Robert Guthrie | Page 11

The entire staff is kind and helpful. I appreciated that they were low pressure and never made me feel rushed. They’ve been available and responsive after the sale as well. they were low pressure and never made me feel rushed. They’ve been available and responsive after the sale as well. More

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I had such a great experience here! I went to another Toyota dealership closer to me and they didn’t have a lot of options (not necessarily their fault, but definitely a bummer), but this location was am Toyota dealership closer to me and they didn’t have a lot of options (not necessarily their fault, but definitely a bummer), but this location was amazing! Robert was my salesman and he was really nice. I appreciated him wearing his mask while we spoke at his desk and helping walk me through the process of leasing a car for the first time. Since I left, he has also been prompt and kind whenever I’ve emailed with any questions. Definitely glad I went with this dealer and am very satisfied with my experience. More

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Robert was a true professional and made it very easy to get into 2 Toyota's within 2 weeks. Robert was always available for questions that I had throughout the buying process. He treated me and my wife lik get into 2 Toyota's within 2 weeks. Robert was always available for questions that I had throughout the buying process. He treated me and my wife like a King and Queen. I was fully recommend working with Robert. More

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Robert was amazing and SO helpful!! He made the whole process easy and painless. He has a great sense of humor and is easy to work with. I will recommend him to anyone and everyone I know! Thank you!! process easy and painless. He has a great sense of humor and is easy to work with. I will recommend him to anyone and everyone I know! Thank you!! More

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I just recently bought a Toyota 4Runner from suburban Toyota. They were not pushy or over aggressive on making me get extra packages which was nice. The state computers were down for the weekend so I was Toyota. They were not pushy or over aggressive on making me get extra packages which was nice. The state computers were down for the weekend so I was not able to get a new plate on my vehicle. Once the state computers were back up Rob drove all the way to Ann arbor to give me my new plate. They went above and beyond with everything that I worked with them on. More

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The dealership made the car buying process very easy. They were very accommodating to my social distancing requests, and I was able to complete the entire process via Zoom. When I got to the dealership t They were very accommodating to my social distancing requests, and I was able to complete the entire process via Zoom. When I got to the dealership the car was ready for me, and they came outside to give me the keys as I preferred to not be inside businesses right now. All in all I was very happy with the whole experience. More

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Robert and all of the staff @suburban toyota were absolutely wonderful. They went out of their way to make me feel comfortable about the sales process, & went out of their way to have the rav 4 ready absolutely wonderful. They went out of their way to make me feel comfortable about the sales process, & went out of their way to have the rav 4 ready for me to drive home. Robert is was of the nicest sales person& is fun to converse with whilst you wait for the sales process. More

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Friendly staff and they made my car buying experience as quick and painless as possible. They kept me informed throughout the entire process and answered all of my questions. quick and painless as possible. They kept me informed throughout the entire process and answered all of my questions. More

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Robert was awesome. Very friendly and professional. He was very knowledgeable and understanding. He picked me up from my home so I am able to pick up my new car! was very knowledgeable and understanding. He picked me up from my home so I am able to pick up my new car! More

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I recently purchased a used vehicle from Suburban Toyota of Farmington Hills. The staff was very friendly and quick to respond. I worked primarily with Robert Guthrie who was beyond helpful. He replied t of Farmington Hills. The staff was very friendly and quick to respond. I worked primarily with Robert Guthrie who was beyond helpful. He replied to my emails in a timely manner and even drove paperwork out to my house to me so I would not have to make another 40 minute drive. I would recommend Rob and this dealership. More

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