Robert Gesner

DO NOT BUY FROM BICAL AUTO MALL! I bought a 2023 GMC Yukon less than a month ago, and it is a disaster. CHEAP/MISMATCHED TIRES: They sold me this vehicle with cheap, mismatched off- I bought a 2023 GMC Yukon less than a month ago, and it is a disaster. CHEAP/MISMATCHED TIRES: They sold me this vehicle with cheap, mismatched off-road tires that sound like a freight train above 30 MPH. These are unsafe and low-quality. HIDDEN DAMAGE: The front air deflector/shield is BROKEN, and the Reverse Park Assist is completely non-functional. REGISTRATION SCAM: I paid $725 for registration, but because the car is damaged and parts are on "Backorder," I cannot pass the Maryland Safety Inspection. My temporary tags are expiring, and I will have an illegal vehicle. GHOSTED BY MANAGEMENT: The General Manager, Robert Genser, and the team have ignored my calls for weeks. I have already filed a formal complaint with the NYS DMV and the Attorney General. I am dropping the vehicle off at the dealership tomorrow. STAY AWAY! More

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Bical Auto Mall has a terrific staff who have taken care of my auto needs for years. of my auto needs for years. More

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Bical Automall and it’s Staff are truly amazing. I have been getting vehicles from them for over 15 years and would recommend anyone to them without any hesitation! Charlie Albanese is a great empl I have been getting vehicles from them for over 15 years and would recommend anyone to them without any hesitation! Charlie Albanese is a great employee who assists without any pressure, he takes his time and answers all your questions. As they say YOU GOT A PAL AT BICAL!!! More

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I had a wonderful experience with this dealer and would certainly return in the future. certainly return in the future. More

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They answered all the questions that I had and were a pleasure to work with. pleasure to work with. More

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Charlie A. Is very knowledgeable The staff is friendly and professional Service is excellent Will recomend Is very knowledgeable The staff is friendly and professional Service is excellent Will recomend More

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What a great prospecting and buying experience. Bical is what car dealers should follow for how they treat customers. Smooth and positive experience all the way through. Robert G, Charlie A and the Bical is what car dealers should follow for how they treat customers. Smooth and positive experience all the way through. Robert G, Charlie A and the rest of their team are awesome. Highly recommend the Cadillac XT6 and Bical to be your dealer. More

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They dealer service, knowledgeable representatives and they dealer what you asked for in a timely manner they dealer what you asked for in a timely manner More

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Professional and outstanding staff Charlie and the owner Sam found me the car I needed. Truly a great feeling and outstanding operation at Bical. Sam found me the car I needed. Truly a great feeling and outstanding operation at Bical. More

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Very fraud and manipulative. He is a conman and very cheat.Ali is a great bad representative I have ever met. He and his finance manager cheated me for $12000. Overall very bad e He is a conman and very cheat.Ali is a great bad representative I have ever met. He and his finance manager cheated me for $12000. Overall very bad experience. Pls don’t go to this dealership. More

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