Robert Barrera | Page 9

Everyone's been friendly and helpful, we had such good experience with all the age ts that took time to help and explain what we needed to know. experience with all the age ts that took time to help and explain what we needed to know. More

by HELENTUMBAGA31 Verified Customer Verified Customer

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Very pleasant thoughtful group that was great to work with and I would highly recommend them n with and I would highly recommend them n More

by TMOHUNT Verified Customer Verified Customer

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I had a very good experience with the Corwin Toyota service department, They went above and beyond with the repairs to my vehicle. Their communication and attention to detail was excellent. Rob Barr service department, They went above and beyond with the repairs to my vehicle. Their communication and attention to detail was excellent. Rob Barrera did a great job initiating the repairs with the service department. AJ Hassan communicated with me very effectively during the repair / replacement process. I would highly recommend the service department. Initially I had some problems with the sales department, but after some discussion the issues were resolved. Corwin stood behind their sale and corrected the problems I encountered. If you are looking for a dealership to stand behind their sales, then Corwin Toyota is your dealership. I would highly recommend them. More

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It was great working with Landon, he took exceptional care of us throughout the process and made sure our needs were addressed. As painless a car dealer experience as we've ever had. Thanks Landon and t care of us throughout the process and made sure our needs were addressed. As painless a car dealer experience as we've ever had. Thanks Landon and the Corwin team! More

by MIKEBRADLEY Verified Customer Verified Customer

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Overalls, my experience with Corwin dealership was mixed. Bob Darbe was great and very helpful. Tamara Gonzales was excellent. Very knowledgeable, efficient and great customer service skills. Unfortunately, Bob Darbe was great and very helpful. Tamara Gonzales was excellent. Very knowledgeable, efficient and great customer service skills. Unfortunately, I can not say the same about Robert Barrera. I found that he had poor listening skills and talked over me. He came off as the typical pushy "used car salesman". Not a good reflection on Corwin in my opinion. Mr. Barrera also made gave me false information about the Toyota 4-Runner Limited. He told me I only have to use 85 octane fuel in an effort to oversell the vehicle. I knew that was not correct because I owned a 2015 4-Runner Limited. Page 526 of the owner's manual clearly states that 87 octane fuel should be used. According to support.toyota.com, "we do not recommend using a lower octane fuel than what is recommended for your particular vehicle. Use of gasoline with an octane rating lower than what is recommended may result in engine knocking. Persistent knocking can lead to engine damage". Mr. Barrera's misinformation could represent a serious liability issue for Corwin if customers followed his advice and later had engine damage on the vehicle they purchased from Corwin. Also, Mr. Barrera did not even know how to pair my iPhone with the vehicle. He had me download the Toyota app and create an account. He could not get it to work. I tried to tell him that you do not need the app to pair the phone. I proceeded to show him how to do it and successfully paired my phone. As Service Manager, Mr. Barrera should set a standard for excellent customer service and knowledge of Toyota vehicles. I gave him a one star rating but he really deserves a zero star rating. More

by D.SMEDSRUD Verified Customer Verified Customer

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Thank you this process was streamlined and efficient. Everyone kept me updated and delivery was as expected. Everyone kept me updated and delivery was as expected. More

by N_KOONS Verified Customer Verified Customer

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Easy Transaction. Quality used vehicle at a good price. Thanks Corwin. Would recommend this dealer. Quality used vehicle at a good price. Thanks Corwin. Would recommend this dealer. More

by DKR4LIFE Verified Customer Verified Customer

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The dealership was very clean, nice people and simple process. It was a good experience. process. It was a good experience. More

by MOMBOCK Verified Customer Verified Customer

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Everyone was knowledgeable and friendly. Eager to assist, even after the purchase. Thank you, Corwin Toyota team! Eager to assist, even after the purchase. Thank you, Corwin Toyota team! More

by JJMURROW Verified Customer Verified Customer

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Great customer service, ready quick on the finance part, will recommend to friends and family will recommend to friends and family More

by VOONGWENDY Verified Customer Verified Customer

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