Robert Girouard
Robert Girouard at Grieco Chevrolet of Fort Lauderdale
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Robert Girouard | Page 17

Service Advisor

Grieco Chevrolet of Fort Lauderdale

1300 North Federal Highway
Ft. Lauderdale, FL 33304

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3.8
176 Reviews
3.8

176 Reviews

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176 Reviews of Robert Girouard

April 11, 2020

Dealership Rating
Employee Rating

I was very pleased with my entire experience. Everyone was kind, efficient, and helpful. They made the process very smooth, as I had both my young children with me. I highly recommend. More

by LBLOOM314
Recommend Dealer
Yes

Other Employees Tagged: Michael Sherota, Jonathan Cardoza, Javier Lind , Luis Alverio, Ron Schey, Chevoy Taylor- very helpful!!

Apr 13, 2020

Grieco Chevrolet of Fort Lauderdale responded

Hearing that you had such a wonderful experience means the world to our team. We aim to please every customer and make their experience as smooth as possible. If there is anything further that our team can assist you with, please let us know! We'd be more than happy to help.

April 10, 2020

Dealership Rating
Employee Rating

these guys not only did a great job of getting me the car I wanted at the price I wanted but after the sale they stayed in touch and made sure that the car I had was perfect. I usually expect to get hustled More

by Gavin
Recommend Dealer
Yes

Other Employees Tagged: Michael Sherota, Jonathan Cardoza, Javier Lind , Ron Schey, Feliciano

Apr 13, 2020

Grieco Chevrolet of Fort Lauderdale responded

Wow, that is what we love to hear! Thank you for the kind words. Your recommendation means the world to us, Gavin.

April 10, 2020

Dealership Rating
Employee Rating

U dont even know who's car u worked on, told u twice it is not my truck, keep getting messages. Figure out who ur clients are More

by Wmurray
Recommend Dealer
No

Other Employees Tagged: Michael Sherota, Jonathan Cardoza, Javier Lind , Luis Alverio, Ron Schey

Apr 16, 2020

Grieco Chevrolet of Fort Lauderdale responded

We sincerely apologize for any inconvenience. In an effort to better understand the situation, we would appreciate an opportunity to speak with you. Please feel free to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com. Thank you for your patience    

April 03, 2020

Dealership Rating
Employee Rating

Came in for a copy of new keyFast and on Came in for a copy of new key Fast and on point Definitely will be going there for all my needs Thank you for a great job More

by Bmiamimo
Recommend Dealer
Yes

Other Employees Tagged: Michael Sherota, Jonathan Cardoza, Javier Lind , Luis Alverio, Ron Schey

Apr 06, 2020

Grieco Chevrolet of Fort Lauderdale responded

That's what we love to hear! Thanks for taking the time to share your experience.

April 01, 2020

Dealership Rating
Employee Rating

Robert the service advisor that assisted me when I was at the dealership did an excellent job. Had a little problem with the service on my transmission but Robert took his time and kept me informed called a More

by bobrussell0507
Recommend Dealer
Yes

Other Employees Tagged: Ron Schey

Apr 02, 2020

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

March 31, 2020

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Employee Rating

I had my oil change and after that my truck started to leak oil. I returned to get it repaired. While there your service advisor keeps coughing. After 39 mins of waiting , I approached him (6 feet) away a More

by INFO77
Recommend Dealer
No

Other Employees Tagged: Michael Sherota, Jonathan Cardoza, Javier Lind , Luis Alverio, Ron Schey

Apr 03, 2020

Grieco Chevrolet of Fort Lauderdale responded

We are deeply concerned to hear about your experience. We can assure you that at Grieco, the safety and health of our customers is our top priority. We are doing everything in our power to make the necessary adjustments to our work and operations in order to maintain a healthy environment for our employees, customers and the community, all while keeping our facility extra clean, sanitized, and safe. We would appreciate an opportunity to speak with you about this situation. Please feel free to reach out to our General Manager, Ron Schey, via email at rschey@griecocars.com. In the meantime, if you would like to learn more about how our dealership is dealing with the current health situation, please feel free to visit: www.griecocars.com/covid-19.htm

March 31, 2020

Dealership Rating
Employee Rating

Everyone was very kind and accommodating. I even signed up for an extended warranty and maintenance package. Thank you to everyone who was so kind and accommodating to me. More

by SANDRAPYNK
Recommend Dealer
Yes
Apr 01, 2020

Grieco Chevrolet of Fort Lauderdale responded

You are absolutely welcome! Providing exceptional service is what our team strives for. We are elated to see that this was the case during your experience. Please let us know if you need any further assistance!

March 31, 2020

Dealership Rating
Employee Rating

I understand that we are going thru a difficult time but I was not overly impressed. I purchased a 75k truck in December and just had the first service completed. I was told that a full service plan was inc More

by JSEE630
Recommend Dealer
No
Apr 02, 2020

Grieco Chevrolet of Fort Lauderdale responded

We sincerely apologize for this inconvenience and understand your concerns. We take customer satisfaction very seriously and hope to have another chance to show you that. We would appreciate an opportunity to speak with you in further detail about this situation. Please feel free to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com. Thank you for your patience. 

March 31, 2020

Dealership Rating
Employee Rating

Usually pretty good this time sucked arrived at 8:00 my truck sat till 9:30 back at 2:00 grease all over. Never again More

by KELLYJEAN777
Recommend Dealer
No

Other Employees Tagged: Jonathan Cardoza

Apr 02, 2020

Grieco Chevrolet of Fort Lauderdale responded

We are disappointed to hear about your experience. We hold high expectations when it comes to providing excellent experiences and customer service and we sincerely apologize if that was not the case during your visit. Should you wish to discuss this matter further, please feel free to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.      

March 26, 2020

Dealership Rating
Employee Rating

Service Dept. fixed the issues!I understand that the Service Dept. fixed the issues! I understand that the company need to make money but need to be reasonable with the service charges. They did change More

by Shelley Sousa
Recommend Dealer
Yes
Mar 27, 2020

Grieco Chevrolet of Fort Lauderdale responded

Hello Shelley, thank you for taking the time to leave an updated review of your experience. We take all customer feedback seriously and apologize for any inconvenience faced. Please let us know if there is any further way we can serve you.

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