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Robert Bell
Robert Bell at North Penn Mazda

Robert Bell | Page 4

Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

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4.9
100 Reviews
4.9

100 Reviews

Write a Review

100 Reviews of Robert Bell

January 24, 2026

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Employee Rating

I scheduled a regular service and asked that the body shop take a look at a little scrape on the back of my car. When I picked up the car, I asked if they looked at the scrape and I was told that they wo More

by WALLPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Caitlin Landis

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Jan 27, 2026

North Penn Mazda responded

Hello Wallpa, Thank you for sharing your experience with us. We did reach out over the weekend to correct this issue. We apologize for the delayed time on getting the estimate over you and we appreciate you bringing this to our attention. If you would like to discuss this further, please feel free to reach out via email to mreyes@northpennvwmazda.com or phone number at (215) 822-1361 x1333. Marissa Reyes Collision Center Manager

January 21, 2026

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They are knowledgeable, respectful and easy to work with. Customer service is exceptional And easy More

by Debbie
Recommend Dealer
Yes

Other Employees Tagged: Robert Bell

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January 13, 2026

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Employee Rating

I think Mazda offers benefits that a lot of other dealerships don't. The free loaner car service is by far the most convenient option when I have to service my car. Their oil change price seems a bit More

by EG7704
Recommend Dealer
Yes

Other Employees Tagged: Robert Bell

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January 13, 2026

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I recommend this dealership; they always meet your needs. The work went smoothly , thanks you! More

by EUNICEKUMBI39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Caitlin Landis

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Jan 13, 2026

North Penn Mazda responded

Thank you so much for your recommendation! We’re happy to hear that everything went smoothly and that our team was able to meet your needs. We truly appreciate you choosing us and look forward to assisting you again in the future!

January 02, 2026

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Easy, convenient Easy to drop off the car, good communication from the service department, polite service advisor More

by JIM4000
Recommend Dealer
Yes

Other Employees Tagged: Robert Bell

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Jan 02, 2026

North Penn Mazda responded

Thank you, JIM4000, for taking the time to share your feedback! We’re happy to hear that the drop-off process was easy and convenient, and that our service department provided clear communication and polite assistance. We appreciate your trust in us and look forward to serving you again! 🚘😊

December 31, 2025

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Employee Rating

Love the new car rental process. Also appreciate the video and timely texts. All is smooth. More

by volvo4life
Recommend Dealer
Yes

Other Employees Tagged: Robert Bell

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Dec 31, 2025

North Penn Mazda responded

Thank you for taking the time to share your feedback with us! We’re thrilled to hear that you enjoyed the new car rental process and found the video and timely text updates helpful. Our goal is to make every step as smooth and convenient as possible, so it’s great to know we’re hitting the mark. We truly appreciate your support and look forward to assisting you again in the future.

December 27, 2025

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Employee Rating

Great service and always going the extra mile for the customers Great experience with Rob and always explains the service being provided. More

by WILLIAMVERAJR
Recommend Dealer
Yes

Other Employees Tagged: Robert Bell

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Dec 29, 2025

North Penn Mazda responded

Thank you, William, for the great review! We truly appreciate your kind words. Rob is dedicated to going the extra mile and making sure every service is clearly explained. We’re so glad you had a great experience and look forward to assisting you again in the future!

December 12, 2025

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Employee Rating

I love our Mazda dealership! The staff is extremely friendly and always inquires after our family. I especially love that they provide step-by-step videos, showing the work that More

by alsieberer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Caitlin Landis

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Dec 12, 2025

North Penn Mazda responded

Thank you so much for the wonderful review! We’re truly grateful for your continued trust in North Penn Mazda. Our team loves getting to know our customers and their families, and we're thrilled to hear that our step-by-step service videos help keep you confident in the work we do. It means the world to know you choose Mazda—and North Penn Mazda—time and time again. We look forward to taking care of you and your vehicles for many years to come! 🚗✨

December 12, 2025

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Employee Rating

Courteous, friendly, and so easy to do business with! Their attention and communication was very much appreciated . Highly recommend! More

by Allison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Caitlin Landis

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Dec 12, 2025

North Penn Mazda responded

Thank you so much, Allison! We truly appreciate your kind words. Our team strives to make every experience smooth, friendly, and stress-free, so it’s wonderful to hear that our communication and attention made a difference. Thank you for the recommendation — we look forward to assisting you again in the future! 🌟

December 10, 2025

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Employee Rating

Robert was efficient and explained everything well. From check in to drop off, he took care of our concerns with ease. More

by r.fer
Recommend Dealer
Yes

Other Employees Tagged: Robert Bell

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Dec 10, 2025

North Penn Mazda responded

Thank you so much for the great review! We’re thrilled to hear that Robert made your visit smooth and stress-free. From check-in to drop-off, he always strives to provide clear communication and top-notch care. We truly appreciate you choosing North Penn, and we’re always here if you need anything! 🙌

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