Robert Bell
Robert Bell at North Penn Mazda

Robert Bell | Page 2

Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

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4.9
142 Reviews
4.9

142 Reviews

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142 Reviews of Robert Bell

July 28, 2026

Dealership Rating
Employee Rating

All repairs and inspections on my car were completed on time and correctly! Wonderful service and staff! More

by Simeon
Recommend Dealer
Yes

Other Employees Tagged: Robert Bell

Jul 29, 2026

North Penn Mazda responded

Thank you, Simeon, for your kind words! We're thrilled to hear that your repairs and inspections were completed on time and done right. Providing dependable service and a great experience is always our goal, and we're glad our team delivered. We truly appreciate your support and look forward to helping you with all your future automotive needs. Safe travels! 🚗😊

July 27, 2026

Dealership Rating
Employee Rating

Rob and the rest of the Mazda crew were incredibly kind and accommodating and made the process very quick and easy. More

by YOUSSEFFMQADMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Caitlin Landis

Jul 28, 2026

North Penn Mazda responded

Hi Youssef, thank you for the wonderful review! We're thrilled to hear that Rob and the rest of our Mazda team made your experience quick, easy, and enjoyable. Providing friendly, accommodating service is what we strive for every day. Congratulations on your new Mazda, and thank you for choosing North Penn! We look forward to seeing you again. 🚗😊

July 25, 2026

Dealership Rating
Employee Rating

Always feel taken care of. Thanks for the loaner too We like the videos , but the service tech did talk way too fast this time More

by reneestarkey
Recommend Dealer
Yes

Other Employees Tagged: Robert Bell

Jul 27, 2026

North Penn Mazda responded

Thank you for your kind review! We're so glad to hear you always feel well taken care of, and we're happy the loaner vehicle helped make your visit more convenient. It's great to know you enjoy our technician video inspections—they're an important part of keeping our customers informed. We also appreciate your feedback about the pace of the video, and we'll be sure to share it with our team so we can make them easier to follow. Thank you for choosing North Penn Mazda, and we look forward to seeing you again!

July 22, 2026

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North Penn has a wonderful caring staff that answers all my questions. And, so personable. More

by megan_kelsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Caitlin Landis

Jul 22, 2026

North Penn Mazda responded

Thank you so much for your kind words, Megan! We're thrilled to hear our team made you feel welcomed and took the time to answer all of your questions. Providing knowledgeable, personable service is what we strive for every day. We truly appreciate your support and look forward to seeing you again at North Penn Mazda! 🚗😊

July 20, 2026

Dealership Rating
Employee Rating

North Penn is amazing! I have been buying vehicles there for decades. Their service whether buying a new or used car or having maintenance completed is amazing! More

by TEDWASSMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2026

North Penn Mazda responded

Thank you so much for your continued loyalty, Ted! It means the world to us that you've trusted North Penn with your vehicle purchases and service needs for decades. We're honored to have earned your confidence over the years, and we're thrilled to hear our sales and service teams continue to provide the amazing experience you expect. We truly appreciate your support and look forward to serving you for many more years to come!

July 17, 2026

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Employee Rating

They were professional and courteous all the workers. Workers were concerned about my needs and accommodated me thank you More

by WALTERPOUKISH58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Jul 17, 2026

North Penn Mazda responded

Thank you for your kind review, Walter! We're delighted to hear our team was professional, courteous, and attentive to your needs. Providing a welcoming and accommodating experience is always our goal. We truly appreciate your support and look forward to serving you again at North Penn Mazda!

July 15, 2026

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Employee Rating

Wil has always provided great service to our family. He goes above and beyond for his customers. He is pleasant and easygoing. More

by DENISEH116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Caitlin Landis

Jul 15, 2026

North Penn Mazda responded

Thank you, Denise, for your kind words! We're thrilled to hear that Wil continues to provide outstanding service for you and your family. Going above and beyond for our customers is what we strive for, and we're glad his pleasant and easygoing approach has made such a positive impact. We'll be sure to share your compliments with Wil. We truly appreciate your continued trust and look forward to seeing you again!

July 08, 2026

Dealership Rating
Employee Rating

Service department is exceptional. Rob and Julian explained the repairs my Mazda needed and the cost involved. They even sent a video of the damage my car sustained with a concrete pla More

by KAREN.STROHECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis , Julian

Jul 08, 2026

North Penn Mazda responded

Thank you so much for your thoughtful review, Karen! We're delighted to hear that Rob and Julian took the time to clearly explain your vehicle's repair needs, costs, and provide the inspection video so you could see everything firsthand. Transparency, communication, and treating every customer with kindness and respect are values we take great pride in. We truly appreciate your trust in North Penn Mazda and are honored to have you as part of our family. We look forward to taking care of you and your Mazda for many years to come! 🚗😊

July 01, 2026

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Employee Rating

The service team at North Penn Mazda are aces. From the service manager and his team, to the folks handling the car loaners, to the mechanics - all are extremely professional and courteous. More

by DBCASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Caitlin Landis

Jul 01, 2026

North Penn Mazda responded

Thank you for the wonderful review! We're thrilled to hear that our entire team—from our Service Manager and advisors to our loaner staff and technicians—provided you with a professional and courteous experience. We truly appreciate your kind words and your trust in North Penn Mazda. We look forward to taking care of you and your vehicle again at your next visit!

June 30, 2026

Dealership Rating
Employee Rating

This review may not be used publicly. This is for private internal use. It was good. They did the work and everything was perfect. More

by Mg4859284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Caitlin Landis

Jun 30, 2026

North Penn Mazda responded

Thank you for taking the time to share your feedback! We're glad to hear everything went well and that the work was completed perfectly. We also want to assure you that, as requested, we will not use your review publicly and will keep it for internal purposes only. We truly appreciate you choosing North Penn Mazda and look forward to serving you again in the future!

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