Robert Guthrie

Robert was the perfect combination of knowledgeable without being pushy and it made for an exceptional experience. I would also like to shout out Joe who helped me online. They both made the complete e without being pushy and it made for an exceptional experience. I would also like to shout out Joe who helped me online. They both made the complete experience perfect from start sale. More

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Fantastic service and professional . I will buy again from her. I recommend her highly This dealer is the best in Novi I will buy again from her. I recommend her highly This dealer is the best in Novi More

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This was our first purchase of a Toyota and I must say… Quite impressed with the dealership, the sales person and financing! I absolutely love and appreciate the offer that the dealer has given us of free Quite impressed with the dealership, the sales person and financing! I absolutely love and appreciate the offer that the dealer has given us of free lifetime oil changes! Not only would I say that I would definitely recommend the dealership as well as our salesperson, Robert, to someone …I already have!! When Robert said I could come back anytime with questions, I definitely felt he meant it! I will definitely take advantage of the offer. More

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Robert was exceptionally receptive and we had a very great experience. Great person to deal with. great experience. Great person to deal with. More

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Robert went above and beyond for me and is one of the best employees I have had the pleasure to come in contact with awring was also such a great employee 10/10 would recommend best employees I have had the pleasure to come in contact with awring was also such a great employee 10/10 would recommend More

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I had an excellent experience working with Joe! He was personable, kind, and extremely knowledgeable throughout the entire process. As a first-time new car buyer, I truly appreciated how he made ev He was personable, kind, and extremely knowledgeable throughout the entire process. As a first-time new car buyer, I truly appreciated how he made everything feel easy and comfortable. I also had the pleasure of working with Robert, who was equally wonderful. Their outstanding customer service made the entire experience smooth and memorable. I’m very grateful for their help! More

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My experience with Rob Guthrie was wonderful! I also had the chance to speak with Awring Ahmed and she aas great. You can tell they care about getting you what you're looking for instead of just I also had the chance to speak with Awring Ahmed and she aas great. You can tell they care about getting you what you're looking for instead of just trying to sell you a car. Very friendly and KNOWLEDGABLE! I walked away happy with my new vehicle and Rob and Awring's customer service. More

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She gave us great customer service and made the process simple when it comes to picking a car that is right for me. I definitely recommend! simple when it comes to picking a car that is right for me. I definitely recommend! More

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I recently had an absolutely outstanding experience at the Toyota dealership, and I cannot speak highly enough of the incredible team there—especially Robert! From the moment I walked in, I was greeted wa the Toyota dealership, and I cannot speak highly enough of the incredible team there—especially Robert! From the moment I walked in, I was greeted warmly and felt like a truly valued customer. Every step of the process was smooth, transparent, and enjoyable. Robert, in particular, went above and beyond to make my experience exceptional. He was knowledgeable, patient, and genuinely enthusiastic about helping me find the perfect vehicle. He took the time to answer all my questions, explain every detail, and ensure I was comfortable with my choices. His professionalism and friendly demeanor made the entire car-buying process not just stress-free, but actually fun! The rest of the dealership staff were equally impressive—welcoming, efficient, and ready to assist wherever needed. From the sales team to the finance department, everything was handled with the highest level of care and expertise. I left the dealership not only with a vehicle I love but also with the confidence that I had received the best service possible. I wholeheartedly recommend this dealership to anyone in the market for a Toyota. If you have the chance to work with Robert, you are in for an exceptional experience! I will absolutely return to this dealership for all my future vehicle needs. More

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Robert was really helpful and friendly. I was able to understand everything because of him. I was able to understand everything because of him. More

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