Robert Bell | Page 5

North Penn Mazda responded

Thank you for your feedback—we’re glad to hear that everything else about your visit was great, but we understand your frustration regarding the credit card fee. Unfortunately, this is something we’re seeing more and more everywhere, as credit card companies continue to increase the costs for businesses to offer that payment option. We do our best to stay as transparent as possible about these charges and truly understand how it can be upsetting. We do offer a no-percentage fee option when using a debit card, and we’re always happy to review payment options with you ahead of time. We sincerely apologize that this impacted your experience, and we hope that in the future we’ll be able to eliminate these charges altogether. We appreciate your honesty and hope to provide you with an even better experience next time.

North Penn Mazda responded

Thank you for the 5-star review, Bill! We’re happy to hear our service managers are keeping you well-informed and offering helpful recommendations. It means a lot to know our team has been pleasant to work with and that you find our pricing fair. We truly appreciate your support and look forward to your next visit!

North Penn Mazda responded

Thank you for your kind words, Dan! We truly appreciate you taking the time to share your experience. It means a lot to hear that our team made you feel well taken care of—your satisfaction is always our top priority. We’re glad we could help keep your Miata in great shape, and we look forward to seeing you again at North Penn Imports!

North Penn Mazda responded

Thank you for sharing your experience! We’re so glad to hear everything went smoothly and that our team made things easy, helpful, and friendly for you. That’s exactly what we strive for every day at North Penn Imports. We truly appreciate your support and look forward to seeing you again!

North Penn Mazda responded

Thank you so much for the 10/10 recommendation! We are thrilled to hear that your experience with Robert was so positive. At North Penn Mazda, we aim to make the process as transparent and easy as possible, so it’s great to know Robert was able to provide the information you needed promptly and answer all your questions. We will be sure to share your kind words with him! Thank you for choosing us, and please don't hesitate to reach out if you need anything else.

North Penn Mazda responded

Thank you for the great feedback! We are happy to hear that Robert took great care of you and got your car back to you quickly. We appreciate your continued business and look forward to your next visit!

North Penn Mazda responded

We really appreciate the feedback! It was a pleasure working with you to get that repair sorted out at a price that made sense. Our team always strives to be transparent and helpful, so we’re happy to hear you had a good experience. Safe travels out there!

North Penn Mazda responded

Hi FLUPKE282, thank you so much for the kind words! We’re thrilled to hear that you had a great experience with our team and that we were able to get your warranty work completed promptly. Being helpful and efficient is what we strive for, and it’s great to know we hit the mark for you. We appreciate your business and look forward to seeing you again!

North Penn Mazda responded

Hi Dana, Thank you so much for the 5-star review! We are thrilled to hear that you find our team friendly, knowledgeable, and fair with our pricing. Providing quick and accommodating service is always our goal, and it’s wonderful to know we hit the mark for you. We truly appreciate your support and look forward to seeing you again at North Penn Mazda! Best, The North Penn Mazda Team

North Penn Mazda responded

Hi Dana, Thank you so much for the 5-star review! We are thrilled to hear that you find our team friendly, knowledgeable, and fair with our pricing. Providing quick and accommodating service is always our goal, and it’s wonderful to know we hit the mark for you. We truly appreciate your support and look forward to seeing you again at North Penn Mazda! Best, The North Penn Mazda Team