperwork complete and was terse and a bit arrogant- for a ne More

by BDLC3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 26, 2021

Advantage Chevrolet of Hodgkins responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

May 20, 2021

Dealership Rating

The team was responsive, professional, and provided terrific service. Their price beat all other dealerships for the model of vehicle we sought out. Great place for a car purchase! More

by parker.jeff.mail
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fabian Murillo, Steve Garcia

May 25, 2021

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

May 19, 2021

Dealership Rating
Employee Rating

17 years and counting of outstanding service! Mike O'Connor was my salesman. He did an outstanding job to make sure my deal was seamless. Thank you for another smooth transaction!! 😬 More

by kcpomp65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 24, 2021

Advantage Chevrolet of Hodgkins responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

May 12, 2021

Dealership Rating
Employee Rating

I've never liked the car buying experience but Bobby Alanis, desk mgr, and Caitlyn Shelton, sales, at Advantage Chevrolet changed all of that! I was helping a lady, who recently lost her husband, purcha More

by millermb
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrianne Gentile , Caitlyn Shelton

May 17, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

May 09, 2021

Dealership Rating

Sales team did a great job with everything. Financing went quickly. They had a very good selection and the staff was well informed on their product. More

by steven.demarco81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 12, 2021

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

May 05, 2021

Dealership Rating
Employee Rating

Great service from the team. Thank you to my salesman Cyril Oghomeh for helping me through my purchase. And huge thank you to Bobby and Mike the managers for helping me with getting the best loan for me! More

by Jose G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Armstrong

May 10, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

April 30, 2021

Dealership Rating
Employee Rating

Always exceptional service! I always refer customers to the Advantage Chevrolet Service Center. The dealership is always clean and adheres to social distancing code regarding the COVID-19 virus. More

by trudi1113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Krystal Roberts, Joslynn Keys, Felipe Alfaro , Roberto Parera, Joel Pavlik, Josh

May 05, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 24, 2021

Dealership Rating

David Z. Was an awesome sales guy.Salesman was knowledgeable and was a good listener.would definitely return. Great Team. I'll definitely recommend..Great Place More

by godsplan6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Armstrong, Fabian Murillo , David z

Apr 28, 2021

Advantage Chevrolet of Hodgkins responded

We cannot thank you enough for your wonderful review of Advantage Chevrolet of Hodgkins and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

April 22, 2021

Dealership Rating

I was very pleased with the service, pricing, Joslynn was great. This was my 2nd car from Advantage they care about the customers. Thank you Advantage More

by sharondps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Armstrong, Joslynn Keys

Apr 26, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review, Sharon. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

March 29, 2021

Dealership Rating
Employee Rating

After lack of communication on the replacement of my broken windshield, Charlie went above and beyond to make sure my windshield was replaced. I appreciate the effort put forward after the misunderstand More

by gtadda65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fabian Murillo , Denise

Mar 29, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss details of your time with us.

Mar 29, 2021

gtadda65 responded

I actually came in to look at another truck. That truck was sold just before my appointment. I understand not your fault first come first serve. Advantage did show me other trucks and I am happy with my purchase but after the GM tells me someone will call you Monday and then tells me someone will call you Wednesday and no call. I just want to know when am I going to get my windshield?

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