Robert Czaplicki | Page 6
Assistant Service Manager
BMW of Ocala
5145 SW College Rd.
Ocala, FL 34474
Dealership Experience
9 yrs, 7 mos
Industry Experience
28 yrs, 2 mos
Specialties & Trainings
Ford and Chrylser certified tech for 20 years.
114 Reviews
Write a Review114 Reviews of Robert Czaplicki
July 03, 2024
They go beyond expectations in service. I am a woman of few words and that says it all I am a woman of few words and that says it all More
Other Employees Tagged: Brent Gustafson
July 03, 2024
As usual, RED CARPET TREATMENT in the Service Department. They go out of their way to make sure that I am taken care of quickly, efficiently and with the added special treatment that makes me feel VALUED!!! They go out of their way to make sure that I am taken care of quickly, efficiently and with the added special treatment that makes me feel VALUED!!! BMW IS MY BRAND, BECAUSE OF THE OUTSTANDING SERVICE AT THE OCALA LOCATION!!!! THANK YOU ALL The really cool part of this is that EVERY person TREATS me like I am their customer. It's a team effort. They call me by name upon my arrival even when they are not my service rep. More
Other Employees Tagged: Brent Gustafson, Emanuel Tortorici , Sheik Bakhsh
July 01, 2024
BMW Ocala associates are friendly and professional. They were flexible and willing to work with my changing schedule too. They were flexible and willing to work with my changing schedule too. More
Other Employees Tagged: Brent Gustafson, Emanuel Tortorici , Sheik Bakhsh
June 27, 2024
My experience with the sales and service advisors have been very positive. The customer service at this dealership is top notch. They make you feel like you are a priority when you walk in the door or cal been very positive. The customer service at this dealership is top notch. They make you feel like you are a priority when you walk in the door or call in to schedule a service appointment. More
June 26, 2024
The service is very good and the service attitude is very good,nice good ok good,nice good ok More
Other Employees Tagged: Brent Gustafson, Emanuel Tortorici , Sheik Bakhsh
June 24, 2024
BMW of Ocala always provides stellar customer service. I'm always greeted with professionalism and a smile. Robb Czaplicki always provides clear communication while offering great professional feedback on I'm always greeted with professionalism and a smile. Robb Czaplicki always provides clear communication while offering great professional feedback on any issues that I may have concerning my vehicle. He's extremely knowledgeable and does his job well. Overall, I'm pleased with my experience. More
June 24, 2024
Both the dealership and the sales representative, James Niedermayer, were outstanding. James helped us find the car we wanted and working with the store manager got us a great price. Having bought another Niedermayer, were outstanding. James helped us find the car we wanted and working with the store manager got us a great price. Having bought another car there last year I continue to be pleased with their excellent service. More
Other Employees Tagged: Christina Gangapersaud, James Niedermayer , Frank Rebro

