Robert Fragoso | Page 2

Always great service. They make themselves available for any questions and update status regularly. Pick up and drop off service is always timely and friendly. Car is clean and sanitized when dropped off. any questions and update status regularly. Pick up and drop off service is always timely and friendly. Car is clean and sanitized when dropped off. More

by sullivanhypno Verified Customer Verified Customer

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Robert Fragoso is the best. Due to him, I will continue to come here for my car service. Great help and kind person. He talks politely to come here for my car service. Great help and kind person. He talks politely More

by WARRIORDENTIST Verified Customer Verified Customer

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He is quick, and professional got my car in for a quick oil change they didn’t have my oil filter but got it within minutes. oil change they didn’t have my oil filter but got it within minutes. More

by Jeszapata96 Verified Customer Verified Customer

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Mercedes Benz of Hoffman Estates cares about it's customers I brought my car in for a service and recall, and both Robert Fragoso and Robert Sullivan were very professional, and accommodating. They took care o I brought my car in for a service and recall, and both Robert Fragoso and Robert Sullivan were very professional, and accommodating. They took care of my service needs and were very communicative during the entire service. The overall experience was above expectations. More

by RICH.JOHNSON07 Verified Customer Verified Customer

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Professional and care about there customers. Rob is awesome to work with, he went above and beyond to help me out! I come to this Mercedes dealer because of Rob. I've referred 3 of my friends and famil awesome to work with, he went above and beyond to help me out! I come to this Mercedes dealer because of Rob. I've referred 3 of my friends and family members to come to Mercedes of Hoffman because of the top notch service I get from Rob and the rest of the staff! More

by MIKEANNINOS Verified Customer Verified Customer

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Robert is outstanding in helping customers and his services are excellent. He goes out of his way to understand customer's needs and find the best solution. services are excellent. He goes out of his way to understand customer's needs and find the best solution. More

by RAVI.GANESAN Verified Customer Verified Customer

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Robert F. assisted me w/o problems. My only issue is w/ the loaner it’s checked by both parties I find it’s offensive. the loaner it’s checked by both parties I find it’s offensive. More

by diamantekaren Verified Customer Verified Customer

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Best in Class, Robert Fragoso Simply the best Service Advisor—excellent communicator, follows-up, friendly, and knowledgeable. Robert has all the qualities that I admire in a Serv Simply the best Service Advisor—excellent communicator, follows-up, friendly, and knowledgeable. Robert has all the qualities that I admire in a Service Advisor. Robert should be commended for a job well done. More

by TF Verified Customer Verified Customer

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Efficient service.friendly staff.Addressed all issues.Car was washed.loaner was provided.I will go back again to this dealer in the future.Keep it up guys was washed.loaner was provided.I will go back again to this dealer in the future.Keep it up guys More

by ISIDDIQUE59 Verified Customer Verified Customer

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Awesome experience I love coming here for service. Rob Fragoso is the man!! Always friendly and very helpful, and goes above and beyond for the customer. Thanks again!!! I love coming here for service. Rob Fragoso is the man!! Always friendly and very helpful, and goes above and beyond for the customer. Thanks again!!! More

by Consta1 Verified Customer Verified Customer

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