Dealership Experience
10 yrs, 4 mos
Industry Experience
10 yrs, 4 mos
Languages Spoken
English
373 Reviews
Write a Review373 Reviews of Robert Guinn
January 30, 2023
Lots of yes-man with no follow through. My truck was in there for two weeks for some minor body repairs. I received it completely covered in dust on the interior with a missing logo that wa My truck was in there for two weeks for some minor body repairs. I received it completely covered in dust on the interior with a missing logo that was charged to have been put back on. Also, my antenna was missing, and I found it under the hood of the vehicle, it’s been over a week. I made a complaint and I have received no word on making it right More
Other Employees Tagged: Richard Glomb, William pannier
January 26, 2023
Great service, staff is very helpful and technicians always are best at work they have done always are best at work they have done More
Other Employees Tagged: William Pannier
January 26, 2023
Ferman Ford is easy to schedule service and they provide delivery and pick up service from dealership and again back to dealership to pick up vehicle. delivery and pick up service from dealership and again back to dealership to pick up vehicle. More
Other Employees Tagged: Cameron Rolon, Eric Bartholomew , Robert Hobbs, David Rodriguez
January 25, 2023
Robert Guinn was very caring, professional and courteous. Additionallly, the staff was friendly and brought my car in immediately. I will be using this dealership for all by auto needs. Additionallly, the staff was friendly and brought my car in immediately. I will be using this dealership for all by auto needs. More
January 24, 2023
Horrible service took them seven months to fix my truck , and they xxxxed my rims up and are taking no responsibility for it. and they xxxxed my rims up and are taking no responsibility for it. More
Other Employees Tagged: William Pannier
January 23, 2023
Really appreciate the flexibility and willingness to help. I had a nail in my tire and the service manager was able to fit me in. Also I had selected a higher priced oil change, they educated me that th help. I had a nail in my tire and the service manager was able to fit me in. Also I had selected a higher priced oil change, they educated me that this wasn’t the right choice for my vehicle and adjusted the service down to the necessary level. I greatly appreciate the transparency and it has instilled further trust in my relationship with your dealership More
January 22, 2023
Great, quick service. I was checked in quickly and the service was completed in a very short time. I was checked in quickly and the service was completed in a very short time. More
Other Employees Tagged: William Pannier
January 21, 2023
They fixed my car issue the same day even though they didn't have any open appointments. It was only the battery that needed to be replaced but they couldn't help me at autozone and made the issue worse didn't have any open appointments. It was only the battery that needed to be replaced but they couldn't help me at autozone and made the issue worse More

