Robert Guthrie

This was the best car buying experience I have ever had, and I have had many over the years. I went into the dealership with my usual trepidation about the car buying process, expecting to have to play the and I have had many over the years. I went into the dealership with my usual trepidation about the car buying process, expecting to have to play the usual "believe half they tell you" game, I was so happy when I realized that Robert was exactly what you would want in a car dealer: knowledgeable, honest, and no pressure. I have never bought a car so quickly and it was a combination of the great experience on the test drive and having Robert to help me. I felt valued and while I can't remember ever saying this, I enjoyed the whole car buying experience. I recommend Richard 100% and he will always be the one I deal with in the future. More

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It was a pleaser buying my new Toyota camry hybrid witch I love! From Robert. It was honest and easy. Very good experience! I love! From Robert. It was honest and easy. Very good experience! More

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James and rob are very kind and helpful people. They made me feel at home for a first time buying a car. They made me feel at home for a first time buying a car. More

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It was a pleasure working with Robert. He made the process of buying a new car very easy. He worked with me via text message for several days leading up to the purchase which made the proc He made the process of buying a new car very easy. He worked with me via text message for several days leading up to the purchase which made the process go very smoothly the day I bought the vehicle. I would definitely recommend working with Robert. More

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Went to buy a used vehicle here and even had an out the door price on the vehicle I wanted. For 2 days I talked with Robert Guthrie I am talking to him Thursday evening 12/21/2023 by Email and asked him door price on the vehicle I wanted. For 2 days I talked with Robert Guthrie I am talking to him Thursday evening 12/21/2023 by Email and asked him to draw up a contract for the price I was quoted after he sent me the deal he put together by text at 6:20 PM with TTL and doc fees. Then he Emailed me at 9:00 AM this morning to tell me he sold the car at 7:00PM Thursday, not 40 minutes after he sent the deal to me in text. They close at 8:00 PM so if you do the math they got a contract drawn up, finance resolved TAX TITLE INSURANCE and delivery in less than 40 minutes. Record time Robert? The average time it takes to buy a car is 2 hours and 50 minutes. That means you had to be selling it to someone else even as we negotiated and you didn't even bother to mention this anytime during our conversations. Not one word. Very dishonest no? Be very careful dealing with this rickshaw dealership. The good news, I might have dodged a bullet with this shady outfit. I didn't tell them I was actually looking for 3 vehicles not just the one so you shot yourself in the foot there. I'll buy my 3 vehicles at a more reputable dealer More

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Suburban Toyota of Farmington Hills made the transaction seamless. It was great working with them on the purchase and delivery. seamless. It was great working with them on the purchase and delivery. More

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Responsive, honest, friendly, knowledgeable, vehicle in stock. Great experience. Very happy. Will be back again. stock. Great experience. Very happy. Will be back again. More

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Poor response bought my car two months ago and still have no plates/payment information no plates/payment information More

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Awring and the Suburban were a pleasure to do business with. Awring listened to my needs and didn't try to sell me something I didn't want. Rob was great to fill in for her when she wasn't available. Awri with. Awring listened to my needs and didn't try to sell me something I didn't want. Rob was great to fill in for her when she wasn't available. Awring was very patient and took the time to answer all our questions. We will definitely look to Suburban Toyota of Farmington Hills when it's time to trade in a vehicle. More

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Robert made sure that I got the best deal. He made my purchase smooth. He was transparent throughout, listened to my needs and suggested me the best. He made my purchase smooth. He was transparent throughout, listened to my needs and suggested me the best. More

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