Robert Boone | Page 2

Cordero was a big part of our purchase. He was knowledgable, honest, patient, and understanding of our needs and goals. We arrived at 11:30AM and started working on paperwork shortly after He was knowledgable, honest, patient, and understanding of our needs and goals. We arrived at 11:30AM and started working on paperwork shortly after our test drive. We also purchased the additional Undercoat Protection while working with Coredero around 12:30. From that point on we waited 2+ hours for a Finance Representative. We were finally set up with Finance Representative, Robert Boone. After working with Robert for another 2+ hours we finally were able to wrap things up and leave. It was with Robert that things fell apart in a big way. His personality changed to down right rude when we declined the extra warranty/coverage he nearly demanded we purchase for a variety of his personal reasons. He was very pushy and would not let it drop. My husband said, NO, four times. At that point, Robert got real quiet, real quick. He also held onto our paperwork in case we changed our minds about the coverage within the next 5 days. There are so many other things that followed with Robert that I contemplated going to the manager in charge of his feedback.I have saved all email correspondence which shows how unprofessional and caring he continued to be. Another kudos goes out to Jeff in the service dept. He went above and beyond giving me great service when I brought my Santa Fe in for the undercoating and replacement of the window trim. One last thought and maybe it was our mistake but when we remembered that we had not taken off the patriotic/Life is Good wheel cover on the Jeep we traded in we immediately contacted Cordero and asked him to grab that for us as we would like to have it. He said he would get it. It was more of a sentiment since it was given to us 2 years prior from my mother before she passed. It was her reminder to us to always love God and Country and life. Cordero said he would grab it and have it ready when I came back to get the undercoat applied. When I arrived and asked Cordero for it he went back to the dept. where they had started detailing it only to find out it was ripped so they threw it away, Just be prepared and beware of Robert Boone. More

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Joe Bowley was outstanding. He listened to our needs and answered all of our questions. While waiting for the Camry to arrive, he kept us apprised of the progress. He listened to our needs and answered all of our questions. While waiting for the Camry to arrive, he kept us apprised of the progress. More

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Absolutely amazing experience with Corwin. No hassle purchase and our salesman Joseph was great to work with. They gave a very fair trade on our vehicle and made us feel valued as customers. No hassle purchase and our salesman Joseph was great to work with. They gave a very fair trade on our vehicle and made us feel valued as customers. More

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Kevin provided excellent service and assistance. Also the Robert in finance was very helpful, honest and knowledgeable. Also the Robert in finance was very helpful, honest and knowledgeable. More

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The dealership seemed a little busy, and move through transactions as quick as they can. That's not great but understandable considering the climate. My salesman was great considering how busy he was, an transactions as quick as they can. That's not great but understandable considering the climate. My salesman was great considering how busy he was, and their finance guy was fantastic. Not sure about the management, but hey what can you do More

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No pressure to buy. Everyone was very good to work with and the process was very quick and the process was very quick More

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Corwin Toyota is full of insanely nice people, the environment is good, the facility is nice and HUGE. environment is good, the facility is nice and HUGE. More

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Jason is Pro and Automotive Expert. Purchasing my new vehicle went stress free. Highly recommend. vehicle went stress free. Highly recommend. More

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Sam was very helpful when I made the decision my first vehicle from a dealership. He kept it open and blunt making sure that I was educated and informed on all the decisions I was making and what would be vehicle from a dealership. He kept it open and blunt making sure that I was educated and informed on all the decisions I was making and what would be in my best interest. The whole team was amazing about making sure I got the best deal on the best cars for me. Sam maintained a positive, encouraging, and kind energy when working and helping us out which made the whole experience great!! Thank you guys so much! More

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The dealership was clean and well staffed. All associates looked and acted professional. Though, Jason really blew me away. Buying a car out of state couldn't have been a better experience. Jason was attenti looked and acted professional. Though, Jason really blew me away. Buying a car out of state couldn't have been a better experience. Jason was attentive, and checked the car over a few times before I purchased. When he noticed a small scratch in the vehicle's clear bra, he went out of his way to give me his personal phone number to reach out to him after he left work for the day. Robert in finance was also phenomenal. He didn't go over the top trying to sell me all the bells and whistles, and instead discussed what he though would be most valuable to me and my new car. He also happened to find me a discount for being in emergency medicine. Jason and Robert were both so personable, it felt more like I was going there for a chat, not to buy a car. Would absolutely recommend going through Corwin for your next car and hopefully Jason and Robert can make your experience as good as they've made mine. More

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