Robert Girouard
Robert Girouard at Grieco Chevrolet of Fort Lauderdale
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Robert Girouard | Page 11

Service Advisor

Grieco Chevrolet of Fort Lauderdale

1300 North Federal Highway
Ft. Lauderdale, FL 33304

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3.8
176 Reviews
3.8

176 Reviews

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176 Reviews of Robert Girouard

February 16, 2021

Dealership Rating
Employee Rating

Perfect experience from making the appointment to drop off, to pickup: Courteous, professional, and efficient. Thanks for the great service, Khai Andrews! Won’t go anywhere else. More

by TRG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Sherota, Jonathan Cardoza, Javier Lind , Khai Andrews, reception desk, valet who brought me the car

Feb 17, 2021

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review! Please feel free to reach out if you need anything.

February 11, 2021

Dealership Rating
Employee Rating

I resented spending my entire Sunday trying to buy a car. The back and forth uses up too much time and resulting in chaos. Also I don't understand why cash deals require a $1000 penalty More

by vtoniadams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Michael Sherota, Jonathan Cardoza, Javier Lind , Luis Alverio, Ron Schey, sabrina Williams

Feb 12, 2021

Grieco Chevrolet of Fort Lauderdale responded

We are sorry you did not have a 5-star experience. In an effort to better understand your experience, we would appreciate an opportunity to speak with you. Please feel free to reach out to Ron Schey, General Manager, via email at rschey@griecocars.com

February 04, 2021

Dealership Rating
Employee Rating

I am very please with the staff, amazing customer service. Other dealerships should look up to Grieco! I will recommend friends and family to this dealership for sure. More

by Erick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Sherota, Jonathan Cardoza, Javier Lind , Luis Alverio, Ron Schey, Ruben

Feb 05, 2021

Grieco Chevrolet of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership, Erick. We would greatly appreciate it if your star rating could reflect that. If there is anything further we can do to assist you, please let us know!

January 20, 2021

Dealership Rating
Employee Rating

Should not have to pay to install broken mirror! Already had to pay in advance to order part and then it took 7 weeks to get part. More

by C.MASCARI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Michael Sherota, Jonathan Cardoza, Javier Lind , Ron Schey

Jan 21, 2021

Grieco Chevrolet of Fort Lauderdale responded

We regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. In an effort to work towards a resolution, we would appreciate a chance to speak with you. If you are willing, please reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com to discuss this further.

January 15, 2021

Dealership Rating
Employee Rating

It was an Awesome experience. Everything was perfectly done. I would recomend someone to come th Grieco for service. Very friendly staff.and great price More

by philpetbrennetta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Sherota, Jonathan Cardoza, Javier Lind , Luis Alverio, Ron Schey

Jan 18, 2021

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to share your experience! We appreciate it!

January 12, 2021

Dealership Rating
Employee Rating

The parts guy was great. My items were packed in a box, within a box, within a box and somehow he found them. Perfect experience. More

by ronjoeleonard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Sherota, Jonathan Cardoza, Javier Lind , Luis Alverio

Jan 15, 2021

Grieco Chevrolet of Fort Lauderdale responded

We are pleased to hear of your great experience! Thanks for taking the time to share it with us.

December 30, 2020

Dealership Rating
Employee Rating

I like CHEVROLET care TAHOE is the best And most affordable price and the service fast 👌 the have a lot offers and discounts for customers More

by Mstaih@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Sherota, Jonathan Cardoza, Javier Lind , Luis Alverio, Ron Schey

Jan 15, 2021

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review. Please let us know if you need anything else in the future!

December 24, 2020

Dealership Rating
Employee Rating

Worst service I have ever had. Took 3 1/2 months and 4 tries to fix my brand new car. Forgot to pit all pieves on mu vehicle before returned, used a tie strap instead of the factory pin needed, lost 2 pi More

by robziegler1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Michael Sherota, Jonathan Cardoza, Javier Lind , Luis Alverio, Ron Schey

Jan 06, 2021

Grieco Chevrolet of Fort Lauderdale responded

Rob, we are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that thus far. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to Carmela Moran, Customer Relations Manager, via email at cmoran@griecocars.com.

December 07, 2020

Dealership Rating
Employee Rating

CFC CFC doc xcc ccc CFC CFC gig bbb hub hh. Huh huh. He hhh huh hhh. Hhh hhh hhh hhh he. I. No jnn More

by DAVIRWIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 02, 2020

Dealership Rating
Employee Rating

Horrible. No communication whatsoever. They removed aftermarket parts without asking which didn’t fix issue. Took it to Ed Morse and they promptly repaired correctly. Avoid these clowns. More

by Jd123
Customer Service
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Michael Sherota, Jonathan Cardoza, Javier Lind , Luis Alverio, I didn’t get a name as no one ever called me. I spoke to receptionist which was fine, clueless but acceptable

Dec 03, 2020

Grieco Chevrolet of Fort Lauderdale responded

We are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

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