Robert Fellows | Page 27

Pit Stop So far I have been very impressed by Robert Fellows of Volvo of Oak Park. He is always present and able to resolve issues in a timely manner. Keep up So far I have been very impressed by Robert Fellows of Volvo of Oak Park. He is always present and able to resolve issues in a timely manner. Keep up the great work and give that guy a raise! More

by PAUL.DUNK Verified Customer Verified Customer

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Very efficient! I came in for an oil change. Robert suggested additional necessary services that they completed in the same amount of time. I'm glad they have free w I came in for an oil change. Robert suggested additional necessary services that they completed in the same amount of time. I'm glad they have free wifi as well! More

by Tbsimon1 Verified Customer Verified Customer

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I feel our car is well cared for Our 2006 Volvo has received excellent care from this dealership since we purchased it here. We are always treated with friendliness and respect. We ar Our 2006 Volvo has received excellent care from this dealership since we purchased it here. We are always treated with friendliness and respect. We are always well informed about repairs and parts needed, and the time it will take to do the work. We know that our car is in very good condition, despite its age, because of the regular care we have received here. Marc Kubil has especially been a very helpful and trusted member of your staff over the years. We appreciate his expert knowledge and friendly manners. More

by Karen2006 Verified Customer Verified Customer

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Robert fellows is awesome, sales on the other hand Robert Fellows is service is always great. Salesman (listed) on the other hand don’t want to follow up, maybe they just don’t want a sale? I don’t Robert Fellows is service is always great. Salesman (listed) on the other hand don’t want to follow up, maybe they just don’t want a sale? I don’t know, because we never heard back on their follow up actions. Been a 6+ year relationship but makes you think... More

by MIKE.BOBAK Verified Customer Verified Customer

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No ma’am, you’re not crazy. You do need a new gas tank! Robert was amazing...professional and capable. He listened, diagnosed, and assured. He took such great care of me and my car. And Volvo completely fix Robert was amazing...professional and capable. He listened, diagnosed, and assured. He took such great care of me and my car. And Volvo completely fixed my gas tank and sensor issue by replacing them which shows honor and integrity. This is my first Volvo and first repair, and I’m thoroughly impressed. He also reported on the condition of this car that I bought used and gave me great peace that I chose well. I’m very pleased! More

by THECHICAGORICHARDS Verified Customer Verified Customer

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Another Good Experience I’m very happy with the recent service that I received from The Autobarn of Oak Park. I brought my Volvo C-30 in for an oil change and received a repo I’m very happy with the recent service that I received from The Autobarn of Oak Park. I brought my Volvo C-30 in for an oil change and received a report suggesting other things that I should have done in the future. More

by GRT99ZKY Verified Customer Verified Customer

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Amazing Volvo dealership and worth the drive of 25 miles Very much worth the drive from my house 25 miles away from dealership. I am very happy with this dealership and feel confident when I leave there. I h Very much worth the drive from my house 25 miles away from dealership. I am very happy with this dealership and feel confident when I leave there. I hope this is my dealership for years to come. Professional all the way around - from Rich Kirkpatrick, to my sales advisor Julie Keating to Robert and Marc in service. Simply put - AMAZING! More

by travelsfromah Verified Customer Verified Customer

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Very satisfied with sale and service I had to upgrade from the XC60 to the XC90. The team at the Autobarn fulfilled all of my needs. My experience has always been professional and court I had to upgrade from the XC60 to the XC90. The team at the Autobarn fulfilled all of my needs. My experience has always been professional and courteous. More

by PJFOTOS Verified Customer Verified Customer

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Trust and integrity! I am happy to report that Robert Fellows has and continues to provide me with excellent customer service because he is trustworthy and has flawless in I am happy to report that Robert Fellows has and continues to provide me with excellent customer service because he is trustworthy and has flawless integrity; traits which cannot be taught. The best access any corporation has is their employees! Thank you for an outstanding customer experience. More

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Battery will get you nowhere On this visit I dealt with Jamir Garcia. I have been a customer for over nine years.This is the second time I interacted with Jamir. He, like all of t On this visit I dealt with Jamir Garcia. I have been a customer for over nine years.This is the second time I interacted with Jamir. He, like all of the customer service reps, is courteous, knowledgeable, and professional. It was an absolute pleasure to work with him. My car's battery did not survive the recent polar vortex. I did not have an appointment. I came in with an emergency. That did not appear to be an issue. My treatment was as complete and as comprehensive as if I had made an appointment. Two hours after I arrived my car was ready. More

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