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Robert Guinn
373 Reviews
Dealership Experience
10 yrs, 4 mos
Industry Experience
10 yrs, 4 mos
Languages Spoken
English
373 Reviews of Robert Guinn
April 11, 2023
Top notch quality work. Service advisors are honest and committed to making the wait time as efficient as possible. Service advisors are honest and committed to making the wait time as efficient as possible. More
by mhvozdovich
Verified CustomerOther Employees Tagged: Bob Murray, Cameron Rolon
April 04, 2023
I drive passed a couple of other Ford Dealers to get to Ferman Ford. Never any surprises, just what was promised in abundance. What might be considered bending over backwards at other dealers is; an effort Ferman Ford. Never any surprises, just what was promised in abundance. What might be considered bending over backwards at other dealers is; an effortless norm. I first came to Ferman Ford for service, and was impressed with the care received here. Just genuine professional service people. Robert Guinn is a real asset to have as a service writer, always spot on, no nonsense. A pleasant surprise. I purchased my F150 King Ranch here, it was the service staff that impressed me, and not forgetting the salesman John McVay, who was easy to work with we searched all over to find exactly what I wanted, and had it on the lot ready to go within 24 hours. Not to go too far, I have been a Ford fan since 1970 when I got my first one, I have found few dealers that are at the standard of Ferman Ford. Enough said.. Thanks again you guys, thanks for keeping it real...CBS More
by DaaPoppa
Other Employees Tagged: John McVay
April 03, 2023
Profesional staff that was able to get my service completed when had a scheduled parts install. Thanks kindly. completed when had a scheduled parts install. Thanks kindly. More
by gonefishing21
Other Employees Tagged: William Pannier , David Costello
March 22, 2023
Outstanding performance and professional guys with very good help next time will change oil thank you for all what you did good help next time will change oil thank you for all what you did More
by Nart alkhas
Other Employees Tagged: Cameron Rolon, William Pannier , Alissa Audet, Tony Bastas, David Costello, Victoria Marshall, Stephen Nardone, Jeff Vuncannon
March 19, 2023
i know they were verry bussie but maybe they should have spread out their appointments. i was told my battery was not good. I had it checked somewhere else and was told it tested perfect. spread out their appointments. i was told my battery was not good. I had it checked somewhere else and was told it tested perfect. More
by dbarbaro46
March 10, 2023
I recently had my 2022 Ford explorer serviced at Ferman Ford and received excellent service. I have dealt with Ferman Ford in the past and have been very happy with their service department. I am from Onta Ford and received excellent service. I have dealt with Ferman Ford in the past and have been very happy with their service department. I am from Ontario and always use Ferman Ford when we winter in Florida. More
by rickburt10
March 10, 2023
No communication. Have to call to get any answers and will not request return calls when asked on email. Truck has been in service for the second time on the same issu Have to call to get any answers and will not request return calls when asked on email. Truck has been in service for the second time on the same issue and waited two weeks to find out what the issue is. I have a loaner car, a trip to take, and a fifth wheel to picked that I can’t do xxxx with because they’re no priority to fix the issue the first time. Beyond frustrating. More
by lockwoodbk
Other Employees Tagged: William Pannier
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