Robert Hall
Robert Hall at Herb Chambers Honda
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Robert Hall

Service Advisor

Herb Chambers Honda

720 Morrissey Blvd.
Boston, MA 02122

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4.7
351 Reviews
4.7

351 Reviews

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351 Reviews of Robert Hall

April 29, 2025

Dealership Rating
Employee Rating

very friendly And good service I felt satisfied very respectful very kind and and reliable More

by Rafael
Recommend Dealer
Yes
Apr 29, 2025

Herb Chambers Honda responded

Rafael, we appreciate your positive feedback to our team at Herb Chambers Honda In Boston. See you next time. Safe travels!

April 29, 2025

Dealership Rating
Employee Rating

sean and the service department are the worlds most wonderful people to grace the planet More

by arkk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2025

Herb Chambers Honda responded

We're glad to hear that the service team will be thrilled to hear your kind words from us at Herb Chambers Honda in Boston! Safe travels!

April 27, 2025

Dealership Rating
Employee Rating

I can't complain everything it's wonderful they have good cars and they give good services. More

by Caseusmarcwidmaer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Herb Chambers Honda responded

Hi Caseus! Thank you for leaving us this five-star review and for your kind words about our service team at Herb Chambers Honda In Boston! We'll see you next time!

April 27, 2025

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Employee Rating

This is my last time going to Herb Chambers. Second time in to get the same work done. Took a day longer than estimated. Waited on hold for nearly 30 minutes to get brushed off by the service re More

by fhch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 28, 2025

Herb Chambers Honda responded

I'm sorry to hear about your experience with the service delays and communication issues. We strive for efficiency and attentive customer care, so it's disappointing to learn we fell short. Please reach out directly if you'd like us to address this further or assist. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

April 26, 2025

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Employee Rating

It is trustful and helpful service center. We have been with this dealer service since 2010. More

by akyan4365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Susan Tarquini

Apr 28, 2025

Herb Chambers Honda responded

Hi Akyan! Thank you for leaving us this five-star review and for your kind words about our service team at Herb Chambers Honda In Boston! We'll see you next time!

April 19, 2025

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Employee Rating

The Herb Chambers Honda service is by far the best Honda service center in the greater Boston area. They took me in right away and had all the work done in a timely manner. They also exceeded my expectation More

by Sherrad Abdool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Susan Tarquini

Apr 21, 2025

Herb Chambers Honda responded

Hi Sherrad! We're delighted to hear that Robert and the team at Herb Chambers Honda In Boston provided you with top-notch service. Thank you for sharing your experience!

April 12, 2025

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Employee Rating

Ridiculous long wait time to get an oil change. 1hr and 45 minutes. And they tell you that when you have signed all the paperwork 😂 More

by Mateo Latolli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Susan Tarquini

Apr 14, 2025

Herb Chambers Honda responded

Mateo, it's disappointing to hear about the long wait time you experienced during your oil change. We strive to provide efficient service and regret any inconvenience caused. Please feel free to reach out if you'd like to discuss this further or have any other concerns. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

April 10, 2025

Dealership Rating
Employee Rating

Sean was the service rep that I dealt with that day. He was very informative and had a great sense of humor. My vehicle was ready in less than 3 hours on a Saturday afternoon. I will recommend Honda in More

by Caresha85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Susan Tarquini , Sean Desilva

Apr 11, 2025

Herb Chambers Honda responded

We're delighted to hear that Sean provided you with informative and efficient service at Herb Chambers Honda In Boston. Thank you for recommending us!

April 08, 2025

Dealership Rating
Employee Rating

Love having my repairs done at Herb Chambers Honda Boston. Recently went back for a new repair. Like always, Sean DeSilva and the Team took care of the repairs right away. Checked for recalls and any More

by jovanlacet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Susan Tarquini , Sean DeSilva

Apr 09, 2025

Herb Chambers Honda responded

Jovanlacet, thank you for your loyalty and trust in Herb Chambers Honda In Boston over the years! We're delighted to hear that Sean DeSilva and the team continue to provide excellent service. We look forward to serving you and your CRV for many more years!

April 02, 2025

Dealership Rating
Employee Rating

I was treated with extreme courtesy. I was able to lease for the car I wanted with the price that was acceptable to me . The follow up has been incredible . More

by sgr46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicolas Karam, Jean Emile

Apr 03, 2025

Herb Chambers Honda responded

We're delighted to hear that you had such a positive leasing experience at Herb Chambers Honda In Boston! It's great to know our team provided courteous service and excellent follow-up. Enjoy your new car!

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