Robert Guinn
Robert Guinn at Ferman Ford

Robert Guinn | Page 6

Service Advisor

Ferman Ford

24825 U S Highway 19 N
Clearwater, FL 33763

Contact Me
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rated
373 Reviews

Dealership Experience

10 yrs, 4 mos

Industry Experience

10 yrs, 4 mos

Languages Spoken

English English

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rated

373 Reviews

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373 Reviews of Robert Guinn

February 05, 2023

Dealership Rating
Employee Rating

Very good! !! Thank you and have a wonderful day. Thanks again and I am running out of things to say. More

by rpott29684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2023

Ferman Ford responded

Thank you for your review!

January 30, 2023

Dealership Rating
Employee Rating

Lots of yes-man with no follow through. My truck was in there for two weeks for some minor body repairs. I received it completely covered in dust on the interior with a missing logo that wa More

by dunedinleakdetection
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Richard Glomb, William pannier

January 26, 2023

Dealership Rating
Employee Rating

Great service, staff is very helpful and technicians always are best at work they have done More

by Clearboro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Pannier

January 26, 2023

Dealership Rating
Employee Rating

Ferman Ford is easy to schedule service and they provide delivery and pick up service from dealership and again back to dealership to pick up vehicle. More

by gtrier1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Rolon, Eric Bartholomew , Robert Hobbs, David Rodriguez

January 25, 2023

Dealership Rating
Employee Rating

Robert Guinn was very caring, professional and courteous. Additionallly, the staff was friendly and brought my car in immediately. I will be using this dealership for all by auto needs. More

by dunn142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2023

Ferman Ford responded

Thank you for your review!

January 24, 2023

Dealership Rating
Employee Rating

Horrible service took them seven months to fix my truck , and they xxxxed my rims up and are taking no responsibility for it. More

by F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: William Pannier

January 23, 2023

Dealership Rating
Employee Rating

Really appreciate the flexibility and willingness to help. I had a nail in my tire and the service manager was able to fit me in. Also I had selected a higher priced oil change, they educated me that th More

by Kalontew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2023

Ferman Ford responded

Thank you for your review!

January 22, 2023

Dealership Rating
Employee Rating

Great, quick service. I was checked in quickly and the service was completed in a very short time. More

by rchapma6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Pannier

Jan 26, 2023

Ferman Ford responded

Thank you for your review!

January 21, 2023

Dealership Rating
Employee Rating

They fixed my car issue the same day even though they didn't have any open appointments. It was only the battery that needed to be replaced but they couldn't help me at autozone and made the issue worse More

by s007tjw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2023

Ferman Ford responded

Thank you for your review!

January 19, 2023

Dealership Rating
Employee Rating

The work was done readily. The recall. The work that I approved was also. The man who grief me was polite and kind. More

by bburke701947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2023

Ferman Ford responded

Thank you for your review!

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