Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Robert Buchanan
Refer Me
Robert Buchanan | Page 8
Sales Manager rbuchanan@criswellauto.com
Criswell Maserati - Alfa Romeo
19570 Amaranth Drive
Germantown, MD 20874
108 Reviews
Sales Manager (240) 252-5800 rbuchanan@criswellauto.com Rob has over 20 years of experience in the automotive industry which includes such brands as Audi, Mercedes-Benz, Lincoln, Volvo. He also has an extensive background in the pre-owned market as well as the finance side of things. He resides with his family in Middletown, MD which he has called home for 35 years. In his free time, he enjoys playing golf, fishing, catching an Orioles game, watching a good movie, or just spending time with family and friends. Rob believes in transparency and integrity in the sales process and provides customers with a level of professionalism and service that is second to none.
Read moreDealership Experience
8 yrs
108 Reviews
Write a Review
108 Reviews of Robert Buchanan
March 22, 2017
No pressure, no problem, but still helpful Working with Chuck was a pleasure. He has a very "no pressure, no problem" attitude. Very down to earth and a generally good guy. The team worked at m Working with Chuck was a pleasure. He has a very "no pressure, no problem" attitude. Very down to earth and a generally good guy. The team worked at my pace which was refreshing. All the folks I worked with there were friendly, helpful, and genuine. They also worked with me to achieve a fantastic APY. It was a bit of a drive for me, but well worth. A+ More
by jkalin1
Other Employees Tagged: Jose Calderone, Chuck Lewis
Helpful 
January 20, 2017
Great Experience Professional & responsive. Did not spend much time at the dealership. Pleasant experience overall. Chuck and Robert made it easy every step of the way Professional & responsive. Did not spend much time at the dealership. Pleasant experience overall. Chuck and Robert made it easy every step of the way to acquire the Levante. Highly recommended. More
by Fabrice Langreney
Other Employees Tagged: Chuck Lewis, Omar Stwodah
January 09, 2017
Purchase of new Levante SUV To say the least, it was a pleasure to work with Mr. Mara and Mr. Stwodah. They were very supportive, very professional and very knowledgeable during To say the least, it was a pleasure to work with Mr. Mara and Mr. Stwodah. They were very supportive, very professional and very knowledgeable during the whole purchase process. Top notch team. More
by Monte
Other Employees Tagged: Karifa Mara, Omar Stwodah
December 30, 2016
Straight-Forward, Friendly Reps - Easy Process Everyone here is very helpful and friendly. No-pressure sales and a quick credit process. Short-staffed when I was there but I also cam at the busiest Everyone here is very helpful and friendly. No-pressure sales and a quick credit process. Short-staffed when I was there but I also cam at the busiest time of the year. All in all, I was pleased with the whole process. More
by JPham
Other Employees Tagged: Karifa Mara
December 15, 2016
I worked with Karifa Mara and it was a great experience Karifa was very knowledgeable and had a pleasant experience in dealing with Criswell Maserati. Dealer was friendly and there was no pressure. I would Karifa was very knowledgeable and had a pleasant experience in dealing with Criswell Maserati. Dealer was friendly and there was no pressure. I would recommend this dealer in MD More
by MB
Other Employees Tagged: Karifa Mara
October 24, 2016
A quick and great experience of my purchase Rob and Chuck are the man in town if you look for specific luxury car like Maserati. It was a great experience ever and professional Rob and Chuck are the man in town if you look for specific luxury car like Maserati. It was a great experience ever and professional More
by KW
Other Employees Tagged: Chuck Lewis
October 09, 2016
Great experience with my Ghibli SQ4 Purchased my Maserati Ghibli SQ4 from Criswell Maserati two weeks ago. Everything was done over the phone as I was an out of state client. It was a Purchased my Maserati Ghibli SQ4 from Criswell Maserati two weeks ago. Everything was done over the phone as I was an out of state client. It was a very easy transaction. I would highly recommend this dealership to anyone in the market for a Maserati. Both Robert Buchanan and Alberto Zamorano were pleasant and professional More
by Oriffx
Other Employees Tagged: Alberto Zamorano
September 30, 2016
Lease of a new 2017 Maserati Ghlibli We had a great experience in getting the lease of a 2017 Maserati Ghibli from Criswell. The sales representative, Karifa Mara, sales manager Robert B We had a great experience in getting the lease of a 2017 Maserati Ghibli from Criswell. The sales representative, Karifa Mara, sales manager Robert Buchanan and Financial Official, Kristie Zhang, were very professional, helpful and efficient. .We would definitely lease another car from them in the future. More
by T Sung
Other Employees Tagged: Karifa Mara
September 07, 2016
Fantastic Experience We had a seamless and quick experience dealing with this dealership in the lease of our new car. They were extremely helpful and provided a great dea We had a seamless and quick experience dealing with this dealership in the lease of our new car. They were extremely helpful and provided a great deal as well as being very flexible. The staff was extremely friendly, knew their product, and were very thorough. Could not of been more happy with our experience. More
by kaugusti
Other Employees Tagged: Karifa Mara
August 10, 2016
excellent Customer service Karifa Mara and Rob Buchanan were great to work with. It was easy and effortless. I have purchased several Jaguars in the past. The experience of purc Karifa Mara and Rob Buchanan were great to work with. It was easy and effortless. I have purchased several Jaguars in the past. The experience of purchasing a Maserati from Karifa and Rob was an absolute joy More
by rowens
Other Employees Tagged: Karifa Mara
Dealership Inventory (183 Vehicles)
