Robert Datri | Page 6

Justin and Bob were so helpful. Professional, kind and super fast in helping me find a car that was safe and affordable. The customer service was beyond - circle bmw is a 10/10. super fast in helping me find a car that was safe and affordable. The customer service was beyond - circle bmw is a 10/10. More

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I have leased and purchased several cars from Circle BMW over the last 15 years. The Sales and Service Departments provide excellent service and work very well together. Very knowledgeable professionals, al over the last 15 years. The Sales and Service Departments provide excellent service and work very well together. Very knowledgeable professionals, all your questions are answered in more detail than you'd expect. I could lease, buy and drive virtually any car I want in these my "Golden years". However, I have two BMWs (750i X-drive) in my garage, a 2017 and the 2022 which I just picked up 2 days ago when I returned my 2019 lease. They 'bend over backwards' to work with you. This has been my personal experience. Dealing with Circle BMW remains the best Auto-buying or Leasing experience I've ever had to date... More

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Great dealership - Danny Wong did a great job handling my account and the service provided by Danny and the dealership is excellent - It couldn’t be better account and the service provided by Danny and the dealership is excellent - It couldn’t be better More

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I don’t write many reviews but Circle BMW and Jake are worth my time. I’ll begin with that the last 2 years I’ve owned my car circle has done nothing but take care of me. Pete always has a smile and A worth my time. I’ll begin with that the last 2 years I’ve owned my car circle has done nothing but take care of me. Pete always has a smile and Anna at the front desk is always waiting to help. From Jennifer making things easy for me with the loaners, Bob getting things taken care of for me as well as Jake always going the extra step to make me happy. There are many scenarios where I needed a loaner on a dime or something was rattling in my car and service was literally just a text away. This is not cliché by any means, I genuinely feel that this place is literally the best place to purchase or service your car. It’s a family oriented environment, they will do whatever it takes to make you happy and always figure something out to get the job done and in turn make you feel good. The newly renovated showroom also has a very clean feeling to it. All in all, I owe many thanks to circle and this review is the least I can do. Best regards, Michael! More

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After being in for a warranty work on my 2016 vehicle, I've expressed a certain concern to the dealership. The response was extremely quick, dealer contacted me regarding my concerns, and with no hesitat I've expressed a certain concern to the dealership. The response was extremely quick, dealer contacted me regarding my concerns, and with no hesitation offered a solution. I was taken care off by Robert, the service manager, and his a very friendly and courteous staff, with no hassling whatsoever, and am a very happy customer. Will definitely go back and recommend to others. Thank you. More

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My overall experience with the Circle BMW Service Dept. My overall experience with the Circle BMW Service Dept. has been very good. They have generally been efficient and professional, providing quality My overall experience with the Circle BMW Service Dept. has been very good. They have generally been efficient and professional, providing quality workmanship. I only gave them 4 stars though because of a recent experience with the repair of damage done to my car in an accident. I took my car in on December 8. About 10 days later a service rep from Circle called to update me. Because of the pandemic, some of the parts needed to repair my car were backordered as they were stuck in Germany. I was given a potential completiondate of late January, early February. As time got closer, I began to call for updates. Around the last week of January I was told that they still needed 3 parts, but that maybe the car could be made drivable within a week or two. So beginning the week of Jan. 31 I began to call the service rep for updates; it took at least two calls get a call back with no further information. By the week of Feb. 14, after 3 calls not returned, i emailed the Service manager and got an immediate response. In addition he connected me to the garage where the repair had been outsourced - the garage manager has been superiour with her communication. So here were are, over 11 weeks later and my car is almost done. No, it could not be made drivable - the last part needed is a hose. Unfortunately they are unable to identify the exact hose that is needed...Today i was told that they tried 2 hoses already and are waiting for a 3rd...after that, they aren't sure what they can do. To say the least, i am extremely frustrated. I have a 35 mile one way daily commute; my insurance covered 30 days of a rental. The remainder of the time i have been borrowing cars. I certainly understand the inability to get the parts - no one could have changed that. The fact that the missing hose can't be identified is stymies me. After this experience, though I LOVE my BMW, I may think again before purchsing a car that is dependent upon imported parts for repair. This is not the fault Circle BMW - i would only encourage more communication, even if it's not positive. More

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Ziggy and the sales manager Louis are AMAZING! I purchased a used car & was taken care of as if I purchased a brand new car! purchased a used car & was taken care of as if I purchased a brand new car! More

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Rob is great to work with. I can call him and let him know what I want and can always get a fair price and great service. know what I want and can always get a fair price and great service. More

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Purchased 7 BMW Great Deals. Great service. Bob Datri. Dan Wong. Tony Canerio Dedicated to the Customer and Circle BMW. Pleasure to work within BMW Experience. Dan Wong. Tony Canerio Dedicated to the Customer and Circle BMW. Pleasure to work within BMW Experience. More

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Great Team The Entire Team knows how to listen, they know that service is a top priority. If you are in the market for a nice car at a great value, you should tr The Entire Team knows how to listen, they know that service is a top priority. If you are in the market for a nice car at a great value, you should try them out. You will be glad you did. More

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