Robert Fellows | Page 15

Wonderful experience working with Jay Conley in sales, Tiffany Mervis in finance, and Robert Fellows in the service department. They are all friendly, professional, organized, and exceptionally knowledgab Tiffany Mervis in finance, and Robert Fellows in the service department. They are all friendly, professional, organized, and exceptionally knowledgable. As a result, both purchasing my car and following up with service have been effortless. I highly recommend Autobarn Volvo of Oak Park! More

by A. Lyons Verified Customer Verified Customer

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The service team, led by Robert Fellows, was highly professional and helpful. The service our S60 Sedan required involved a factory recall and replacement, as well as maintenance issues for the 60,000 professional and helpful. The service our S60 Sedan required involved a factory recall and replacement, as well as maintenance issues for the 60,000 mile timeline. Robert communicated several times during the day to provide updates and ensure the Volvo was cleaned and ready for pick-up at the required time. The attention to detail and friendliness of the service team is truly notable and appreciated. More

by CAROL.OBRIEN Verified Customer Verified Customer

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Everything was taken care of as needed. From our observations of how the car drives after the latest service, things are looking up. Thank you! Keep up your excellent service! observations of how the car drives after the latest service, things are looking up. Thank you! Keep up your excellent service! More

by XTGREECE Verified Customer Verified Customer

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Service is always professional and of the highest quality. I always trust that my car is in good hands when I drop it off at The Autobarn. quality. I always trust that my car is in good hands when I drop it off at The Autobarn. More

by NICKLAROCCO Verified Customer Verified Customer

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I wasn't please with my last visit at Volvo Auto barn in Oak Park. the reason why my new 7,000 transmission is leaking and its under warranty. with out question they should have fixed it and not give a bun Oak Park. the reason why my new 7,000 transmission is leaking and its under warranty. with out question they should have fixed it and not give a bunch of xxxxxxxx saying the leaking part is not covered. I have spent several thousands of dollars at Volvo. I consider myself as an value customer and appreciate all the work that Volvo has provide me over the years. But to tell me it will cost 1,500 to fix a problem that under warranty, I wasn't happy at all. I really would appreciate if someone could rectify this situation expeditiously. Thanks for your time in addressing this matter. More

by TOLBERT.M Verified Customer Verified Customer

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I trust no one else with my car, been using service dept. for over a decade. Fair pricing, excellent service, warranted work and bonus car wash. for over a decade. Fair pricing, excellent service, warranted work and bonus car wash. More

by DVD4 Verified Customer Verified Customer

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I always bring my car here and will continue to do so! Great service, great people! They take the time to get to know you as a customer and that makes all the difference. Great service, great people! They take the time to get to know you as a customer and that makes all the difference. More

by MTCIOK Verified Customer Verified Customer

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They were great about starting on our car for servicing right after we dropped it off. They followed up with a call to outline all the car needed, would benefit from and what wasn’t necessary. Professiona right after we dropped it off. They followed up with a call to outline all the car needed, would benefit from and what wasn’t necessary. Professional, kind and efficient! Thx More

by KTURULA Verified Customer Verified Customer

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The entire team is great - I visited other dealerships before purchasing my car here and I'm so glad I did. Rodney in Sales helped me learn all about the features of my vehicle and Robert and Mark in Serv before purchasing my car here and I'm so glad I did. Rodney in Sales helped me learn all about the features of my vehicle and Robert and Mark in Service have been so patient answering my questions about maintenance. Highly recommend! More

by atlbh Verified Customer Verified Customer

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Great Thanks for sorting the issue - shame the car keeps doing it - frustrating - but not your fault - I always get great service from you Thanks again ! doing it - frustrating - but not your fault - I always get great service from you Thanks again ! More

by JOHNCOLVILLE0 Verified Customer Verified Customer

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